GTWN4250D1WS General Electric Washer

Hi Christy, Thank you for your question. It is recommended to use HE detergents when using this washer. Add HE detergent to the bottom of the basket and fabric softener to the dispenser prior to loading clothes. If you have any questions, please let us know. We are open 7 days a week. We look forward to hearing from you!

Hello Mike, thank you for contacting us. A faulty agitator coupler, part number FIX1482517, can affect the spin cycle but the chances of stopping the spin completely are very slim. We would recommend checking the shaft and drive tube assembly, part number FIX3652839. It connects the motor with the wash plate and shifts the drive system between agitate and spin. We look forward to hearing from you if you need assistance with placing an order through our 7-day-a-week customer service. We hope this helps!

Hello Pam, thank you for your inquiry. Your washer may be facing this issue if you are mostly using cold wash or the hot water tap is running on low pressure. This could cause of forming build-up of dirt and un-dissolved detergent on the walls of inner bowl. We hope this information helps!

Hello Daniel, Thank you for the question. We suggest testing the Lid Switch. If the switch is defective it may think the lid is open and not safe to start the drain and spin cycle. You can test the switch with a Multimeter. You will need to replace if there is no continuity. We hope this helps!

Hello Michael, Thank you for your inquiry. The filter screens in the water inlet valve or fill hoses may be damaged and allowing sediment in the lines to be coming through to your washer tub. Sediment in the lines can be broken loose any item the water supply is turned off and then back on again, and air forced through the lines also contributes to the problem. Try pulling the washer out until you can get to the water hose connections at the back. Turn the water supply to the washer off and unscrew the fill hoses, check the screen filters inside the hoses (if you haven't checked those ones already) for any visible damage. Check the water inlet valve filters as well inside the solenoids. The issue may also be with the fill hoses themselves and may need replacing. We hope this helps and if you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!