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Frank
September 19, 2022
The sideburner turns on fine, but the flame is yellow and deposits heavy soot on the pot while using.
Seems like there is not air mixing, When new it worked well. Any suggestion?
For model number 463245917
Hello Frank, Thank you for your inquiry. We have researched the model number that you have provided and this can be caused by low gas pressure or a faulty regulator. If you have a recently replaced tank, try turning off the knobs on the control panel front and the tank knob. Disconnect the regulator from the propane tank and check for any clogs or loose soot inside the hose, wait 30 seconds, then reconnect the regulator from the tank, then slowly open the propane tank knob all the way open. If that does not fix the issue, then replace the regulator. We hope this helps and if you need help placing an order for a part, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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