GTW490ACJ5WW General Electric Washer - Instructions
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- Customer:
- Mike from NAPLES, FL
- Parts Used:
- WH23X28418
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set
Washer ran fine but woudl not drain water - low humming noise
Drain all the water out of the tub with a shop vac
Remove rear drain hose and drained rest of water into a bucket
Remove small rear panel (bottom left hand corner) where the drain hose connects
Tipped washer up about 45 degrees to get underneath it - Supported it with a few paint cans
Remove internal drain hose/clamps from pump - w/ pliers
Remove belt cover (gray plastic) with socket - 3 bolts
Remove wire assembly plug from socket
Remove old drain pump with socket - 3 bolts
Install new drain pump - 3 bolts - plug wire assembly into socket
Reinstall belt cover - 3 bolts
Reinstall hose to drain pump (note panel will be inside washer)
Feed drain hose panel through hole and reinstall - 1 nut
Re attached drain hose to exterior drain plug
You are done !
Remove rear drain hose and drained rest of water into a bucket
Remove small rear panel (bottom left hand corner) where the drain hose connects
Tipped washer up about 45 degrees to get underneath it - Supported it with a few paint cans
Remove internal drain hose/clamps from pump - w/ pliers
Remove belt cover (gray plastic) with socket - 3 bolts
Remove wire assembly plug from socket
Remove old drain pump with socket - 3 bolts
Install new drain pump - 3 bolts - plug wire assembly into socket
Reinstall belt cover - 3 bolts
Reinstall hose to drain pump (note panel will be inside washer)
Feed drain hose panel through hole and reinstall - 1 nut
Re attached drain hose to exterior drain plug
You are done !
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- Customer:
- Micheal from South Bend, IN
- Parts Used:
- WH23X28418
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
Would not drain the water from the tub.
Very simple to repair. Be sure to drain the tub outside or into the sump pump then lay the washer on its side. The pump is right there on the bottom of the basket with 3 bolts. You will also need to remove the belt cover to get to the plug. So simple and saves you hundreds off repair man prices.
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- Customer:
- George from CLARKSVILLE, TN
- Parts Used:
- WH13X26535
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Cold water dripping inside of washer from inlet valve
Turn off hot and cold water supply valves feeding washer.
Disconnect both water hoses from washing machine.
Remove two screws (one on each side) from upper silver colored metal plate on back of washer to allow access to (blue) water inlet valve.
Slightly lift the bottom portion of metal plate and slide to release hooks for easy removal.
Pull back and tilt forward plastic control panel to get it out of your way.
Disconnect two electrical connections (one on each side) of water inlet valve. One of these came off easily but the other one was stubborn and I had to force it off with a screw driver. If there is an easier way I don't know what it is.
Remove two screws from water inlet valve. (one on each side)
Gently pull up on stainless steel water temperature sensor located in the middle of the water inlet control valve. It has a black wire connected to it so be careful.
Once you have disconnect the sensor you can remove the water inlet valve.
If you look closely you will see a small blue O-ring in the hole where you removed the water temp sensor from the water inlet valve.
The new valve DOES NOT come with a replacement O-ring so you
will have to re-use the old one. I used a small jeweler's screwdriver to get the old out of the hole.
Don't forget to install the O-ring or your washer WILL leak!
Put everything back together in reverse order.
Check hose connections for leaks.
Hope this helps somebody. Wish I had known about the O-ring. It would have saved me a headache.
Disconnect both water hoses from washing machine.
Remove two screws (one on each side) from upper silver colored metal plate on back of washer to allow access to (blue) water inlet valve.
Slightly lift the bottom portion of metal plate and slide to release hooks for easy removal.
Pull back and tilt forward plastic control panel to get it out of your way.
Disconnect two electrical connections (one on each side) of water inlet valve. One of these came off easily but the other one was stubborn and I had to force it off with a screw driver. If there is an easier way I don't know what it is.
Remove two screws from water inlet valve. (one on each side)
Gently pull up on stainless steel water temperature sensor located in the middle of the water inlet control valve. It has a black wire connected to it so be careful.
Once you have disconnect the sensor you can remove the water inlet valve.
If you look closely you will see a small blue O-ring in the hole where you removed the water temp sensor from the water inlet valve.
The new valve DOES NOT come with a replacement O-ring so you
will have to re-use the old one. I used a small jeweler's screwdriver to get the old out of the hole.
Don't forget to install the O-ring or your washer WILL leak!
Put everything back together in reverse order.
Check hose connections for leaks.
Hope this helps somebody. Wish I had known about the O-ring. It would have saved me a headache.
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- Customer:
- Wiley from Wilson, NC
- Parts Used:
- WH08X32697, WH01X24381, WH02X24399
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Wife pull up door when it was in lock mode
Lift up door removed lid lock with screwdriver installed new part
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- Customer:
- Susan from OXFORD, FL
- Parts Used:
- WH08X32697
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
Washer wouldn't fill, wash, spin
Use putty knife to unlock top panel from base. Remove 2 bolts from back of washer holding control section. Don't take completely off. 2 bolts needs to be removed to unsecure top from base. Lastly 2 screws hold lid in place. Remove lid. Slide top panel to left just to access lid lock. Unplug sensor. 1 screw and tabs hold lock in place. Watch position coming out so you don't get confused putting new lock in. Squeeze tabs, replace screw. plug in sensor. Reverse procedure to put top section back together.
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- Customer:
- Timmothy from EAGLEVILLE, PA
- Parts Used:
- WH08X32697
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Pliers, Screw drivers, Wrench (Adjustable)
The lid switch which signals that the washer door is closed malfunctioned. Even with the lid closed the washer would not spin because the washer was detecting the lid as open because of the faulty switch
The replacement part looked absolutely nothing like the defective part. The old part was easily accessible and was easily unplugged from the wiring harness. I assume when the new part came, I would just plug it into the wiring harness, snap some of the trim pieces in place and be done. 5 minutes. But no. The replacement part was completely different and came with its own wiring harness and length
of wire which had to be installed. The installation of the wiring harness was extremely complicated which involved popping off the control panel of the washer, prying up the top and disconnecting some other pieces to complete the install. There should have been a clear warning on the replacement part, that it was completely different and likely too difficult for a non-professional repair man.
of wire which had to be installed. The installation of the wiring harness was extremely complicated which involved popping off the control panel of the washer, prying up the top and disconnecting some other pieces to complete the install. There should have been a clear warning on the replacement part, that it was completely different and likely too difficult for a non-professional repair man.
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- Customer:
- Marvin from SHOSHONE, ID
- Parts Used:
- WH03X30517, WH05X24185
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
Washer not spinning
Tilt washer back.
Remove belt gaurd.
Remove belt.
Remove pulley.
Remove clutch and shifter.
Install in reverse order
Remove belt gaurd.
Remove belt.
Remove pulley.
Remove clutch and shifter.
Install in reverse order
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- Customer:
- Martin from CICERO, IN
- Parts Used:
- WH08X32697, WH01X24381
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
Both the bezel and lock release's tabs broke.
Unplug the connector to the old lock release. Plug the connector into the new lock release. Snap in the tabs that hold it into place. Then the bezel just snaps in and you're good to go!
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- Customer:
- Angeles from APEX, NC
- Parts Used:
- WH23X28418
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Socket set
At the end of the wash cycle, the clothes were still wet
I unplugged the machine from the power source and removed the drain hose from the back and allowed any remaining water to drain out of the machine. I then tipped the machine back so that I could work underneath it and secured it in that position. I removed the old drain pump assembly by first disconnecting it from the outflow hose, then removing the three bolts which held the motor housing cover on and disconnecting it from the power source. This part was the the most difficult and time-consuming as the wires are plugged in very tightly but once those were separated, it was just a matter of unscrewing the drain pump assembly from where it was anchored to the underside of the washing machine. I simply reversed those steps to install the new one and it was in place within 10 minutes. Set the washing machine down in the correct position, reconnected the drain hose, and plug the machine in. I did reset the fault codes by using the manual found taped to the underside of the machine, but this was very simple to do and only took a few minutes. I’m not sure if it was necessary to do that step at the machine works perfectly now. I am a woman and found this repair very easy to do.
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- Customer:
- Elijah from Chesterton, IN
- Parts Used:
- WH13X26535
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Socket set
Water Drip from Top of Washer
We had a steady drip of water coming from the top of the washer. I felt around to find that it was coming from the blue plastic piece from which the water comes when the washer is filling, which is the water inlet valve assembly. There was no water leaking from the hoses, and so I figured that the problem must be the water inlet valve. It was a very easy replacement:
1. Unplug the washer from the electrical outlet.
2. Turn off the water supply to the washer.
3. Disconnect the hoses directly at the back of the washer, remembering which one was on which side. You can also attach them to the new water inlet valve assembly at this time, as it can be installed with the hoses on.
4. Remove the two vertical screws at the back of the washer. They are on the far sides. Use a quarter inch bit to remove them. Keep them nearby.
5. You can now gently remove the control panel top by pulling up and toward the back of the machine. Be gentle so that you do not pull up any wires or dislodge any hoses!
6. You will see two electrical plugs attached to the inlet valves. Gently unplug them. One of them has a plastic tab holding it on, so pull that up carefully as you slide it off.
7. There is a small circular plug in the center of the blue inlet valve assembly. Gently remove it by prying it up from the metal circle. There is also a small rubber o-ring that should still be attached to that plug, but it might have come loose and still be in the water inlet valve contraption, so pull it out with something and stick it back on the plug with the circle metal piece.
8. Remove two small screws that are near each other that hold the blue inlet valve assembly in place. There is also a metal bracket holding it there that will come loose once these screws are removed.
9. You can now remove the entire blue plastic piece by rotating it and pulling through the hole.
10. Put the new water inlet valve in, and plug everything in the way it was, securely fastening screws and hoses. Be sure that no other hoses or wires came loose from the control panel.
11. Plug the washer back into the power, turn the water back on, and that should be it!
1. Unplug the washer from the electrical outlet.
2. Turn off the water supply to the washer.
3. Disconnect the hoses directly at the back of the washer, remembering which one was on which side. You can also attach them to the new water inlet valve assembly at this time, as it can be installed with the hoses on.
4. Remove the two vertical screws at the back of the washer. They are on the far sides. Use a quarter inch bit to remove them. Keep them nearby.
5. You can now gently remove the control panel top by pulling up and toward the back of the machine. Be gentle so that you do not pull up any wires or dislodge any hoses!
6. You will see two electrical plugs attached to the inlet valves. Gently unplug them. One of them has a plastic tab holding it on, so pull that up carefully as you slide it off.
7. There is a small circular plug in the center of the blue inlet valve assembly. Gently remove it by prying it up from the metal circle. There is also a small rubber o-ring that should still be attached to that plug, but it might have come loose and still be in the water inlet valve contraption, so pull it out with something and stick it back on the plug with the circle metal piece.
8. Remove two small screws that are near each other that hold the blue inlet valve assembly in place. There is also a metal bracket holding it there that will come loose once these screws are removed.
9. You can now remove the entire blue plastic piece by rotating it and pulling through the hole.
10. Put the new water inlet valve in, and plug everything in the way it was, securely fastening screws and hoses. Be sure that no other hoses or wires came loose from the control panel.
11. Plug the washer back into the power, turn the water back on, and that should be it!
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- Customer:
- william from MARIETTA, GA
- Parts Used:
- WH03X32158
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set, Wrench (Adjustable)
Washer not spining
Put washer on it side. Removed shield belt and pulley from motor.
Unplugged and unsnapped speed sensor and replaced with new one . Washer spinning like it should. Problem solved
Unplugged and unsnapped speed sensor and replaced with new one . Washer spinning like it should. Problem solved
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- Customer:
- john from EAST LIBERTY, OH
- Parts Used:
- WH23X28418
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers, Socket set
Would not pump water out.water filled and lid would lock, when put on drain and spin cycle, would just get a low humming sound.
Dipped water out as much as possible,tited washer at a 45 degree angle and propped it up. Took the 3 bolts out holding the pump assembly and the 3 bolts holding the belt guard.Unplug wire connecter,pull out assembly and than pull drain hose off of assembly. Reinstall the same as you take apart. Was a easy fix, and worked as it should.
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- Customer:
- Rita from DANVILLE, KY
- Parts Used:
- WH13X26535
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers
Washer was leaking water into the tub without it being turned on.
Following directions from a Youtube video.
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- Customer:
- ronnie from BALTIMORE, MD
- Parts Used:
- WH08X32697, WH02X24399
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Socket set
washer would not complete full wash cycle without shutting off
part select help
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- Customer:
- Daniel from MILFORD, PA
- Parts Used:
- WH13X26535
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Colde Water would not shutoff
Replacement was extremely easy:
1. Shutoff Water Valves
2. Removed hoses from Washer
3. Removed two screws to get control unit off.
4. Removed wires to valve assembly.
5. Removed Screw holding assembly in place.
6. Removed temp sensor from assembly.
7. Unit came right out and reversed the process for replacement Unit.
8. Very easy...
1. Shutoff Water Valves
2. Removed hoses from Washer
3. Removed two screws to get control unit off.
4. Removed wires to valve assembly.
5. Removed Screw holding assembly in place.
6. Removed temp sensor from assembly.
7. Unit came right out and reversed the process for replacement Unit.
8. Very easy...
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