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See part 23 in the diagram
Replacing your KitchenAid Range Dual Surface Element - 2500w/1200w play video
( Grid squares measure 1x1 inch )

Dual Surface Element - 2500w/1200w

$259.10
Fix Number: FIX11764902
Manufacturer #: W10823692
Manufactured by: Whirlpool

Product Description

This is the replacement large surface element for your cooktop or range. It is approximately 10-inches in diameter and is 1200/2500 watts. The large surface element is installed under the cooktop and heats up the area directly above it. You will need to replace the element if it does not heat up properly. As you will be working around electricity, be sure that your range is disconnected from power before you begin this repair. This is an OEM part sourced directly from the manufacturer.

Videos For installing this part.

Replacing your Dual Surface Element - 2500w/1200w

Replacing your Dual Surface Element - 2500w/1200w play video
Questions and Answers

Questions and Answers

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Installation Instructions Provided by Fix customers like you.

Average Repair Rating: 2.7 / 5.0, 5 reviews.
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  • Customer:
    David from Chandler, AZ
  • Parts Used:
    W10823692
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
small burner element was not working on our front dual burner
we youtubed it. ordered the part. we unscrewed the glass cooktop. un pluged all the electrical wiring from the stove. put the top upside down on a pad on the table. Took a picture of how all the wiring, screws and parts were set before we started to unscrew and unplug. removed the braces holding the elements in place, un hooked the bad element. hooked up the new one. we did this one wire at a time as to not mix them up. realigned the braces (the photos came in real handy here) screwed them back in place, put the cooktop back on the stove , reattached all the wiring, gave it a quick heat up test to make sure it worked and screwed it back in place. :)
9 of 9 people found this instruction helpful.
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  • Customer:
    Mark from Corsicana, TX
  • Parts Used:
    W10823692
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver
Dual Element Burner was losing Heat / Weekened over time
This a Countertop Range from Magtag (almost 10 years old). Turned off circuit breaker. Pulled off knobs. Pushed Range top up from the bottom to lift out of counter (note: there was no anchors (screws) to counter) . Placed range on top of boards/slates over the cut out hole. Used Nut Driver to remove 12 screws (3 on each side) that attach Glass top to the bottom base box unit. Note: the Glass top fits down on the inside of the base box and In my case really tightly (had to cut free some insulation tape with knife/razor blade to free the glass top from base box), Took two people to separate glass top unit from base unit. When lifting glass top unit out of the base box - realized needed to remove two more screws in the back left side that holds/position the electrical cable in place. Also had to remove 2 more screws in the front of the base box to allow the glass top to be lifted high enough to get to the burner elements. Finally could now changed out burner element - re-taped with new insulation tape and put everything back together. It all worked but it was more difficult than I thought.
1 of 2 people found this instruction helpful.
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  • Customer:
    James F from Cotuit, MA
  • Parts Used:
    W10823719, W10823692
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
middle radiant element of in both elements quit working
The replacement was really easy once you are able to get the top off the range. Unplug the power source after pulling the unit from the counter space. there are 3 screws on each side holding the top in place. remove the screws and lift the top so you can unplug the elements from their harness. this was a bit difficult as the top is heavy and awkward. used the bock of wood to hold the top high enough to unplug the elements. I then turned the top upside down on the counter. before removing the old element I unplugged each wire on the unit and plugged each one onto the new element to be sure they were in the right position. Then remove the screws and brackets holding the old element in place. Secured the new elements turned the top back up plugged the elements in aligned the top in place secured with screws plugged in the power cord and put unit back in place on counter. the only difficult part I found was trying to hold the top up to unplug the elements and plug them back in that is wre the block of wood came in handy, it supported the weight of the top while connecting the elements.
1 of 2 people found this instruction helpful.
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  • Customer:
    Lucy from Destrehan, LA
  • Parts Used:
    W10823692
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
Dual burner did not work.
Could not repair because the new part did not have the correct connections. Also, the new part was not a dual burner it was a large burner.
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  • Customer:
    Howard from Centreville, VA
  • Parts Used:
    W10823692
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
Inside element failed
remove old replace with new...
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Model Compatibility
This part works with the following models:
Fix Number: FIX11764902
Manufacturer Part Number: W10823692
Brand
Model Number
Description
Kenmore
66592012100
Range
Kenmore
66592012101
Range
Kenmore
66592014100
Range
Kenmore
66592014101
Range
Kenmore
66592015101
Range
Kenmore
66592022100
Range
Kenmore
66592024100
Range
Kenmore
66592025100
Range
Kenmore
66592029100
Range
Kenmore
66595012100
Range
Kenmore
66595012101
Range
Kenmore
66595014100
Range
Kenmore
66595014101
Range
Kenmore
66595015101
Range
Kenmore
66595022100
Range
Kenmore
66595024100
Range
Kenmore
66595025100
Range
Kenmore
66595029100
Range
Kenmore
66595775890
Range
Kenmore
66595775891
Range
Kenmore
66595776890
Range
Kenmore
66595776891
Range
Kenmore
66595779890
Range
Kenmore
66595779891
Range
Kenmore
66595792000
Range
Kenmore
66595794000
Range
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