36360242000 Kenmore Refrigerator

Removed the back cover of freezer to acess the coil. Turned the timer to defrost and checked the voltage across the heater. Didn't have any. Stayed on the common side of heater and measured on both sides of thermostat and one side didn't have any voltage. Shorted the thermostat wires together and heater started working.

I took out the vegetable bins and slid in the part. Replaced vegetable bins. Works perfect. I was told locally that GE doesn't make the part any more and that I wouldn't be able to find one. First place I looked on the net was you and found it with no trouble at all. really thrilled to get it. Thanks

Replacing the new part wasn't hard, just very time consuming and frustrating. I had to remove two-thirds of the shelving of refrigerator as broken drawer slide was on the bottom and I had to have room to remove old and replace new. Of course, then I had to CLEAN all the drawers and shelving before replacing them and then, because they w ... Read more ere fresh and clean, I had to remove the other third of shelving and wash and replace it. So, it was an hour-long or more time. I love your business, and had no idea I could get so many parts for old applicance and replace them myself, and I am a 70-year-old woman! This was the 2nd time to use your site and I will return to it again when needed. Thanks for prompt and reliable service and a site that makes it easy for a neophyte like me to find the broken part ! Keep up the good work.