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11021492311 Kenmore Washer - Instructions

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All Instructions for the 11021492311
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Customer:
Allison from RICHFORD, NY
Parts Used:
W10528947
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Hub had warn its grooved teeth off and washer wouldnt agitate
ordered hub and it shipped quickly. I was able to put the hub in place and screw the screws in. you want to tighten them down slowly and go around to each screw tightening a little at a time so you don't break the hub. as you tighten the screws down the hub slides down flush. its impossible to just push the hub on with your hand. Buttoned it back up and got caught up on laundry. good day when the washer is fixed.
43 of 56 people found this instruction helpful.
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Customer:
Andrew from SYLVANIA, OH
Parts Used:
W10528947
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers, Wrench (Adjustable)
Waher would not spin and made noise
Removed center cap, loosened center nut, pry lightly up on center plate and tap center nut. Center plate comes loose, remove nut, remove center plate. Pry lock clip out and remove, remove screw with electric impact (screw drive will work, but slower), remove drive hub. Install new drive hub (be sure to check screw hole alignment), install and tighten screws (be sure to follow a skip pattern and bring it down even), install lock clip, install center plate, install and tighten nut, replace center cap. Done!
7 of 8 people found this instruction helpful.
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Customer:
Johnny from NORTH JUDSON, IN
Parts Used:
W10528947
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
the splines were worn out on the hub assembley
screw driver and a rachet and socket took it off and put the new one on . no problem follow the direction that comes with it .
5 of 6 people found this instruction helpful.
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Customer:
Craig from CRARY, ND
Parts Used:
W10528947
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers, Socket set
Very wet clothes after load was complete
Remove the center cover with a screwdriver then loosen the 7/16 bolt with an impact driver socket ccw to remove completely biggest issue is removing bottom cover tried pick tools only thing that was succesful was some dawn dishsoap on the center bolt area to loosen enough to lift up the cover replace the hub part that had worn spline grooves remember to use blue loctite on the 7/16 bolt before re-installing cw to tighten bolt
4 of 4 people found this instruction helpful.
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Customer:
Michael from AURORA, CO
Parts Used:
W10528947
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Socket set
Slow Spin Cycle with Fast/Normal Agitator
My spin cycle was running, but spinning slowly and not drying my clothes. The agitator spun quickly like normal, but the basket did not spin fast. It seemed like something was slipping. I checked the belt, but it seemed fine and it was less than a year old. I was afraid that the transmission was going, but there wasn't any grinding sound of gears. Luckily the hub part description said that this could fix the slow Spin cycle. Over all the repair was easy, but pulling the agitator off was very difficult. I've got a strong grip and patience and after about 10 - 15 mintues of yanking on the agitator it came off. Don't try to use pliers as it will damage the plastic agitator. Replacing the hub drive and reassembly went very smoothly. The old hub drive wore out because it is plastic and connects to the metal drive shaft from the transmission. After years of torque, the hub will eventually strip out. Sooner depending on your usage and heavy duty cycles. In case you don't know, your machine might have the service manual in it on the inside of the body taped to the side. Mine helped me run through some troubleshooting steps and component tests to pinpoint to problem. Thanks Parts Select!
4 of 4 people found this instruction helpful.
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Customer:
Bruce from GLOBE, AZ
Parts Used:
WP8533953
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Stripped screws on a hub drive replacement
Getting to the actual hub is a bit difficult as it involves removing the accetuator and takes some time and patience, but when I tried to replace with a new hub, I found that the screws were stripped, so PartSelect walked me through the ordering process and helped me choose the exact size screws that I needed. Parts came quickly...I already had the hub waiting to be secured and the screws tightened easily. (We had tried using a similar size, but you REALLY need the whirlpool screws that go in there) No more spinning problems, and the machine is not jumping around anymore. Works just like before. This particular machine has to have this part replaced at least twice a year (luckily it's cheap),but saves us from having to buy a whole new machine. My son also told me that since I replace the part so often, best to replace the screws every other time as well.
3 of 3 people found this instruction helpful.
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Customer:
Gregory from GREENFILD TWP, PA
Parts Used:
W10528947
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Socket set
Wash plate spinning. Clothes not spun out.
Royal pain getting the wash plate off. I'm 6 foot 215 lbs with muscular arms( beer belly too) and I could not get it to come off. Put hay bail twine around the edge and pulled up so hard the entire machine came off the ground. Luckily I am married. Yep I pulled one end of the string and her the other and it flew off. Part select was $10 cheaper than whirlpool and was a perfect match. I might order another to have because like stated earlier I'm married. She is married to me and the washer and dryer.
3 of 4 people found this instruction helpful.
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Customer:
JOHN from HERNANDO, FL
Parts Used:
W10528947
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
During the Spin cycle the washer was noisy and moved around
I watched the video and did exactly what they said to do. It was really easy. The key to the success was in the parts that were mailed to me it had a separate piece of paper telling you to "reset" the washer after doing the repair. I missed this when I watched the video. That was a critical part of the repair which required no tools to accomplish.
I have done 6 loads of wash and the washer has not made any crazy noises and hasn't moved!
3 of 4 people found this instruction helpful.
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Customer:
Keith from DUNBARTON, NH
Parts Used:
W10528947
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
violent basket wobble
remove basket and replace drive hub kit
3 of 5 people found this instruction helpful.
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Customer:
Jim from ACUSHNET, MA
Parts Used:
W11385424
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
No agitation
Pop center cover off wash plate. Remove bolt. Lift off washplate. Slide retainer off with screwdriver and hammer. Slide new retainer on. Replace washplate.
1 person found this instruction helpful.
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Customer:
Earl from BARRYTON, MI
Parts Used:
W10528947
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Socket set
no spin
reviewed video of repair and repaired now washer works as it should . thank you
1 of 3 people found this instruction helpful.
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Customer:
Joseph from Kalkaska, MI
Parts Used:
WP3949550
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Socket set
agitator broke
very easy to repair , instructions very clear , parts person very good to talk to, parts got here fast
0 of 1 people found this instruction helpful.
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All Instructions for the 11021492311
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