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Jimmy
June 15, 2024
Problem: Ice (cubes or crushed) will not dispense from door. Water dispenser functions properly.
It appears that the solenoid assembly is not functioning. Moter and auger spin freely with no ice. With ice, moter and auger start, but quickly seize.
My Diagnosis: I think the problem is either a micro switch or the solenoid assembly itself.
Questions: Does my diagnosis make sense? And which micro switch, if any, controls the solenoid?
For model number ED5VHEXVB00
Hi Jimmy, thank you for the question. Yes, the issue could be with these parts. The micro switch, part number FIX11738948, controls dispensing of ice or water when you press the dispenser lever. Before replacing the micro switch, we would suggest checking the ice dispenser solenoid, part number, FIX11738908. It shifts the ice container deflector to dispense crushed ice or cubed ice. You may need to replace it to fix the issue. We hope this solves your problem!
I searched the model number for my Whirlpool refrigerator on the internet and partselect.com came up so I clicked on it. The site asked for my model number which I typed in and there it was...a picture of my refrigerator in full detail and very well diagramed and labeled. I found the number of the parts I needed, added them to my cart a
... Read morend paid. In a few days (2 I think which is an awsome delivery time) the parts were iin my front door step, very well packaged and in imaculate condition. I took them out of the box and installed them in less than 15 minutes. A parts internet order and repair has NEVER gone as quick and easy as this did. Thankyou Partselect for an awsome job and awsome website and even more awsome delivery time. Very happy and impressed with your service. Keep up the outstanding work!!!!!!
Thanks to the pictorial diagram, I was able to order correct parts. It was just a matter of removal of broken parts and replacing them. Ice maker now working and air is no longer getting into freezer which was freezing up ice maker. Thanks for timely delivery, now I am able to use ice dispenser, which I haven't used for long time. Tha
... Read morenks
