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The GE Oven Door Window Pack Assembly is a genuine OEM part that fits select GE ranges and ovens. It includes a heat-resistant inner glass panel, frame, and seals, providing insulation and clear visib...
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Amy
December 21, 2022
The left burner will not turn down off of high, when the glass panel is removed u can touch the back of the panel and it will work but not from the front glass touch pad. This is the only key that will not work, the up and down control. What part might i need?
For model number PS978ST1SS
Hi Amy, thank you for reaching out. You need to check the control panel assembly, part number FIX3654157, to fix the issue. We hope this information helps! If you need help placing an order, customer service is open 7 days a week. Thanks again for your great question.
Glass stove top heating elements will not stay on when requested. Selected element comes on and temp range set then stays on for 3-15 seconds then turns off. All elements are are functioning this way.
Diagnosis?
For model number PS978ST1SS
Hello Jan, thank you for your inquiry. You may need to check the user interface control board, part number FIX5573482, to fix the issue. We hope this sorts out your problem!
Removed six 1/4" hex nuts on rear of oven. Then through front/inside removed a single 1/4" hex nut to actually remove sensor. Unplug sensor connector, remove. Reversed steps, push oven back in place and plugged in. Tested oven function.
I had to remove the oven from the wall because the sensor plug connction is behind the unit. Two screws hold the sensor inside the oven and then I disconnected the lead and pulled the sensor out from the front. I installed the new sensor, tightened the two screws holding it in and connected the lead. Then reinstalled the oven into the wal
... Read morel. Overall, a very easy repair once you get the oven out.
Unplugged appliance and removed 5 screws on back of stove/oven and removed plate. Disconnected the sensor and unscrewed it on the inside of the oven. Pulled the cord through and replaced with new sensor. Replaced all parts and plugged in the appliance and tested. Worked great.