This replacement lid lock keeps your washing machine door securely closed during the wash cycle. If the washer won’t run or the lid won’t stay locked, this part may need replacing. Installation is sim...
This drain pump assembly is for washers. Drain pump assembly removes water from the washer during the drain portion of the cycle. The assembly may include multiple parts; refer to your parts diagram f...
This replacement water inlet valve ensures accurate control of hot and cold water entering your washing machine. It plays a key role in maintaining proper water levels for each cycle. If your washer w...
If your washer is shaking or making loud noises during the spin cycle, this left-side suspension rod and spring assembly might be the fix you need. It helps keep the drum stable and reduces vibration ...
If your washer isn’t spinning or agitating like it should, this shift actuator might be the fix you need. It helps your machine switch between wash and spin cycles, and is usually found underneath the...
This drive belt is an authentic OEM replacement part for your washer. Over time the belt can become brittle and snap or become stretched out. If this happens the washer drum will not spin, may be nois...
Located in the center of the washer tub, this white spiral auger helps move clothes through the water and detergent during each cycle. It lifts and drops garments to break up dirt and stains. If your ...
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April
March 25, 2023
Water drains out. Starts making a grinding noise when it starts to spin. Then, washer completely shuts off, as if done, but it didn't finish draining and spinning excess water out of the clothes. What is wrong or what part do we need?
For model number GTW460ASJ5WW
Hi April, thank you for the question. According to our research, first, you may need to check the drive belt, part number FIX11767488, for any wear and tear. Over time, the drive belt can dry out or burn out and start to crack. Eventually, a piece of the belt can break off, causing the belt to make a loud noise whenever the motor is running. If the drive belt is not damaged, you may need to check the drive pulley, part number FIX16619249. The drive pulley might be worn out, cracked, loose, or bent. Remove the drive pulley and inspect it carefully. If the drive pulley is damaged or defective, you may need to replace it. If the drive pulley is not faulty, you may need to check the suspension rods, part number FIX12343380. If one of the suspension rods becomes dislodged or breaks, the control board may stop the spin cycle several times to try to balance the clothes, also making a loud noise. If that is not causing the issue, then you may need to check the drive motor, part number FIX11759153. If it is faulty, you may need to replace it. If the issue persists, then you may need to check the drain pump, part number FIX12723115. A defective drain pump may interrupt operation and prevent the tub from spinning during the spin cycle. We hope this helps!
The washer will not agitate or spin. Also, how do I take off the outer shell.
For model number GTW460ASJ5WW
Hello Charles, Thank you for the question. A defective Lid Latch can cause this issue. If the latch is not telling the control board the lid is closed, the cycle will not start. The Cabinet Shell is all one piece, so you will need to remove the top to access the Lid Lock. We hope this helps!
Hello Scotty, thank you for writing. It may be the Agitator Base FIX16226231 or the Auger part number FIX16226232. The output shaft of the transmission is splined to the agitator to secure it in place. Over time, some of the components of the agitator can wear down or break with normal usage.
Drain all the water out of the tub with a shop vac Remove rear drain hose and drained rest of water into a bucket Remove small rear panel (bottom left hand corner) where the drain hose connects Tipped washer up about 45 degrees to get underneath it - Supported it with a few paint cans Remove internal drain hose/clamps
... Read morefrom pump - w/ pliers Remove belt cover (gray plastic) with socket - 3 bolts Remove wire assembly plug from socket Remove old drain pump with socket - 3 bolts Install new drain pump - 3 bolts - plug wire assembly into socket Reinstall belt cover - 3 bolts Reinstall hose to drain pump (note panel will be inside washer) Feed drain hose panel through hole and reinstall - 1 nut Re attached drain hose to exterior drain plug You are done !
Very simple to repair. Be sure to drain the tub outside or into the sump pump then lay the washer on its side. The pump is right there on the bottom of the basket with 3 bolts. You will also need to remove the belt cover to get to the plug. So simple and saves you hundreds off repair man prices.
I thought it was the control board from the onset, but 'Online experts" said it was more likely the mode shifter or the lid lock. I ordered one of each, did not correct problem. Ordered the control board that was designated for this unit, it did not correct problem. Defective? Was send replacememnt, did not fix problem. Twice? Phone conve
... Read morersation with parts person, and after a little digging, it was NOT the correct board, correct board was not available. Returned all parts, refunds all around. Ordered correct board from another site, installed, programed, SUCCESS! Total repair time/installation-less than 15 minutes. Getting the correct part 30 days.