RF267AAWP/XAA Samsung Refrigerator - Instructions

The installation video notes that the door mullion spring has a bent end, and that the bent end of the spring is to be inserted into the LOWER hinge. However, on my refrigerator door, the bent end of the door mullion spring must be inserted into the UPPER hinge in order for the door to function properly. (Also noted that in your video the installer manually closed the door mullion rather than just closing the refrigerator door, another indication that the installation of the spring was incorrect.) After watching the video several times to confirm I was installing the door mullion spring according to the video instructions, I tried inserting the bent end of the door mullion spring into the upper hinge, which proved to be the correct installation of the door mull spring. What should have been a 5 minute repair turned into an ½ hour repair.

Went to You Tube and saw video on how to replace broken mullion spring. Ordered part online (more than one in case one broke -very cheap <$3.00 per part). Watched video twice and was able to follow instructions and insert spring correctly. Not difficult if you pay attention to details on how the spring must fit and which end goes where. The door works perfectly!

There is a pretty good video about this on youtube, but complications arose nonetheless. The replacement spring supplied by Partselect is a bit different from the original in two ways. First, it is made of heavier-gauge wire; this is a good thing for durability, but it makes installation tougher. Second, the ends of the spring, which are bent at right angles to the spring axis in order to fit into the plastic sleeves that hold the spring ends, are far too long. Once I figured this out, i snipped the ends down by a quarter inch or so, and they fit into the sleeves just fine after a certain amount of persuasion from needle-nose pliers. All things considered, it was a bit harder than it should have been, but the door works now, so all is well.

Took shelving out of freezer removed panel. Took second panel
out and removed motor. Whole repair took 45 minutes. Works perfect

Show how to fix it on YouTube so that helped a lot. I ordered a new spring gave all the correct information and the spring was too big that showed up
lol so had to go to Plan B an modified the broken spring lol works great now

Used a pair of needle nose pliers and replaced the spring.

This company has everything!! One simple spring was all I needed. Fast shipping and product was exactly what they said I needed. Took me less than a minute to fix!! I’ll definitely shop here again!!

I performed the repair to my own refrigerator, after watching multiple YouTube videos. I installed a secondary heater for the defrost coils and replaced the defrost sensor. The defrost sensor was actually bad. Today, 1/27/2024 I rechecked the fix from last week. All seems to be good so far.

If I get any build up of any ice on the bottom tray of the recessed panel where the drain port is located. I suspect I will also need a new Defrost Heater as well. For now the refrigerator is operating as expected. There is a small amount of ice build up as of today.

Also, I had recently replaced the drain tubes, added a longer heater element part to fit the drain hole, and cleaned the fins in the back of the refrigerator. Thank you.

A couple of blogs said the freezer defrost sensor should be replaced, so I ordered one. Did not fix it. I did, however find a service manual online and one of the blog sites and it showed me how to remove the inside duct work. I discovered the fan the recirculates the air across the evaporator coil was not working. Ordered a new fan motor and installed it, fridge works perfectly now.

YouTube the video on how to replace the ice maker. Unplugged the fridge, one screw was removed to open a small cover panel to access where the ice maker was plugged in, unplugged the ice maker, pushed a small locking clip and pulled the old ice maker off the keyhole slots holding it in place removing it from the fridge. Did the steps in reverse and reinstalled the new one. Plugged the fridge back in and reset the fridge by holding the energy saver and alarm button on the front door simultaneously for 8-10 seconds until it beeped. Took a few seconds and the fridge reset

Used pliers to put new spring in place;
Time took about 3seconds and I’m a female. Video provided very helpful.

Placed one end of the new spring in left hole and used the needle nose pliers to insert the other end of the spring in the right hole.

Placed lower spring leg in hole first. Manipulated upper spring leg into upper hole with needle nose pliers.

Spent a dollar 1.97 on the spring.7.00 on shipping and fixed it in less than 5 minutes.Fantastic

Held spring with needle nose pliers and slipped into place