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See part 20 in the diagram
Replacing your Kenmore Dryer Roller Support Tri-Ring play video
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Roller Support Tri-Ring

$13.44
Fix Number: FIX11755850
Manufacturer #: WPW10512946
Manufactured by: Whirlpool

Product Description

This small but mighty OEM piece is called a tri-ring and is used to support the drum roller shaft and the idler pulley shaft in your dryer. It helps to provide a tight seal between components by evenly distributing pressure. The part is triangular in shape, and less than an inch in size. Overtime it can become brittle or compressed, which can lead to a noisy tumbling cycle, or your dryer not tumbling at all. The tri-ring itself is simple to replace, simply slip off the damaged one and slip on the new. However, to access the drum roller or idler pulley, you will need to remove the front panel and drum of your dryer. This may require tools like a Phillips screwdriver, a quarter inch nut driver, putty knife, a small flat blade screwdriver, and a pair of needle nose pliers depending on your model. Ensure that the power is disconnected before beginning your repair.

Videos For installing this part.

Replacing your Roller Support Tri-Ring

Replacing your Roller Support Tri-Ring play video
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Questions and Answers

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Installation Instructions Provided by Fix customers like you.

Average Repair Rating: 3.6 / 5.0, 3 reviews.
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  • Customer:
    JAMES from GREENSBURG, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set
Loud squeaking and squealing
Lint Filter - Removed old lint filter and inserted new lint filter. This is the first time I tried to fix a dryer. A handyman I am not. I found two very useful YouTube videos using basically my model of Kenmore (11067851600). Disassembly/Assembly - here is a difference between Kenmore 29" wide dryers and 27" wide dryers. Mine is 27". My effort was not a smooth as these videos. The bottom front panel's right most clip was quite troublesome. The moisture sensor wire required needle nose pliers to be disconnected and reconnected. The open door sensor was not easy to disconnect. Although with a few special magic words it came apart. The upper front panel was held in place with two T20 Torx screws. I had only had a T15 driver, therefore a trip to Home Depot was required. The first two tri rings were not easily removed, however, on third tri ring it became easier and not damaged. Replacement of tri rings was not troublesome. Support rollers snapped in place easily. However, I did thoroughly clean the housing. It was quite grimy. Actually, while I had the dryer open I cleaned everything including the heating element and electric motor. It now operates quietly. It took me a little over two hours because I am not handy and must take care not to make matters worse plus I thoroughly cleaned everything include scuff marks where the drum rubs. Anyone else probably should have it completed 30-60 minutes easily.
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  • Customer:
    Alfred from CANASTOTA, NY
  • Parts Used:
    WPW10512946, WPW10314173
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
Replace Dryer Drum Support Roller
1. Removed the lint trap
2. Remover the two screws holding the lint trap duct to the top
3. Using a putty knife pop the two front retaining clips holding thew top to the front of the machine
4. Lift Top and rest against back wall
5. Remove two retaining screws at the bottom of each side of the panel
6. Lean front panel out, lift-up, remove and set aside
7. Grasp belt tension pulley and release tension on drum belt
8. Remove belt from drum
9. Slide drum out from machine
10. Remove and replace two Drum Support Rollers and four roller support tri-rings.
11. REASSEMBLE IN REVERSE ORDER
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  • Customer:
    Danny from Oolitic, IN
  • Parts Used:
    WPW10512946
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers
would not heat but would run
after replacing many parts still no heat but would run was told to check circuit breaker half of the bouble breaker was dead replace breaker it now has heat
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Model Compatibility
This part works with the following models:
Fix Number: FIX11755850
Manufacturer Part Number: WPW10512946
Brand
Model Number
Description
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