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1103348565 Kenmore Washer - Instructions

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All Instructions for the 1103348565
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Customer:
david from Monroe, MI
Parts Used:
3360629
Difficulty Level:
Very Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set
The washer wouldn't spin or agitate.
Frist I disconnected the water lines and power cord. Then I leaned the washer back against the wall. Removed the 2 pump retainers and then the pump. Next removed the 2 screws from the motor retainers and pulled off the retainers and motor. Then removed the 3 bolts from the Gear case. Then removed the cap from the top of the agitator with a flat screw driver. Then removed the bolt from the top of the gear shaft. and removed the auger and agitator assembly. Then removed the gear case from the washer. Next removed the slip ring and then the clutch from the top of the gear case. Next removed the 1/4" screws from cover of gear case and removed the cover. Found the top gear bad. Ordered the new gear and pinion kit. Couldn't find any part #'s to match what PartSelect had. Ordered the gear that they should that fit most washers. The pics they had up looked the same as the one that was bad. Had the new gear in 3 days put it back together and it still wouldn't work right. Took it apart again and looked at it and found a small clip on the bottom side of the gear was upside down. Fliped it over put the gear back in and ran the washer with the gear case out and it worked. Put it back together again. And learned a good lesson always watch how you take things apart for when it's time to put it back together!
49 of 52 people found this instruction helpful.
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Customer:
Thomas from Pascoag, RI
Parts Used:
WP3349985
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers, Socket set
Slipping Spin clutch due to leaking gear-case seal.
1. Unplug the machine.
2. Turn the water off.
3. Disconnect the supply and discharge hoses.
4. Open the cover and remove the cap/cover of the agitator. Use socket wrench to remove the bolt securing the agitator. Pull up on the agitator and remove it.
5. Lay washing machine down on it's front. Remove the inlet and outlet drain hoses from the discharge pump.
6. Remove the 2 "faston" connectors from the motor start capacitor (looks like a D cell flashlight battery). Rock the connectors back and forth and pull gently until they come off. Polarity doesn't matter but to be safe make note of the positions.
7. Press the release clip on the motor connector and pull to disconnect it. Move the wiring harness out of harms way.
8. Remove the 3 bolt securing the motor and transmission assembly to the bottom of the tub. Pull the drive assembly out of the machine and place it on a suitable work surface.
9. Examine the tub brake assembly (still on the bottom of the tub), the clutch assembly (on the motor/transmission assembly you just removed and everything else for wear or damage. Now if you decide to proceed with repair continue with the following steps. If not you're done.
10. Remove the inverted cup washer from the agitator shaft of the assembly. Remove the "U" clip from the shaft and remove the clutch mechanism from the drive assembly. Make a sketch of the position of each of the removed components to aid in reassembly.
11. Now you can see the gear case cover and it's seal. If it is leaking (as mine was) you will need to replace it.
12. With the assembly level remove the bolts around the cover and remove the cover. Place the cover on a flat surface and with a screwdriver or punch drive the old seal out of the cover from the outside in.
13. Clean the seal area and check for damage. Clean the cover and transmission housing surfaces of old gasket material. There is a factory sealant available for reassembly but I chose an automotive RTF @ $4 vs $24 and it worked OK.
14. Installing the seal requires some tools and experience to done successfully. The right size sockets or piece of pipe, coupled with an arbor press or vise will get the seal in. The cover is delicate so if in doubt find a machine shop.
15. Support the outside of the cover on a hard surface and with a socket or short pipe length, PRESS (don't hammer) the new seal into the gear case cover.
16. Make sure there is lubricant in the gear case. Not overflowing but maybe 1/2 full when view with cover off on a level surface.
17. Apply some RTV sealant to trhe cover and install it. Tighten bolts evenly. Light torque (1-2 ft-lb).
18. Reassemble washing machine and test for leaks and proper operation.
20 of 22 people found this instruction helpful.
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Customer:
Aaron from Lake Mills, WI
Parts Used:
3360629
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Pliers, Socket set
The spin gear was striped.
I had to take the motor and transmission out. They are one piece. Removed the clutch, take off trans. cover, remove a snap ring, take the striped gear off, and put the new one on. Then put put everything back on the way it came off.
21 of 27 people found this instruction helpful.
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Customer:
Robert from Manchester, CT
Parts Used:
388253A
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
washing machine will agitate but not spin
I removed the cabinet and agitator, layed the machine on it's back, removed the pump, motor and gearcase. I found a way to prop the gearcase up so it rested level, removed the cover, drained the old oil. I removed all internal parts, disassembled them and cleaned them. I reassembled the gearcase using the new uetral drain assembly, and replaced the oil. I made sure the brake assembly was pushed into position and then put the gearcase, motor and pump back in. I sttod the machine up, put the cabinet back on and tested the machine. It still did not spin, so it wasn't the coupler, clutch or nuetral drain assembly.
14 of 35 people found this instruction helpful.
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Customer:
Richard from JAMESTOWN, PA
Parts Used:
3360629
Difficulty Level:
Really Easy
Total Repair Time:
More than 2 hours
The washer would drain, but was screaming while doing nothing else.
The tough part was replacing the front cabinet.
I did consult the video for help on replacing the clutch spring.
Thank you for that bit.

I admit to taking too much apart, most of the cabinet back can be left alone.
Some of the plastic wire keepers/routers suffered, as well as the console hinges.

The newly reassembled washer works without a hitch, and truely it took me about 4 hours over several days to dissamble and reassemble.
It is louder in the audible range than before, but very serviceale for another 20 years, saints willing.
1 person found this instruction helpful.
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Customer:
Lorin from Arlee, MT
Parts Used:
WP389387
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Washer would try to agitate during spin cycle.
Very old washing machine began to make a horrible noise and agitator would attempt to agitate during spin cycle. Eventually determined that the problem was in the transmission. The way the transmission works is that when the motor runs in one direction a metal fork pushes on a cam mechanism and lifts a spring loaded gear on the agitator shaft from the gears that make it move, putting it in neutral so that it can spin freely with the basket in the spin cycle. When the motor runs the other way the same fork pulls on the cam and drops the gear down so that it engages with the agitator mechanism. The problem was that the plastic cam pieces on the base of the shaft had worn down to the point where they where not fully lifting the gear clear and it was partially engaging with the drive mechanism. Repair was relatively straight forward except the YouTube video that I was using showed the parts on upside down. All the other transmission parts are labeled with TOP on one side but oddly the cam pieces are not marked. For reference the U shaped protrusion on the cam parts goes on the top of the assembly, not the bottom. All in all it took me about 12 hours to do this fix, but at least 10 of that was simply trying to figure out how the mechanism worked and tracking down the problem. Be sure to refill the transmission case and use some RTV sealant to seal the cover back on when you are done, just like you would for an oil pan on an engine.
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Customer:
Deidre from Lewisberry, PA
Parts Used:
3360629
Difficulty Level:
Easy
Total Repair Time:
More than 2 hours
Tools:
Screw drivers, Socket set, Wrench set
washer wasn't spinning
It was actually much easier than I expected. The worst part was dealing with the gear oil as I drained it to clean out the plastic pieces that came off the gear. To see how to fix things like this, I went to Google, enter my model and what the problem was and watched a repairman do it. It seemed easy and it was.
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Customer:
Ross from Murphy, TX
Parts Used:
3360629
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Noise, then agitator froze up and motor shut off.
There are youtube vids on how to get the thing open. I just wish I'd known the following: 1.remove agitator BEFORE opening the unit up and leaning it back (much easier to work inside the tube with it upright). 2. be aware that a free-floating part known as the skate plate can dislodge while the unit is on it's side/back. It is a generally triangular piece of flat-ish metal between the base of the tub and the top of the drive-train chassis. If it doesn't line up properly after you replace the parts you're going to get a noisy, clanking spin cycle the next time you run the thing (as I discovered).
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All Instructions for the 1103348565
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