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2 questions answered by our experts.
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Karen
October 5, 2023
Error message F1ES Inverter not responding.
Would this require a problem with Inverter or Magnatron or both?
For model number KOCE500ESS09
Hello Karen, thank you for reaching out. According to our research, the error code F1E5 means that your microwave inverter has failed. Unplug the unit for one minute. Plug back and monitor the oven for one minute to ensure the error code does not display again. If still facing the issue, you may need to replace the inverter, part number FIX12717392. We hope this helps.
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Buddy
February 25, 2024
The oven will not heat. Panel show preheating, but no heat
For model number KOCE500ESS11
Hi Buddy, thank you for the question. We would recommend checking the oven temperature sensor, part number FIX11731446. It measures the temperature inside the oven. You may need to replace it to fix the issue. We hope this sorts out your problem!
Some of the parts we sell are eligible for mail-in rebates since we can recycle them. We will display any applicable rebates in your shopping cart. To redeem your rebate, contact Customer Service after you have received your part.
