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Josh
April 7, 2022
Hi, I can’t figure out what my make/model is. I need to replace (2) air tubes that are 1” diameter and at least 21” long.
Do you have any that are over 21” long. It looks like it’s about 21.25” to be exact, but if you have any longer than that, I could cut them down to fit.
Please let me know what my options are.
For model number Unknown
Hi Josh,
Thank you for your question. Before we can provide you with information on the air tube, we will need the serial number from your stove. According to the Napoleon website, the serial number may be found on the box, on the back of the unit, on a sticker located on the outside of the box, or on the front of the unit behind the glass. If you could resubmit your question with this information, we would be happy to help you. We are open 7 days a week. We look forward to hearing from you!
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