This is a drain pump motor assembly for washers. This OEM part is responsible for removing water from the washer during the drain part of the cycle. When this part is clogged, damaged or defective it ...
The hot water valve is found at the back of your washer and controls the flow of hot water into the machine. If the valve is defective, the washer may leak, overfill, fill slowly, or not fill with wat...
The door lock assembly is a genuine OEM part for your washing machine. This part informs the washer that the door is closed and locked in place, which allows the machine to start its cycle. If you are...
The motor rotor position sensor monitors the direction and speed of the spinning rotor and communicates this information to the electronic control board. If your washer is displaying an LE error code ...
This rubber tub seal fits between the front and rear halves of the washing machine’s outer tub to prevent water leaks. It helps maintain proper washing performance and may need replacement if you noti...
If your washer isn’t dispensing detergent or fabric softener properly, this replacement container assembly may be the fix you need. Designed to hold liquid cleaning agents and release them at the righ...
This washer hose with bellows, also known as a dispenser hose, is a genuine OEM replacement part for your washer. Replacing this part can be helpful if your washer is leaking. The dispenser hose conne...
On a washer, this part is used for circulating the water. On a dishwasher, it is used for draining the water.
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Ward
December 23, 2021
Replaced spider and bearings in tub. Installed springs correctly. Counter balance weights are on. The tub is tilting toward the back of the machine. Are the shocks supposed to level the tub housing?
For model number WM2487HWMA
Hi Ward,
Thank you for your question. All of these parts should help the tub to stay level. If the tub is tilting towards the back, check the leveling legs in the back and adjust them if they are too low. We hope this helps! If you have any questions, please let us know.
The washer housing is perfectly level. The tub housing is leaning toward the back of the washer. Do the shocks level the tub housing suspended in the machine?
For model number WM2487HWMA
Hello Ward, thank you for writing. The two most likely parts would be the suspension springs and counter balances. The springs are sold individually on part Fix Number: FIX3524574. One counter balance is Fix Number: FIX3524040 and the other is FIX3524043. Good luck with your repair.
Removed the top of the washer by removing the 4 back screws and 2 small brackets. Then I removed the front panel, this was actually the hardest part, 2 screws and 8 tabs that you pop out carefully from the top of the panel. I only disconnected the power button and was able to rest the panel on top of the washer. The rest of the washer cam
... Read moree apart quickly just moving down the front of the washer and removing the door, latch, tub gasket, drain cover. Removing the pump was just a mater of disconnecting the drain hoses, and one clip under the drain assembly. 3 screws attach the drain to assembly to the pump and only 2 wires that are clearly marked. Reassembly is just going back through in reverse order of disassenbly. The best thing about this is that it all comes apart with a standard phillips screwdriver.
I first tested the motor per the service manual. I checked the resistance between the terminals of the 3 pin connector. It's supposed to be 5-15 ohms. The motor checked out so I replaced the main electrical board. It turns out that wasn't the problem. After a brief web search I found out that the hall sensor (which is attached to the
... Read more motor stator) was the likely cause of the failure. I replaced that and everything works great now. And now I have a spare main board in case that ever fails. I also want to mention that I took the time to remove the dispenser box (where the water comes in and is directed to the different cleaning products) and cleaned it with a very strong bleach solution. It got rid of the mildew and funky smell. It seems that the fabric softener caused a lot of mildew to form inside the dispenser directly above the fabric softener tray. The bleach took care of that. This is probably something that should be done routinely to keep the mildew from forming.
Thank you for the very helpful YouTube video. After watching the video, I was able to diagnose the problem, buy the part from your website, and complete the repair. This is my personal machine - I am not a professional repairman.
