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JCSP31GP2WH General Electric Range - Instructions

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All Instructions for the JCSP31GP2WH
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Customer:
Timothy from Cordova, TN
Parts Used:
WB44K5012
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
Bake element cracked on its own
Flipped the breaker. Removed shelf, Find the right size nut socket, unscrew the two screws, pull the element out a little bit, disconnect the wires (on pretty tight), pull out element, clean out any mess in the oven, compare element with new one to make sure its the same size and such, connect wires to new element, replace screws, flip breaker back, turn on for a few minutes to make sure it works. Piece of cake.
623 of 633 people found this instruction helpful.
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Customer:
Sandra from Hayward, CA
Parts Used:
WB44K5012
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Oven took 30 minutes to get to 380 degrees-no hotter
First I searched this site and read about the repairs - which made me feel like my husband could do it with ease. Then he removed two screws inside the oven, removed the broken element (didn't know it was broken til removed) and replaced the new one - just like that! The real key was being able to read how it was for other people who had already done it. That's the only reason I'm submitting my storey. Thanks
387 of 391 people found this instruction helpful.
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Customer:
James from Austin, TX
Parts Used:
WB21X5301
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers
Oven tempature was approximately 150 degrees to low
This repair is EASY if you know how to use an ohm meter. If not, seek help for this step.

SYMPTOM:
The oven (JKP27WOP3WG or JKP27WP3WG and many ovens like it ) was not getting hot enough. Verifying the cooking temperature with an typical oven thermometer, I was able to determine that the oven was cooking temperature was about 150 degrees to low.

FAILURE POINTS:
There are two logical failure points (1) The oven sensor ( WB21X5301 about $75), or the (2) the controller board (PS238233 about $252). In my case it was the controller board. When replaced the oven worked beautifully.

REPAIR:
As with any repair, you MUST DISCONNECT POWER TO THE UNIT BEFORE SERVICING!!!

Pull oven from the wall:
- Disconnect power by flipping the circuit breaker to the OFF position.
- Remove the top flange / cowling from the top of the oven (it just pulls off)
- Remove two screws under the top flange / cowling
- The whole unit easily slides out, but it is highly recommended that you use two people to place the oven on the floor.

As a diagnostic between these two parts, if the oven sensors measure approximately 1.1K ohms of resistance at room temperature, then it is probably not the sensor. The oven sensor wires are connected to two white wires that run up to the controller board. You need to disconnect the oven sensor to make the measurement. You may either completely remove the oven sensor by cutting the wire (be sure to allow yourself enough slack so that they may be safely reconnected) where it connects to the white wires, OR, (preferred method) if leaving the oven sensor partially installed,
- Remove the top sheet metal cover (10 screws)
- Remove the service connect cover (2 screws - this is where the main Power cord comes into the unit)
- Disconnect the white wires from the controller board (this connector which also includes other circuits is on the left side when looking at the controller board).
- Remove two screws from oven sensor but just let in dangle down so that you can put the sensor in the ice water / boiling water.

Measure the resistance under the following conditions. Your ohm meter should read APPROXIMATELY...
- 1.02K ohms in ice water
- 1.09K ohms at room temperature
- 1.36K ohms in boiling water.
If you get approximately these readings, then it is NOT the oven sensor. If that checks out then re-install the sensor AND the connector.

If it is NOT the sensor, replace the controller board.
- Take a moment to write down the color of the wire to the LETTERING (N, L, G, C / COM,,,) on the controller board. The connectors are in different locations on the new controller board so the wire color to the letter designation is significant.
- Carefully remove the wires one at a time
- VERY carefully remove the keypad ribbon cable from the right side of the controller board.
-- The ribbon cable will disconnect by releasing some little pressure clips on the side of the connector.
- Remove the controller board (4 screws)
- Install new controller board (4 screws)
- VERY carefully connect the keypad ribbon cable on the right side.
-- Make sure that the connector is in the OPEN position first, then,
-- Slide in the cable ensuring that all parts of the ribbon made it into the connector, then
-- Press down on the connector locking tabs.
- Reconnect each wire to the correctly lettering on the board.
-- Again, the connectors MAY BE in a different order on the replacement controller board. Match color to letter.
- Reconnect the (5 wire?) connector that includes the white oven sensor wires.
- Make sure everything looks normal, (i.e. no wires are pinched, remove tools from top of oven area, etc.)
- Re-install top cover.
- Re-install service connect cover.

You can test the unit while it is out of the cabinet,
- Make SURE that all sheet metal covers are in place.
- Flip power breaker to "On".
- Test that oven gets to the desired temp.
220 of 258 people found this instruction helpful.
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Customer:
Laura from N. Little Rock, AR
Parts Used:
WB44K5012
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Bake element burned out
I turned off the power to the oven at the breaker. Then I removed the two screws from the old element, pulled the old element out about 3 inches and disconnected the wires from the element and installed the new one.
202 of 271 people found this instruction helpful.
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Customer:
David from Nye, MT
Parts Used:
WB44K5012
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Pliers
lower bake element broken
Removed 2 screws that hold element and pulled old element out about 2 inches to disconnect the wires from the old element. Connected the new element and remounted to rear oven wall. Very simple and saved a visit from the appliance repairman.
107 of 169 people found this instruction helpful.
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Customer:
Danny from Trinity, NC
Parts Used:
WB44K5012
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
Daughter dropped dish on element......broke it!
First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two wires
the repeated the process to complete the installation.
Relly easy.
73 of 75 people found this instruction helpful.
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Customer:
Betty from Athelstane, WI
Parts Used:
WB44K5012
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Socket set
Bake element burnt in half
TURNED OFF CIRCUIT BREAKER. Removed nut, washer and screw, pulled out electric burner about three inches, disconnected electric terminals and removed damaged element. Inserted new element into oven, connected electric terminals, pushed electric prongs back in, screwed element to back wall of oven....DONE Easy as 123
92 of 154 people found this instruction helpful.
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Customer:
Shaohui from East Lansing, MI
Parts Used:
WB17X210
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers
There was no heat on the coils.
I opened the lid, and found that the terminal blocks were burnt, the wires were melted. I ordered one set of terminal block to replace the burnt one, and it worked. Before I started, I shut off the electricity in the whole house to be safe.
48 of 52 people found this instruction helpful.
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Customer:
Frank from Pebble Beach, CA
Parts Used:
WB14X104, WB14X103
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
The right side hinge assembly broke. Replaced both sides
First I removed the door by lifting it off the hinge assemblies.

Then I removed the drawer to access the spring.

Removed the spring, noting which attachment hole was used.

Removed the hinge assembly with a Phillips screwdriver.

Replacef the unit.

Repeated for the other hinge assembly.

Note: it took longer to find the correct parts in the parts diagrams than it did to replace them.
43 of 45 people found this instruction helpful.
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Customer:
Joseph from South Plainfield, NJ
Parts Used:
WB30M2, WB30M1
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Replacement of Coils
Removed by slightly wiggling out of the coupling. No tools needed, seriously, (and I'm a contractor). Basically, pull out and snap back in.
35 of 42 people found this instruction helpful.
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Customer:
Michael from Lawrenceville, GA
Parts Used:
WB21X5301
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Oven would not heat to the correct temperature
First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two wires
37 of 60 people found this instruction helpful.
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Customer:
Joseph from Brick, NJ
Parts Used:
WB21X5301
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers
F2 error message on my GE oven indicated need for new heat sensor
After unscrewing the old heat sensor from inside the oven, I pulled the range away from the wall, got behind it and removed the small panel over the heat sensor. Naturally, the plastic clips connecting the heat sensor to the range wiring wouldn't come apart, so I eventually had to simply pry them apart with two pliers. Then, naturally, the new plastic connector clip on the replacement part didn't match the clip from the range, so I had to cut off both receptacles and strip the wires, then used the provided wire nuts to make the connections. After that, it was easy, just secured the heat sensor inside the oven and replaced the panel. I didn't push the range back against the wall until I tested the repair. It worked fine!
25 of 29 people found this instruction helpful.
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Customer:
Gregory from Mont Belvieu, TX
Parts Used:
WB17X210
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers, Socket set
Surface burner coil did not work.
TURN OFF ALL POWER TO KITCHEN. Took off all burner coils and plates below them. Lift hood. Locate part. Remove old part and replace with new part in same way as was previously installed. The wire that comes with the kit is actually too much wire, but just arrange it the best you can and leave it....no big deal. I didn't have a magnet, but needed one. The wire from burner coil to switch runs through a harness which is screwed on to the body of the oven (below the range). Be careful NOT to drop it behind oven when taking it out. I dropped it and took forever to get it. That turned a 20 minuate job into an hour and a half. Otherwise this is an easy job that anyone can do. Refrigerator compressor is next. Have fun.
23 of 33 people found this instruction helpful.
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Customer:
Michael from Albuquerque, NM
Parts Used:
WB24T10147
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
Convection oven fan and door light not working
The first step was to determine whether the problem was with the fan itself or the switch. I did this by opening the back cover and using a Volt meter to verify that the fan was not getting power. (I could have skipped this step.)

Next, I unplugged the range, closed up the back cover and lifted the range hood by removing two hex head screws that are just inside and on either side of the top of the opening in the range door. Propping the hood open, I removed the connector leading to the switch, then pushed the switch out the front. Inspection showed that the switch was damaged so I closed up the range and ordered the part from Part Select. Once the part arrived, it was a 15 minute job to unplug the range, lift the top, install the new switch, and close up the unit.

Caution. On starting to install the switch, I failed to unplug the range and my finger brushed one of the hot contacts leading to the switch. Thankfully, I was not injured. Do not repeat my mistake on this issue. Unplug the range even if you're only installing this simple switch.
17 of 21 people found this instruction helpful.
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Customer:
Peter from Framingham, MA
Parts Used:
WB14X104, WB14X103
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Oven door hinge rollers broke, hard to open door
Before removing screws, I reached in and felt for where the upper end of the spring attached to the hinge. There are three holes in the end of the hinge arm, so I wanted to be sure of which hole to use. (The holes are very close together, so if the spring falls out before you determine which hole it was in, it probably won't matter so long as you are sure to use the same hole on both new hinges.) I then removed three Phillips screws per hinge. Once the hinge was loose, I could wiggle it around and release enough of the spring tension to slip the top end of the spring out of the hole on the hinge arm. Then I pulled out the old hinge and inserted the new one and replaced the three screws. Without the tension, the lower end of the spring fell out of the little hole in the oven bottom where it normally attaches. Our gas oven has a broiler rather than a storage drawer, so it was a little difficult to get the lower tip of the spring back into that hole. It actually ended up being easier to get the lower tip of the spring back into that hole first, before trying to reattach it to the hinge arm. Once I got the lower end into that hole, I pulled up on the spring and maintained upward pressure on the spring while I fiddled around to get the upper end into the hinge arm hole. Took about 20 minutes, door works perfectly now. Lots of sharp edges inside the oven, so had to be careful.
16 of 18 people found this instruction helpful.
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All Instructions for the JCSP31GP2WH
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