We're sorry, but our Q&A experts are temporarily unavailable.
Please check back later if you still haven't found the answer you need.
1 question answered by our experts.
< Prev
1
Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched. Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Edison
January 10, 2022
What is the problem when the fridge is too cold and food get frozen
For model number RSG257AARS
Hello Edison, Thank you for the question. We suggest testing the Temperature Sensor
Fix Number: FIX4138701. It reads the temperature inside the refrigerator and adjusts as needed. The sensor would be tested for resistance using the gray wire located at pin 5 of connection CN50 to the black wire at pin 9 of the connection CN40. The resistance should measure 12233O at 35°F, 12749O at 33°F, 13290O at 32°F, 13857O at 30°F, and 14452O at 28°F. We hope this helps!
Was this helpful?
Thank you for voting!
Related Parts Additional or alternate parts to consider.
Refrigerator
- Samsung Refrigerator Model RS2542SH Parts
✖
Mail-In Recycling Rebate
Some of the parts we sell are eligible for mail-in rebates since we can recycle them. We will display any applicable rebates in your shopping cart. To redeem your rebate, contact Customer Service after you have received your part.
