The washer drive pulley kit is also known as a replacement clutch assembly, or a cam kit. The drive pulley is found at the bottom of your washing machine, mounted to the drive shaft. Common symptoms i...
The drive hub connects the basket of your washer to the transmission shaft, which in turn allows the basket to spin. If your washer will not agitate, spins slowly, or is excessively noisy, it may requ...
This is a multi-use screw and can be used on a variety of appliances. The measurements of the screw are: 8/18 x 3/8. *Please note: the screw is sold individually. Refer to the manual provided by the m...
This suspension rod kit is a quick and easy solution to stop your washer from banging or shaking during cycles. It helps stabilize the drum and reduce vibrations, protecting your machine from internal...
This is a genuine OEM door lock assembly for a top load washing machine. This part is also known as a door switch, and it is used to communicate whether the door to the washer is opened or closed. If ...
This 18 ml bottle of white appliance touch-up paint is used to cover scratches or marks on your appliance. The white touch-up paint can be used on refrigerators, microwaves, ranges, clothes dryers, an...
If your washer is leaking, will not fill with water, or will not stop filling, there may be an issue with your water inlet valve. This part is used to control the flow of hot and cold water into the w...
This 6-pin shift actuator controls the washer’s transmission, allowing it to switch between agitating and spinning. It’s a common fix for washers that won’t spin, get stuck mid-cycle, or make odd nois...
This washing machine cleaner includes three time-release tablets designed to remove odor-causing residues, grime, and buildup from high-efficiency and top-load washing machines. The tablets work by cl...
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3 questions answered by our experts.
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Jeff
September 1, 2023
Machine is filling up with too much water. It doesn’t overflow but clothes are still very damp when cycle is over.
For model number WTW5000DW2
Hi Jeff, Thank you for writing. This could be an indication the Water Inlet Valve is faulty and may need to be replaced. Set your multitester to the ohms resistance scale X 1. Place each of the meter's probes to one terminal. Because the reading can vary from brand to brand and from model to model, there is no one reading you should receive. However, if your test produces a reading of infinity, then the solenoid is bad and the water valve should be replaced. We hope this helps!
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Dionel
January 26, 2025
Washer gets to the rinse cycle then repeats wash cycle
For model number WTW5000DW2
Hello Dionel, Thank you for writing. This can be caused by an unbalanced load, a clogged drain system or too much suds from excessive detergent. Check for blockages in the drain pump or hose or a build up of suds and make sure the load is not unbalanced or over loaded. We hope this helps, good luck with the repair!
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Jeff
August 31, 2023
Washer is overfilling but not overflowing. When cycle is over clothes are still damper then they should be:
For model number WTW5000DW2
Hi Jeff, thank you for reaching out. We believe your washer is having this problem because of a faulty water inlet valve, part number FIX12349267. You may need to replace the water inlet valve to fix this issue. We hope this solves your problem!
ordered hub and it shipped quickly. I was able to put the hub in place and screw the screws in. you want to tighten them down slowly and go around to each screw tightening a little at a time so you don't break the hub. as you tighten the screws down the hub slides down flush. its impossible to just push the hub on with your hand. Buttoned
... Read more it back up and got caught up on laundry. good day when the washer is fixed.
Replaced the gears that were eaten up, the retainer and the actuated. All parts but the spring are plastic. Did all according to your instructions. Happy to report all went well. Washer is working again.
