This washer drain hose connector assembly links the internal drain hose to the external drain line, allowing water to flow smoothly from the pump to the home’s drainage system. Made from durable plast...
This washer drain pump retractor helps control the shifting mechanism within top-load washing machines, managing the transition between washing, draining, and spinning to keep cycles running smoothly....
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3 questions answered by our experts.
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Tim
January 27, 2025
My washing machine is not aggitating or spinning
For model number FFTW4120SW
Hi Tim,
Thank you for your question. If the washer will not agitate or spin, we recommend checking the lid lick assembly for continuity with a multimeter on the Rx1 setting to see if it is operating normally. Before removing and checking this part, unplug the washer from the electrical outlet. You should receive a reading of zero. If you get any other reading, you will need a replacement lid lock assembly. We hope this helps!
The fabric softener dispenser is not draining properly and fills with water even when not using that setting.
For model number FFTW4120SW
Hi Gina, thank you for reaching out. Ensure that the washer is properly levelled. If it is fine, we would suggest checking the fabric softener dispenser, part number FIX12712361. You may need to replace it to fix the issue. We hope this solves your problem!
Hello Allen, thank you for contacting us. We would recommend cleaning the drain hose. If your washer is still not draining, then you may need to check the drain pump, part number FIX12176487, to solve the problem. We hope this helps.
Unscrewed the top of the washer after disconnecting the hoses. Tipped the matching on its back. Places a 2x4 underneath the tub to release the tension on the rods, then just popped the old one out and put the new one in. Tipped the machine back up and reconnected everything.
