This lid lock, also known as a door lock, is a genuine OEM replacement part for your washing machine. The lid lock keeps your washer lid closed during the washing cycle. If this part is broken, your w...
This drain pump assembly is for washers. Drain pump assembly removes water from the washer during the drain portion of the cycle. The assembly may include multiple parts; refer to your parts diagram f...
This genuine OEM part is a lid lock striker for your washing machine. It is located on the lid of your washer and is used to activate the lid switch. The strike pushes against the lid switch to indica...
This drive belt is an authentic OEM replacement part for your washer. Over time the belt can become brittle and snap or become stretched out. If this happens the washer drum will not spin, may be nois...
This electronic control board is for washers. This electronic control board manages the washer's functions such as filling, washing, draining and spinning.
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April
March 25, 2023
Water drains out. Starts making a grinding noise when it starts to spin. Then, washer completely shuts off, as if done, but it didn't finish draining and spinning excess water out of the clothes. What is wrong or what part do we need?
For model number GTW460ASJ5WW
Hi April, thank you for the question. According to our research, first, you may need to check the drive belt, part number FIX11767488, for any wear and tear. Over time, the drive belt can dry out or burn out and start to crack. Eventually, a piece of the belt can break off, causing the belt to make a loud noise whenever the motor is running. If the drive belt is not damaged, you may need to check the drive pulley, part number FIX16619249. The drive pulley might be worn out, cracked, loose, or bent. Remove the drive pulley and inspect it carefully. If the drive pulley is damaged or defective, you may need to replace it. If the drive pulley is not faulty, you may need to check the suspension rods, part number FIX12343380. If one of the suspension rods becomes dislodged or breaks, the control board may stop the spin cycle several times to try to balance the clothes, also making a loud noise. If that is not causing the issue, then you may need to check the drive motor, part number FIX11759153. If it is faulty, you may need to replace it. If the issue persists, then you may need to check the drain pump, part number FIX12723115. A defective drain pump may interrupt operation and prevent the tub from spinning during the spin cycle. We hope this helps!
The washer will not agitate or spin. Also, how do I take off the outer shell.
For model number GTW460ASJ5WW
Hello Charles, Thank you for the question. A defective Lid Latch can cause this issue. If the latch is not telling the control board the lid is closed, the cycle will not start. The Cabinet Shell is all one piece, so you will need to remove the top to access the Lid Lock. We hope this helps!
Hello Scotty, thank you for writing. It may be the Agitator Base FIX16226231 or the Auger part number FIX16226232. The output shaft of the transmission is splined to the agitator to secure it in place. Over time, some of the components of the agitator can wear down or break with normal usage.
Drain all the water out of the tub with a shop vac Remove rear drain hose and drained rest of water into a bucket Remove small rear panel (bottom left hand corner) where the drain hose connects Tipped washer up about 45 degrees to get underneath it - Supported it with a few paint cans Remove internal drain hose/clamps
... Read morefrom pump - w/ pliers Remove belt cover (gray plastic) with socket - 3 bolts Remove wire assembly plug from socket Remove old drain pump with socket - 3 bolts Install new drain pump - 3 bolts - plug wire assembly into socket Reinstall belt cover - 3 bolts Reinstall hose to drain pump (note panel will be inside washer) Feed drain hose panel through hole and reinstall - 1 nut Re attached drain hose to exterior drain plug You are done !
Very simple to repair. Be sure to drain the tub outside or into the sump pump then lay the washer on its side. The pump is right there on the bottom of the basket with 3 bolts. You will also need to remove the belt cover to get to the plug. So simple and saves you hundreds off repair man prices.
Turn off hot and cold water supply valves feeding washer. Disconnect both water hoses from washing machine. Remove two screws (one on each side) from upper silver colored metal plate on back of washer to allow access to (blue) water inlet valve. Slightly lift the bottom portion of metal plate and slide to release hooks for
... Read moreeasy removal. Pull back and tilt forward plastic control panel to get it out of your way. Disconnect two electrical connections (one on each side) of water inlet valve. One of these came off easily but the other one was stubborn and I had to force it off with a screw driver. If there is an easier way I don't know what it is. Remove two screws from water inlet valve. (one on each side) Gently pull up on stainless steel water temperature sensor located in the middle of the water inlet control valve. It has a black wire connected to it so be careful. Once you have disconnect the sensor you can remove the water inlet valve. If you look closely you will see a small blue O-ring in the hole where you removed the water temp sensor from the water inlet valve. The new valve DOES NOT come with a replacement O-ring so you will have to re-use the old one. I used a small jeweler's screwdriver to get the old out of the hole. Don't forget to install the O-ring or your washer WILL leak! Put everything back together in reverse order. Check hose connections for leaks. Hope this helps somebody. Wish I had known about the O-ring. It would have saved me a headache.