GR-X23GHSJM (ASTCNA1) LG Refrigerator - Instructions

Shut off water supply. Disconnect main supply line. Remove rear lower panel on back of refrigerator. Remove all tubing clamps on back. Disconnect leaking tubing from water supply valve. Remove water filter and unscrew/remove water filter housing. Replace tubing - connect to water filter housing then to water supply valve. Reconnect filter housing and filter. Reinstall lower panel, then main water supply line, then all tubing clamps. Turn water back on and check for leaks after discarding several glasses of water to fill filter. Job complete!

Before you begin, I'd recommend unplugging the refrigerator. You have to slip the putty knife in around the edge of the dispenser panel and carefully release the tabs all the way around and the entire panel pulls straight out. There are three wiring harnesses to unplug. You'll have to remove several screws and release the tabs around the electronic panel and remove it from the main panel. It's a good idea to take note or even pictures of how the ice and water actuators are positioned on the panel, so you get them situated properly on the new panel. If the ice actuator is not fit correctly on a knob that sticks up it may dispense ice all the time (happened to me). After you transfer the actuators to the new panel and the ice and water dispensing levers, you can re-attach the electronic panel on the left side. make sure all of the wiring harnesses are plugged in and the wires situated out of the way, then re-install the panel by pushing it straight back in. Plug the refrigerator in and test it out.

The heavy work is moving the fridge, then take off the lower plans. Use a bowel or cup for screws and the water line connector spacers so you don't loos them.
undo connections holding water line, including the bottom brakes for the solenoid. Reuse the spring around the lower waterline to prevent external wear on the line.

NOTE: remove the waterline connector spacers and save!
NOTE: you must compress (not pull) the connect to then pull the waterline out of the connectors.
NOTE: You must also remove the water filter and housing inside the fridge but this is easy.
MOTE: Test the line for leaks by turning on the water and then using the door water. The filter will need to refill so it may take a minute before water comes up. This line only have pressure when the door water is used or the ice maker needs to make ice.


After replacing the line, test the line for leaks by using the door water so the solenoid fills the lines

An easy way to get a refrigerator out from the wall is to use a tow strap or 1/2 to 3/4 in. rope. Throw a loop behind refer while keeping both ends in your hands. Let it settle down to the lower half of unit and pull using both hands. Comes right out.
Remove lower panel. Unscrew water valve from cabinet. Remove all tube holders Lay some rags down to catch a little water drainage.
Turn off water supply valve at wall. Unplug Power. Remove filter and filter holder. (one screw).
remove tube from valve by removing plastic C clip. Push plastic ring towards the valve and pull out tube at same time.
With the tube free, remove filter, then mount screw to remove the inside filter holder. When it is out, pull the tube doing the same process as the lower end. Pull tube out and replace with new one putting everything back in reverse order.
Before placing tube holders back on, turn on water to check for leaks.
After turning water back on and plugging in power, push refer back into place.
While I was there, I also replaced the hose from the wall to the refer.

Replaced old hose and installed the new one. Was very simple with the instructions in your email..... step by step, could not of been any similar.... you guys rock

The repair was an easy replacement. The problem was the LG part was no longer available from LG or any of the other places I tried. The PartSelect customer service representative was a true professional and did an outstanding job of helping find the correct part (LG's diagram was unreadable) and cross-referenced it to find the the part that PartSelect actually had in stock. I had the part in four day. The best customer service I have had in years. I lost his name but the order was 13449146. He deserves a raise!

Removed ice dispenser and display with small screwdriver from front of the fridge. Pried out the whole piece slowly. This exposed the motor that activates the chute. Plugged in the new motor before any removal to verify the motor was the problem. When it worked, removed old and installed new. 3 screws. Piece of cake.

I was surprised this part was even available. It’s a six-year-old LG refrigerator with a broken shelf. The attendant was fantastic. Gave me the part number immediately and I received it in three days and it cost $100. The hardest part of the install was cleaning out the refrigerator

I came across this website while looking for the part I needed. I was just browsing to see if I could find another shelf. I typed in the model # and went through the drop down list. There it was, the replacement shelf! It was too good to be true, I thought. It was in stock, too! The product description said it fits my model number. I wanted to double check the measurements. The site didn't have the measurements of the shelf, but it said it would fit my refrigerator. I ordered it, hoping for the best. I received emailed updates of the timing of the delivery. I received it on time. It was packaged so well with bubble wrap. It came in perfect condition. I opened my refrigerator, slid the shelf in and boom! It fit perfectly and my refrigerator is back to normal! I am very happy with this website and I would highly recommend them. I will definitely order from them again!

I just popped out the broken bin and slid the new one into the slots on the door.

The fix was easy. I appreciate the expert advice on which part to purchase, as that was difficult to figure out. I received a prompt response to my question and the replacement part came quickly.

I ordered the needed parts, the correct ones I thought, but when they arrived, I realized they were the wrong parts shipped to me. The reason the wrong parts were shipped to me was because PartsSelect failed to advise me there were none of the parts I needed available so they shipped the left hand basket assembly, door, versus the desired right hand basket assembly, door. I then had to return the wrong parts shipped to me, at my cost of ~$25, and await a refund for the wrong parts originally shipped to me. That's how I did the repair.

Slid the replacement shelves into place.

I replaced the whole self-contained unit. I removed the old ice bin simply by lifting it out of the door and replacing it with a new one directly under the ice maker. It was a simple fix; no tools or service tech were required.

Removed the damaged tube and replaced the it with a new one.

Gave model number on website, found picture of icemaker section. Ordered part that came in 3 days and switched old for new