GR-J318LSJM LG Refrigerator

Before you begin, I'd recommend unplugging the refrigerator. You have to slip the putty knife in around the edge of the dispenser panel and carefully release the tabs all the way around and the entire panel pulls straight out. There are three wiring harnesses to unplug. You'll have to remove several screws and release the tabs around the ... Read more electronic panel and remove it from the main panel. It's a good idea to take note or even pictures of how the ice and water actuators are positioned on the panel, so you get them situated properly on the new panel. If the ice actuator is not fit correctly on a knob that sticks up it may dispense ice all the time (happened to me). After you transfer the actuators to the new panel and the ice and water dispensing levers, you can re-attach the electronic panel on the left side. make sure all of the wiring harnesses are plugged in and the wires situated out of the way, then re-install the panel by pushing it straight back in. Plug the refrigerator in and test it out.

I ordered the needed parts, the correct ones I thought, but when they arrived, I realized they were the wrong parts shipped to me. The reason the wrong parts were shipped to me was because PartsSelect failed to advise me there were none of the parts I needed available so they shipped the left hand basket assembly, door, versus the desire ... Read more d right hand basket assembly, door. I then had to return the wrong parts shipped to me, at my cost of ~$25, and await a refund for the wrong parts originally shipped to me. That's how I did the repair.

The repair was an easy replacement. The problem was the LG part was no longer available from LG or any of the other places I tried. The PartSelect customer service representative was a true professional and did an outstanding job of helping find the correct part (LG's diagram was unreadable) and cross-referenced it to find the the part th ... Read more at PartSelect actually had in stock. I had the part in four day. The best customer service I have had in years. I lost his name but the order was 13449146. He deserves a raise!