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11020372710 Kenmore Washer - Instructions

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All Instructions for the 11020372710
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Customer:
Charles from STARKVILLE, MS
Parts Used:
W11393685
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers, Socket set
Loud grinding noise when the washer was in use.
1.) disconnect power to your washer. Turn off water supply and disconnect from the washer.

open the washer top and remove plastic cap from the wash plate

2.) using 7/16 socket, remove bolt from the wash plate. If you can't remove it with a socket , I recommend using impact wrench.

3.) remove wash plate ( you might need to spray penetrating oil or wd40 inside the bolt hole to loosen it.
Check to make sure the wash plate gear grooves are not worn down, if they are, replace it.

4.) using your Maytag specific spaner nut wrench, remove the spaner nut from the shaft of the gear case. This should be right underneath where the wash plate was. If you can't turn it by hand , use a rubber mallet or hammer to encourage it.

5.) some people remove the wash basket at this point. I don't think it is necessary.

6.) close your washing machine. Tape the top closed to keep it from flying open. Tilt your washer back and prop it up where you have access to the underside of the washing machine.

7) remove motor rotor bolt and pull rotor off of the motor.

8.) disconnect the two wire connectors that supply power to motor. using a socket, remove bolts that are keeping motor attached to the gear case.

9.) Now that the gear case is all the is remaining on the underside, you can remove the 4 bolts that are holding the gear case to the washer. Now try to pull gear case out.

10.) if gearcase will not pull out, lower washer back to upright position. Spray penetrating oil or wd40 around the shaft of the gearcase and allow it to sit for 5-10 minutes. Using a hammer, lightly tap on the shaft of the gearcase and it should now fall out. ( you might have to apply penetrating oil again, or apply more force with the hammer.

11.) reinstall motor to new gearcase. Insert new gear case to the washer. Reinstall bolts and reconnect power supply wires.

12. ReInstall spaner nut inside the washer, reinstall wash plate.
32 of 37 people found this instruction helpful.
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Customer:
Delmar from EAST TROY, WI
Parts Used:
W11244231
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers
replaced drain hose that was missing
slipped the new drain hose on and with locking plyers slipped the wire clap in place after three trys
11 of 16 people found this instruction helpful.
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Customer:
Roy from MAYNARDVILLE, TN
Parts Used:
W11393685
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
Washer making noise on spin cycle
Removed two screws on back of lid to raise top removed tub one bolt and one spanernut pulled tub lowered top reinstalled screws laid washer down to get to bottom of washer unplugged wiring removed four bolts pulled gear box and motor removed motor from gear box installed motor on new gear box reassemble washer
10 of 14 people found this instruction helpful.
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Customer:
Thomas from MILLBURY, OH
Parts Used:
W10752187
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers, Socket set
Worn out splines connecting transmission driveshaft to agitator.
DIY'er working on a Maytag Centennial type washing machine should be aware that replacing a a transmission or agitator due to worn out splines is only half a job done well. I originally replaced my transmission due to worn splines, only to discover later that the worn agitator splines caused the new transmission splines to wear out at an accelerated rate. Transmission and Agitator should be replaced together, along with a new Agitator mounting bolt. There are plenty of video's online of how to do this repair so I won't get into that here. Just wanted to drop the above sage advice. Transmissions for these washers aren't cheap.
3 of 3 people found this instruction helpful.
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Customer:
Lee from MURPHY, NC
Parts Used:
W10810403
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
washer would start then stop with everything flashing
UNPLUG WASHER FROM WALL PLUG
Watch u tube on how to remove top and also cover on top circuit compartment
First find the service book taped inside front. PLUGand read to read codes
call up the error codes flashing
the code indicated a defective lid latch.UNPUG WASHER
went through testing the switch one of the contacts was defective and intermittent.
UNPUG WASHER unpug J connect from circuit board remove wiring and connect from lid
new wiring harness goes back same as old one and mount new lid switch. done
3 of 4 people found this instruction helpful.
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Customer:
Cheryl from ELMIRA, NY
Parts Used:
W11097645
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Top panel was rusted above soap drawer
My husband watched numerous YouTube videos before tackling it.
1 person found this instruction helpful.
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Customer:
James from CLINTON TWP, MI
Parts Used:
W10810403
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
broken lid latch
move washer to get to backside, remove necessary screws and hoses, slid washer top over, replaced lid mechanism.
1 person found this instruction helpful.
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Customer:
Stephanie from INDEPENDENCE, KY
Parts Used:
W10752187
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Socket set
the impellar mechanism wore out so stopped aggitating
Popped the cap , used a socket to unscrew the bolt (it was stripped so ended up having to cut off bolt) Took off old impellar and replaced, installed a new bolt, replaced Cap and it was fixed.
2 of 4 people found this instruction helpful.
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Customer:
Brian from DREXEL HILL, PA
Parts Used:
W11244231
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers
Replace drain hose
At first I had to position the washer so I could get access.. after having it positioned, I figured it out. Getting the clamp fastened, I was done.
2 of 7 people found this instruction helpful.
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All Instructions for the 11020372710
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