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11028132411 Kenmore Washer - Instructions

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All Instructions for the 11028132411
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Customer:
Michelle from Richardson, TX
Parts Used:
72017
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Scratches in Surface
This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.
79 of 202 people found this instruction helpful.
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Customer:
Brian from FAIRBORN, OH
Parts Used:
W11165546
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers
Water Inlet Valve inoperative
Washer would start cycle and return a CL error. No water would flow into the tub. Researched problem and probable cause. Ordered new water inlet valve. Once received, disconnected water hoses and electric plug and removed rear upper access panel (5 screws). Used thin putty knife under sides of front control panel to disengage spring clips. Once access to the faulty valve was attained, removed electrical harness and valve mounting screws. Installation of new valve was reverse process. Figuring out how to raise the front panel for access to the valve was most difficult. Found a YouTube video showing how; it was easy from there. Entire replacement took about 30 mins max.
17 of 23 people found this instruction helpful.
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Customer:
Marian from GREYBULL, WY
Parts Used:
W11165546
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
Faulty fill valve
Did troubleshooting after code LF showed on indicator window. Did troubleshooting; checked hoses for obstructions and small filters on inlets. All good. Ordered new fill valve. Came in a few days, good service.
Removed control panel top by removing screws on back of control panel, then by pushing putty knife under each side to release spring clips. Carefully lifted cover and set onto lid. Photographed fill valve at left side as you are standing in front of machine. Removed screws with small ratchet. Carefully removed wires via clips. Lifted out valve.
Attached wires to new, set back into its place, replaced screws, tightened but not too tight so as to break part. Replaced control panel, pushing downward to engage spring clips, then replace screws on back.
Re attached hoses, ensuring they were on the correct sides, plugged machine into power, ran through cycle and VIOLA!! Worked perfectly!! After a couple weeks, still working perfectly! Was VERY happy it was only fill valve and not mother board as the cost was a fraction.
I found trouble shooting videos to be very helpful. Your service quite good.
15 of 18 people found this instruction helpful.
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Customer:
Dewey from BURKBURNETT, TX
Parts Used:
W11165546
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
washer would not fill, all 4 valve solenoid checked good.
The valve is a 4 solenoid valve, which has Temp. sensor molded into the valve body mixer center outlet. No mention of it in the troubleshooting. it has a 2 pin plug. it was shorted zero ohms.
New one measure open infinity. I also purchased the control module as the troubleshooting said to if solenoid checked good which all 4 read 1310 ohms , i purchased and replaced control module, no help. the guide is outdated for these new high tech washers. If this happens again. I will just unplug the 2 pin plug on bottom of valve assembly. By the way the 2 clips that hold the washer top in place are very difficult to remove and re install.
12 of 16 people found this instruction helpful.
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Customer:
Larry from HICKORY, NC
Parts Used:
WP8536939
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
The main knob insert snapped.
Nothing to it. Just remember to put the insert in the knob, NOT on the selector stem. Line up the flat part of the insert with the flat part of the stem and push the knob in place.

Don NOT ram it on the selector stem. When it's seated, don't push any more. That's all there is to it. It works. If the pointer on the knob indicates the selector is lined up correctly, but it isn't, the problem is the selector, not the knob.
10 of 14 people found this instruction helpful.
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Customer:
Steven from Fall City, WA
Parts Used:
W11165546
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Wrench set
I cross threaded the cold water hook up to the washer
If you take the back off the machine, it's a lot easier to detach the control bridge. Saved a lot of time and did not need to stretch your fingers
9 of 15 people found this instruction helpful.
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Customer:
Shaun from Cardiff by the Sea, CA
Parts Used:
W11165546
Difficulty Level:
Very Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
Water inlet valve leaking
Turn off water and remove inlet hoses
Remove of control Tower
Remove control tower and unplug from rest of washer
Remove water inlet valve and install new valve
Reverse operations
5 of 5 people found this instruction helpful.
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Customer:
James from PINE MOUNTAIN, GA
Parts Used:
8212641RP
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Washer hoses due for replacement
Replaced each hose. Did discover that either hose can be used for hot or cold water lines. No longer required to label hot and cold replacement hoses.
3 of 5 people found this instruction helpful.
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Customer:
Amy from INMAN, SC
Parts Used:
WPW10238319
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Door alignment
I was sent the wrong part , when I questioned them said they did not have it so was directed to Whirlpool and they are making it and I might get it in May
2 of 4 people found this instruction helpful.
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Customer:
Hoa from Greer, SC
Parts Used:
W10876600
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers, Socket set
No drain
Take the old one out and put a new one in
1 person found this instruction helpful.
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Customer:
Howard from Boynton Beach, FL
Parts Used:
350930
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
Both outside door handles turned very beige
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
23 of 69 people found this instruction helpful.
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All Instructions for the 11028132411
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