KRFC704FSS02 Whirlpool Refrigerator

Purchased new motor from Partselect.com. When it arrived it came with a new rubber washer that fitted on top of new motor that was not on old motor, that how water got into old motor. However, the instruction sheet did not give info on how to access the proper way to the motor that is the door. Not wanting to damage the freezer door assy. ... Read more called in a tech who made it look easy, but even he had a little problem locating access panel that was directly under the motor in the freezer side of the door. After that it was a piece of cake.

Unplugged and empty refrigerator, completely defrosted refrigerator using a hair dryer to speed up the defrosting, put a lot of towels on the floor to soak up the water when the ice melts. Removed all refrigerator racks and drawers, then remove the white plastic and styrofoam condenser cover. You will then see the thermistor, cut the two ... Read more small wires connecting the thermistor to the harness leave yourself as mush wire as possible. Splice in the new thermistor and put the refrigerator back together.

Removing the old unit was difficult. The light was clearly designed for installation not for ease of repair. Since I was concerned about marring the surface of the refrigerator I used a paint scraper to get under the lip of the light and another smaller paint scraper to lift the unit away from the body of the refrigerator. It does not ... Read more just "pop off". I eventually did get it free without any damage to the wall of the refrigerator. The repair was then very easy. There was a connector that was easy to separate allowing for the removal of the old unit without cutting any wires. The new unit had a mating connector, which easily connected to the old connector in the refrigerator. After some pushing I was able to install the new unit into the hole in the refrigerator. It does not exactly "snap in".