Your refrigerator air filter should be replaced at least every 6 months to ensure its working as it should. This part is responsible for reducing common food odors and bacteria in the air, improving u...
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This authentic OEM part is a mounting screw for the door handle on your refrigerator. If the door handle is loose or you are having issues opening or closing the door, a new mounting screw may solve t...
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3 questions answered by our experts.
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Christina
May 3, 2022
The freezer is cooling great however the cold air for the refrigerator stopped working. It’s not the fan done tested that
For model number KRFC704FBS00
Hi Christina,
Thank you for your question. If your refrigerator is too warm and you have already checked the evaporator fan motor, you will need to check the thermistor. We have included a link that you may reference on how to check this part. If you need to place an order for it. customer service is open 7 days a week and anyone will be happy to assist you. Please feel free to give us a call. We look forward to hearing from you!
My frig don't stay cool but the freezer works fine what is the problem?
For model number KRFC704FBS00
Hi Roger, thank you for your question. The issue could be with a faulty thermistor, part number PS2580944, or the air filter, part number PS2580853. Thank you for the great question.
Where is the thermistor located on KRFC704FBS00? How do I replace it myself?
For model number KRFC704FBS00
Hi Roger, thank you for reaching out. The Thermistor is located on the back panel in the freezer section. There will be a small plastic cover you can remove by releasing the clip in the side slot of the small cover with the screw driver. This will expose the Thermistor. You can unclip the Thermistor from the back of the cover. It may look different from the new part as it has been updated by the manufacture. You will need to cut the wires from the old Thermistor and splice the the wires with the wire stripper and connect with the wires from the appliance to the new Thermistor. Make sure you do not cut them too short. Once you have the wires connected you can reverse the steps to reinstall the cover for the sensor. We hope this helps!
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Purchased new motor from Partselect.com. When it arrived it came with a new rubber washer that fitted on top of new motor that was not on old motor, that how water got into old motor. However, the instruction sheet did not give info on how to access the proper way to the motor that is the door. Not wanting to damage the freezer door assy.
... Read more called in a tech who made it look easy, but even he had a little problem locating access panel that was directly under the motor in the freezer side of the door. After that it was a piece of cake.
Removing the old unit was difficult. The light was clearly designed for installation not for ease of repair. Since I was concerned about marring the surface of the refrigerator I used a paint scraper to get under the lip of the light and another smaller paint scraper to lift the unit away from the body of the refrigerator. It does not
... Read morejust "pop off". I eventually did get it free without any damage to the wall of the refrigerator. The repair was then very easy. There was a connector that was easy to separate allowing for the removal of the old unit without cutting any wires. The new unit had a mating connector, which easily connected to the old connector in the refrigerator. After some pushing I was able to install the new unit into the hole in the refrigerator. It does not exactly "snap in".
researched on line and found the wiring was in series and I the suggestion was to replace the first light in the series that was in the freezer. Ordered the replacement light board and took out the existing light and pooped in the new one. Lights now all work! 15 minutes at tops.
