This washer drain hose connector assembly links the internal drain hose to the external drain line, allowing water to flow smoothly from the pump to the home’s drainage system. Made from durable plast...
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5 questions answered by our experts.
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Frank
June 27, 2023
When in spin cycle it sounds like a jet about to take off
For model number FFTW4120SW1
Hi Frank, thank you for reaching out. We have concluded that the issue is with the clutch assembly, part number FIX12585163, which is most likely worn out and may need to be replaced. Please submit a new question if you have any follow-ups!
How do I remove the outer cover to access the clutch drive and replace it. There is no hinged top.
For model number FFTW4120SW1
Hello Ned, thank you for the question. According to our research, we are providing you with instructions that will help you replace the clutch:
1- Remove the top panel of the washer by unlocking the locks using a putty knife.
2- After removing the top panel, remove the agitator.
3- Remove the tub cover.
4- Remove the basket and tub.
5- Put the washer on its back.
6- Remove the screws securing the clutch plate.
7- Replace it with the new one.
We hope this helps!
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Deanna
October 31, 2022
A few days ago and again today, water leaked from what appears to be the right side of our washer (when we moved the washer, the water was mostly on the right side. We’ve removed the outer walls and looked and felt for a leaky spot inside, but have not found a leak. Is this machine known for a particular leak? Maybe an internal inlet hose?
For model number FFTW4120SW1
Hello Deanna, thank you for your question. We have researched your model and found that the issue is probably with the Drain Hose, part number FIX12585159. If that does not take care of the issue, then the problem is most likely to be related to the Pump, part number FIX12176487. If you require assistance to place an order, please contact customer service. We hope that helps!
Does the the cover and lid need to be removed to replace the clutch.
For model number FFTW4120SW1
Hello Marc, thank you for the question. According to our research, we are providing you with instructions that will help you replace the clutch.
1- Remove the top panel of the washer by unlocking the locks using a putty knife.
2- After removing the top panel, remove the agitator.
3- Remove the tub cover.
4- Remove the basket and tub.
5- Put the washer on its back.
6- Remove the screws securing the clutch plate.
7- Replace it with the new one.
We hope this helps!
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Thank you for voting!
David
March 14, 2024
How do I remove the agitator
For model number FFTW4120SW1
Hi David, Thank you for choosing us for the repair. This models agitator just pulls up and off the shaft. You may need to use a rope or belt to slip under the agitator to help pull up and off. We hope this helps!
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Ask our experts a question on this part and we'll respond as soon as we can.
Unscrewed the top of the washer after disconnecting the hoses. Tipped the matching on its back. Places a 2x4 underneath the tub to release the tension on the rods, then just popped the old one out and put the new one in. Tipped the machine back up and reconnected everything.