JK1000SF5SS General Electric Wall Oven

removed two phillips screws. Unplugged electrical connections replaced unit from PartSelect. They sent holder cover and new bulb (surprise). Great store with great directions.

It took a while to remove approx 30 screws to get to the blower. So my oven was sitting, torn apart while I waited on the new blower fan that I had ordered. It arrived shortly, about 5 days. When I opened the box I saw that PARTSELECT had sent me a drain pump instead of the blower fan that I had ordered. Since an oven does not require a d ... Read more rain pump and it wouldn't work to replace my broken blower fan I had to return it. I was told that I needed to send the part back in order to get a refund. After I sent their drain pump back at a cost of $13 they emailed me and said I didn't need to send the drain pump back. And they refunded me minus shipping So I had to pay shipping both ways for a part that was wrong. And I ordered it from someone else. I put the new blower fan that I had bought from another company in and replaced the 30 screws. And the oven has been working fine ever since. Thank you PARTSELECT for allowing me to tell people how you operate. They have a money back guarantee, but they don't give you back ALL your money. Thanks Again.

I had to call for a appointment for repair with GE Appliance because I thought then it . .was something electrical. The technician came out & checked everything out, turned out it was not electrical, The technician went out to his truck got a light bulb from his truck, put it in & it worked. It cost me $121.00 for trip charge from GE appl ... Read more iance for a light bulb that worked, your light bulbs were defective twice. Very disappointed with your products, cost me alot of money for a good light bulb thru GE appliance