GXSF39E04 General Electric Water Softener

water softener was leaking due to a broken clip. turned off water and drained the pipes. some how managed to remove the broken clip from the inlet side. i than was able to remove the good clip from the outlet side, without breaking it. i replaced the washer on the leaking side, cleaned and resealed all the joints. finally i reattached the ... Read more manifold to the water softener. no leaks so far. next time i will discarge the unit before repair.

Disconnected Water Lines and Retainer Clips.Pulled Bypass Valve from Valve Body. Installed replacement part in reverse of Dissassembly and Restored Operation.

Turned off water to softener and took it out of service. Ordered 2 plastic clips and 2 O-rings on Friday evening, May 1. All items were listed as "in stock." Total cost was $44.55, including shipping cost of $7.75. On Monday, May 4 two clips and one O-ring were shipped. Second O-ring was shipped the following day, May 5. Received 2 cl ... Read more ips and 1 O-ring on May 8, but that would not permit repair of softener, so I waited and waited and waited with softener out of service. Second O-ring finally arrived on May 19--some 18 days after order was placed and 14 days after it was shipped. I never would have placed the order had I known that $7.75 in shipping costs would translate to 18 days for delivery. According to the Operating Service Standards for USPS, had that simple O-ring been inserted into an envelope with a first class stamp, it would have been delivered in not longer than 3 days. So I rate what should have been a rather easy repair job as very difficult and the time to repair as 18 days. I am extremely disappointed and will choose a different part supplier in the future.