CTG21GADARWW Hotpoint Refrigerator - Instructions

Removed the back cover of freezer to acess the coil. Turned the timer to defrost and checked the voltage across the heater. Didn't have any. Stayed on the common side of heater and measured on both sides of thermostat and one side didn't have any voltage. Shorted the thermostat wires together and heater started working.

Removed screws (4 total) that hold everything together. Removed broken pieces; slipped two new side pieces in place, replaced the screws; put entire frame into place, glass shelf on top, drawers in place: Done!!

Very easy. Removed all the parts from the fridge. Removed the glass. Unscrewed the two screws holding the rails to the front and rear support. The front support that has the "fruit" and veggie" settings, you have to remove the plastic name cover off to expose the front screws. The install is the reverse of the removal. The only "tricky" part is remembering the configuration (left from right) and removing the vinyl edging that the glass rests on from the old left and right rails and placing it on the new rails. Good Luck to all! "Quality is not an act, it is a habit" - Aristotle

I took out the vegetable bins and slid in the part. Replaced vegetable bins. Works perfect. I was told locally that GE doesn't make the part any more and that I wouldn't be able to find one. First place I looked on the net was you and found it with no trouble at all. really thrilled to get it. Thanks

I first unscrewed the broken right rail from the back piece and replaced with the new rail. Did the same for the left piece side. Attaching to the front rail was challenging because I took a while to figure out how to remove the cover (where the pictures of the vegetables/fruits are). But if you just get a narrow flat-head screwdriver under there, it just pries off. Then you can get to the little screw that attaches the side rails to the front piece.

a simple matter of putting the new shelf back in place an reconnecting the shelving brackets. pretty self-explanatory.

First i removed everything from the bottom shelf, removed the glass, then removed the entire bracket assembly. Then removed the front metal strip to expose the front mounting screw, then removed the rear screw. Installed the new part and reversed the procedure.

Removed the 2 drawers and then the glass shelf.
Positioned the drawer slid and tightened to rear screw and the front screw.

Replaced the shelf and the 2 deawers.

What's the big deal? Any 78 year old woman can do it.

I removed the brackets with the metal strip attached, from the door. I took a screwdriver and pressed down on the parts holding the strip to the brackets . I attached the new strip to the brackets and then attached the whole thing to the door.
Really easy to do.

Replacing the new part wasn't hard, just very time consuming and frustrating. I had to remove two-thirds of the shelving of refrigerator as broken drawer slide was on the bottom and I had to have room to remove old and replace new. Of course, then I had to CLEAN all the drawers and shelving before replacing them and then, because they were fresh and clean, I had to remove the other third of shelving and wash and replace it. So, it was an hour-long or more time. I love your business, and had no idea I could get so many parts for old applicance and replace them myself, and I am a 70-year-old woman! This was the 2nd time to use your site and I will return to it again when needed. Thanks for prompt and reliable service and a site that makes it easy for a neophyte like me to find the broken part ! Keep up the good work.

we ordered new bar, cut to fit with instructions, and voila! easy!

I had to remove the glass shelve, the two drawers, and the middle rail. Once I did that, I slide the unit out together. I placed the unit on the floor and removed the one screw located on the far backside of the unit. I had to remove a slip cover (it had the kenmore logo and the writting on it) it was a snap on, so no problem. Glad it was not gluded on. After the old part was removed, I put the new part on. Put the two screws back on and snap the cover back on. Then I put the whole unit back in. This included the glassshelve and drawers. The process was pretty easy. Good luck with your change.

Took out both draws and glass shelf, removed the entire lower shelf housing. I snapped off the front rail aluminum face to expose the screw. Unscrewed both screws and removed the rail and then just reversed the procedure to put new rail on. It was the most cost effective way of doing it. All the pieces are there on the GE website as long as you know the model number. You will save a lot of money by doing it yourself.

I followed the directions on the site for the center slide replacement. I had actually called a local store and had him order the first part. It took several days and then I started searching online and found this site.Then I ordered the second part on line and to my surprise it arrived the next day. I was fortunate enough to have lived only about 70 miles from the distributer.Following the directions I found here is how I attempted the initial repair. With the vegetable bins out fo the bottom, I removed the plate covering the front frame by gently prying it off. Then I removed the two screws to losen the bar and lifted out the glass shelf. I didn't have much difficulty removing the frame since the front piece support for the slide rail that fit into the frame was already broken. I also had to loosen the screws on the back rail. I removed the entire frame and then replaced the side rail reinserting it into the end caps. I replaced the back screws and then the front ones .I replaced the glass shelf and then the cover cap for the shelf.
The only problem I encountered was that I couldn't seem to get the back screws really tight and I don't know why.

I didn’t do the repair because I ordered two grommets. When they arrived, one of the packages was empty! Instead of just sending me another one, they refunded the part so I still need one. By the way, I was not refunded half the shipping either which was more than the part itself.