Have you ever purchased from us before?
Thank you for helping make our site better.
Manufacturer #: WP240309-2 /
Manufactured by: Whirlpool /
Fix #: FIX11740516
Manufacturer #: WP240309-2 |
Manufactured by: Whirlpool |
Fix #: FIX11740516
After looking at your sites great exploded views I was able to disassemble the motor assembly. Replaced the brushes and damaged gear assembly . Reassembled Worked great.Wife's china made mixer had diecast internal parts that shattered after her attempt to mix cookie dough. Now with this USA made Kitchen Aid Mixer she can mix concrete with coke bottles and never work hard. Thank You for you great site and delivery ethic. Only wish my Hitachi ex50urg excavator had a parts exploded views as you do. Also Worm gear and bracket had improvements to redirect lube grease to keep improved gear material well lubricated.
Were these instructions helpful?
Found plastic worm gear stripped. Ordered part from excellent parts breakdown sheet provided by this site . Looked up above model mixer on U Tube and watched video on "How to repair KitchenAid Mixers. Thanks to this site for prompt shipping.
This is a relatively easy repair. There are a number of steps to getting access to the gear and bracket but easy to figure out. Once the assembly is opened up the gear bracket is exposed and three screws removes it and reinstalls the new piece. Once it is exposed I recommend cleaning the inside of all the old grease and putting fresh in. I also recommend replacing the Transmission Case Gasket. Both can be purchased from this site. Then reassemble. Prior to putting the back housing piece on, which is the one of the last pieces take a few minutes to look on uTube for instructions on how adjust the speeds of the mixer. This is also very simple and frankly shouldn't be overlooked. Many mixers seem to loose "speeds" over time. A tune up repairs all the presets so the mixer is running at the appropriate speeds and all the speeds. Mine seemed to not have two of the speeds, and initially I thought I had lost some gears. But a tune up restored them.
My mixer was a heavy-duty, so the stand is stationary (doesn't flip up like the video's all show). After trying for about 30 minutes to figure out how to get the top off to expose the gear (about step 5), I finally took out the large screws that connected the base to the top (just under the top section, and found that underneath that plate there were four additional screws that were holding the two halves of the top together. Very easy to install the new gear. After putting the two halves back together, BE SURE TO TURN THE GEAR UNTIL THE HALVES SETTLE ALL THE WAY BACK INTO PLACE. Mine nested in, but was off about 1/16 - 1/8" so I couldn't get the pin back in. I finally put the hole punch in the hole and jiggled it a little bit and it settled in the last 1/8" so that I could put the pin back in. Easy, peasy from there! :)
followed the instructions and video on web site and it went very well. Repaired two in the last 10 days and both went as planned with no issues. Great site, service, and instructions. Will use them again.
I disassembled the mixer as shown in the online video & replaced the part which was attached with 3 screws. The noise is gone & my wife is happy! And, I am happy that we did not need to spend hundreds for a new mixer. I would recommend that if you think that this part will fix your problem, that you replace the entire worm gear & bracket unit rather trying to replace only the plastic worm gear because that would involve a greasy mess of more work for a savings of just a few dollars.
Down loaded repair manual off line followed instructions.
Remove two screws on trim band, drive pin from auger shaft. remove screws on underside of motor head, separate lower from upper halfs. lay upper half aside, remove three screws securing worm gear and bracket to unit, lift off and replace with new part. reverse procedure to assemble.
Office jobs that require you to sit for 8 or more hours a day can…