MSE24DRAWH General Electric Refrigerator - Instructions

Symptom: Door did not close automatically. Also had found small chunks of black plastic on the floor. Refrigerator door was slightly lower than the freezer door.

One false start because I did not realize both of the door-closing cams had disintegrated and I had only ordered the cam without the hinge.

Purchased part 290199 Hinge Assembly. It came with matching door-closing cam. (Had not known so I also purchased the cam 297995 separately). Next time I will know to only purchase the Hinge Assembly.

Replacement procedure took about 20 minutes including removing and replacing door shelves and their contents. Two people involved.

1. Remove all door shelves with contents and other contents on door.

2. Remove the top Phillips head screw holding the decorative plastic on the top.

3. Remove the two top hinge screws on top of refrigerator using metric #8 socket wrench. Second person made sure door did not fall off.

4. Lift the door off the bottom hinge pin. Second person holds door on it’s side.

5. Take off the bottom refrigerator cover

6. Remove the bottom hinge assembly screws using metric #8 socket wrench.

7. Mount the replacement bottom hinge assembly and tighten the two screws.

8. On the door bottom, remove the outer screw and loosen the inner screw using metric #8 socket wrench.

9. Replace the door-closing cam (or what is left of it) with the cam in line with the door and cam bumps away from the door.

10. Place the door back on the hinge pin (one person holds while the other person maneuvers the door bottom).

11. Replace the top hinge and reinsert the screws on top of the refrigerator. Dress the door so that it does not press hard on the rubber door gaskets (or the door will fail to shut automatically). Tighten the screws.

12. Replace the decorative plastic over the top hinge.

13. Open the door and replace the bottom refrigerator cover.

14. Replace the door shelves and all contents.

15 Close the door.

I went on line to find the part. Luckily I found PartSelect.com. All I had to do was enter the model number into the search box and scroll through the list of parts.
I ordered the part over the weekend and recieved it on Tuesday!
All I had to do was remove 4 screws from the original Ice Bucket and attach the new one.
Perfect fit in under 15 minutes!
Awesome place to do business with! I hope I never have to do another repair, but if I do I will go to PartSelect first!

I found a little piece of the door closing cam broke off. While inspecting the door I found the bottom section of the seal cracked.

Parts were received within 3 days. Door cam was simple to replace. Door seal was a little tricky but tips on packaging helped me prepare the seal by heating in hot water. Everything went together and my 17 yr old fridge works great again.

Removed the ice bin and maker, then removed cover from the rear that covered the solenoid that controls the dispensing mechanism. Replace solenoid. The tricky part here is that there is a styrofoam cover around the solenoid pin that needs to be superglued into place and oriented properly during replacement. All electrical feeds snap out neatly and are easily replaced. Reassemble ice dispenser and bin, and viola, your back in business.

Order 2 cams as recommended in other posts.
I didn't realize until the project was finished that the 2 cams fit together to tilt the door toward the refrigerator and force the door to catch.
1. Removed all items from door storage.
2. Removed top hinge cover held by single screw and top hinge plate held by two bolts.
3. Lifted up door to clear bottom hinge pin and removed door.
4. Turned door upside down and removed bottom hinge assembly held on by two bolts.
5. Replaced upper cam located on bottom of door and screwed the hinge assembly back on to bottom of door.
6. Drilled out the rivet that holds the lower cam to the bottom hinge pin.
7. Removed old lower cam and and replaced with new cam and secured to lower hinge assembly with pan head screw and nut (instead of rivet).
NOTE: The metal shim that goes between the cam riser & door was also broken, we used a small washer instead of the replacement shim.
8. Replaced door back onto lower hinge pin and secured upper hinge pin with original bolts.
9. Placed cover on upper hinge assembly and secured with original screw.
This is a project my husband and I completed together :)
Perhaps we will store lighter items on the door to lessen the chances of the cams deteriorating again.

I removed all the screws first, then everything pretty much came apart together -- the gasket along with the plastic shelving and the metal plates that hold it all together.
Not being that adept at home repair it took me longer than it probably should have. What took the longest was putting all the screws back, but once it was on I could tell I had done it right as the fridge was nice and cold inside, and at a lower setting. The old gasket had been letting cold air out and was also creating condensation where the gasket was coming apart. It was well worth it!

I read over the other posts here and went with jacking up the fridge door and setting it on (2) 2x4 studs. A nut driver was used to remove the bottom hinge. I then drilled out the rivet that held the old cam in place and then used a 3/16 rivet to secure the new cam. A rivet is not necessary as you can also use a nut and bolt to hold the cam in place. It took less time to order the part and install it than it did to drive over to the appliance parts store and pick it up. I ordered around 10 am and the part was here the next day at 2:00 (without special delivery costs). By 2:30 it was on my fridge.

Removed old bucket/auger assy from frig. Removed 4 + screws from front cover. Put front cover on new bucket/auger assy. Reinstalled in frig.....done. now have clean ice.

Removed top hinge and electrical connector (freezer door has ice and water dispensers) then had to turn off water supply to unit and disconnect the hose to the door and remove the spring protector from the hose -- this required removal of the compression fittings in the water line so spring would come off of the tube. Then removed bottom hinge from the door and used saw to remove the rivet that had held the cam to the hinge, used a nut and bolt to attach new cam. Put other cam (used two) in the hinge and replaced lower hinge unit on the door. Then reattached both hinges to the refrigerator and lined up the door put the spring protector and compression fittings back on plastic tubing and reconnected the water supply and electric fitting, turned on water to unit and prayed there were no leaks. Prayer was answered, the water dispenser worked properly and the ice maker filled with water so I then replaced the hinge cover on top of the unit and the grill at the bottom and had a pepsi. A few years ago I had replaced the cams on the other door which had no water/electic connections and was a much simpler job.

Moved all items from door storage into refrigerator shelves. Removed top hinge cover held by single screw and top hinge plate held by two bolts. Lifted up door to clear bottom hinge pin and removed door. Covered open front of refrigerator with plastic wrap to keep cold in refrigerator with door removed. Laid door on kitchen counter top and removed bottom hinge assembly held on by two bolts. Replaced upper cam located on bottom of door and screwed the hinge assembly back on to bottom of door (helps to keep the three plates in same sequence and note the position of cam). Drilled out the rivet that holds the lower cam to the bottom hinge pin. Removed old lower cam and and replaced with new cam and secured to lower hinge assembly with pan head screw and nut (instead of rivet). Replaced door back onto lower hinge pin and secured upper hinge pin with original bolts. Placed cover on upper hinge assembly and secured with original screw. Removed plastic wrap from front of refrigerator and moved the items that originally were stored in the door back to provide weight needed for door to close properly. All done and the door works like new, and all in less than 45 minutes. Would have been a more difficult job without the pioneering of people on this site. Thanks to all!

The old part had fallen completely out so I just had to put the new part back into place, it was a bit tight, and you had to twist it into place, but the directions that came with the part really helped. It took me longer then it should have as I could not fit my hand up into the chute very easily. Once I figured out the layout of the chute and could get the part in the proper place to twist it into place it worked well.

Unplugged the appliance for safety. Removed two 1/4" screws that held the assembly in place. Carefully removed the wire guard that retains the glass shield. Unscrewed old light bulb and replaced with new part. Reversed the steps after cleaning glass cover.

Get 2 "door closing cams" yep. Same as some others here. Found some black plastic pieces on the floor, when door wasn't closing right. I took the door off by taking off the top bracket. Very easy. Bottom bracket has the broken cam riveted to it. Need hacksaw to get this off then punch it through with hammer and a screwdriver. This is the only part that took a little while. Replace the closing cam and find a small nut & bolt or screw to replace the rivet you just sawed in half. Replace the closing cam that is on the bottom the the door as well. Even if yours isn't broken. Replace it anyway. Put door back on and done. Not a diffucult project if you know about the rivet and needing 2 closing cams beforehand. Good luck

I recommend taking a picture of any part before it is removed. Remove all screws. Use the diagram provided by this site for the dismantle of the ice bucket parts. I replaced the plate and ice auger. I found that my rusted screws for the plate would not fit the new plate, so I bought replacement screws at Home Depot. After I got all the blades off, I realized that I should have probably replaced a couple of them as well. Next time I decide to repair an item, I will totally inspect all parts before ordering. Order was shipped immediately. Postal Carrier showed me why he dropped off at another location which caused a delay of a couple of days. Not the senders problem. I had a hard time remembering just how the rod on the side was suppose to fit. I should have taken a picture. (laughing) I finally figured it out. My ice maker is as good as new. So happy I did this. My husband always says: " Just get a new refrigerator." I was raised to fix things until they just die. He was so impressed that I was able to follow the diagram and re-install the ice bucket. All is great. I will use this site again. They are a great company. I am sure I saved hundreds of dollars for a repairman who would have replaced the whole unit and not taken the time for the repair and replacement of parts. This was just "as easy as pie".

I weged a block of wood under the door to hold the weight then used a nutdriver to removed the two screws attaching the bottom hinge to the refrigerator. The plastic closing cam was broken and preventing the door from closing. I found some plastic washers in my junk drawer to install on the lower hinge as a temporary fix to keep the appliance operational until the correct replacement parts could be tracked down. I then called local appliance stores in search of the closing cam and learned that none of them had the part in stock. I then hit the internet and within minutes found a picture of exactly what I needed at PartsSelect.com and had it on order a couple minutes later. A couple days after that, the new hinge was delivered, Again, I proped up the door, removed the lower hinge and replaced it with the new the new one that included the new closing cam. I was very happy to have saved lots of time and money and my wife was even happier to have the refrigerator working properly again. :)