PHB920BJ7TS General Electric Range - Instructions

The existing terminal block on my Ge oven/Range had melted due to a loose wire causing sparking and starting the plastic casing of the terminal block on fire and melting it, Part select made the part easy to find and had it at my house in 2 days. All I had to do was remove six screws to take the back sheet metal cover off of the oven. Unscrew the terminal connections remove two mounting screws that held the terminal on to the oven body. This was a little trickier than it should have been because the melted plastic had reformed making it very hard to access the mounting screws. i then mounted the new piece and plugged the oven in, it took 15 minutes and was very easy. definitely saved me at-least a $100 for the service call i would have made if finding the part wasn't so convenient

The repair went very easy. The replacement part was designed differently than the original part. It installed on the rear of the drawer with a screw as the original snapped into the side. This was a bit confusing when researching and looking up the part online.

The draw pictorial was not very clear. I orderd the two rear supports for the over storage draw, not sure they were correct.
They were correct and the design had been upgraded to add strength to the support.
The draw is now operational..better then ever.

Tried GE onoine parts department first and ordered the wrong part, then tried the customer hotline and they referred me to the right part but didn't explain that the design had been modified (the drawings had not been updated). I found an explanation on Part Select AND the parts were cheaper. Part Select sent the part, the necessary screw, and an appropriate instruction manual. Each support took less than a minute to screw in with a socket wrench.

Safety first * Unplugged 220 VAC from outlet. Removed shield cover screws with 1/4" hex nut driver (5 screws). Removed all 6 silver screws from terminal block with 1/4" nut driver, freeing all wires. Removed the green ground screw and ground bracket from center terminal. Cut away (using the drill) melted original terminal block plastic to access the 2 black 1/4" nuts holding original terminal block onto appliance. Discarded the original damaged terminal block. Attached the new terminal block, aligning the mounting holes and the terminal block the same way the original terminal block was lined up and re-used the black 1/4" nuts (original used because the replacement package did not include new black screws). I bought a new appliance cord, since the original cord overheated. Reattached all wires using the 6 new silver screws. Start with the middle terminal by attaching the appliance wires and the ground bracket. The ground must be attached to the bracket and the bracket bridges between the terminal block and the range body. Reattached shield cover. Plugged in appliance. Note: it doesn't matter which outside wire attaches to the outside terminals (both are hot), but the middle wire (neutral) must attach to the middle terminal. However, the ring terminal should be flush on the terminal block so you don't bend the ring.

I pulled out the drawer and inserted the new support. This one inserts into the back of the drawer as opposed to the sides. I had ordered two of the replacements even though I only needed one and decided to replace both. I think it was a good move as the drawer works better than when we first got it. Just one simple screw made it complete.

recieved part the next day. looked different but I followed instructions and the part worked perfect.

First I removed the oven drawer. Verified that the support clips would rest correctly on rail, then review installation document with supports to locate alternate location for replacement supports. I did have to personally locate 2 fastners not provided with the supports ot complete installation. After installation, oven drawer opens and closes smoothly.

My stove didn't seem to be getting enough power for the oven to heat up and the burners to get hot enough. When I checked the connection of the electric cord I found that one of the 3 terminals that the plug connects to was broken off. When the new part came I removed the old part by first disconnecting the 3 wires [black,white(ground),red] and then using a small but long 1/4 socket (that I found at Lowes)I removed the 2 screws that held the old part to the stove and the green screw under it holding the flat copper piece that also connects under the white ground wire of the part. I mounted the new piece on with the 2 1/4 screws. The new part comes with a piece of copper that is for grounding the part to the stove. When I compared it to the old part it was a little different. I first screwed the copper piece onto the stove (under the part) with the green screw then I screwed the white wire over the copper piece to the center terminal(you have to make the hole of the copper piece line up to the screw hole). I connected the other 2 wires and then connected the electric cord to the new terminal block and then put the back cover back on the stove and plugged it in. The clock came on I turned on the four burners they all got hot and red. I turned on the oven the element on the bottom got red I then turned on the broiler the top element got red. My stove is fixed.

Unsrewed the glass cover

Installed the new brackets at the back of the drawer with the 2 screws provided. The new rear mount design is much better than than the old side mount.

I just removed the drawer and installed the rear supports as instructed on paper included with the part.

As many people have encountered, my oven would not heat but the igniter would be bright orange and glow! Over time, the igniter wears and degrades causing oxidation to the surface. This cause the igniter to fail and operate at a lower current level, below 2.8 amps! Normal igniters operator over 3.0 to 3.1 amps. When is happens, a low current igniter does not have enough input to the control valve to tell the valve to open to allow gas to flow over the igniter to light the oven, thus heat the oven! This has got to be the NUMBER one reason for an oven not heating!

Directtions were by diagram only, no written instructions. Drawing was small and difficult to follow but the repair itself was easy.

Took part out of package, looked at instructions and followed them. Required a screwdriver to screw part on to the drawer.