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Kathleen
May 1, 2022
Freezer and refrig not staying cool. What would be causing this?
For model number RH30H9500SR
Hello Kathleen, Thank you for your inquiry. We have researched the model number you have provided and it could be an issue with one of the temperature sensors in the fridge or freezer section, the evaporator fan motor, the condenser fan motor or the overload protector. You can test the parts with a multimeter. If you are unfamiliar with how a multimeter functions, we have videos available to assist you. We hope this helps and if you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
