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Seth
November 26, 2021
Can not adjust temperature of burner. Appears to be stuck on high.
For model number AER5735QAS
Hi Seth,
Thank you for your question. If you are unable to adjust the temperature of one of the burners on your stove, then the switch that controls it is malfunctioning and you will need to replace it. The part number listed under your model number for the 6-inch burner switch is FIX11744486. The part number listed for the dual burner switch is FIX11744018. If you would like to place an order for one of these switches, you may order it either online or by calling our customer service line and anyone will be happy to assist you. The switch for the warming burner has been discontinued and you will need to contact Whirlpool for information on a replacement. We hope this helps! If you have any questions, please let us know.
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Turned the breaker off, I removed 2 screws securing the range top to the range, opened the top and secured it in the up position, Removed the 2 screws securing the element ,one at a time I swapped the quick connectors from the old element to the new and repeated the process in reverse. I save over $100.00 in labor, plus most companies get
... Read more you for a trip charge. It was easy!!
Removed the oven door by opening slightly, then pic door up to remove. Remove 2 screws holding oven sensor in place, gently pull on sensor to remove, had to remove about 8 inches to get at plastic connector. Unplug connector, had to use an adapter cable supplied with the PartSelect kit to install new sensor, push cable back into opening,
... Read morereinstall 2 screws. The oven works fine! Note that due to thermal lag the temperature overshoots to 370 degrees and undershoots to 340 degrees, this appears to be normal oven operation. Putting door back in place was easy.
First and MOST IMPORTANTLY, I located the breaker switch for my oven and turned it off. I verified this by noticing that the electric clock on the oven display was no longer powered.
After removing all the oven racks, I removed the two screws at the bottom of the back end of the oven holding the metal "floor" in place.
... Read more/> Removing the "floor" cover exposed the old heating element and I was able to quickly identify the corrosion of the old heating element which caused it break.
I unscrewed the two screws attaching the heating element to the bottom of the oven, then there was another screw attaching the back of the heating element to the back wall of the oven.
I had to pull the element towards me with a decent amount of force. This is the "quick and dirty" way of getting the job done, because I didn't want to have to find a way to pull my entire oven out from the wall of my kitchen in order to gain access to the back panel. Eventually with enough pulling, the two wires came through the holes with the gator clips still attached to the element (good! it would not have been fun if one of those came off too soon). Incidentally, a bit of fiberglass insulation also came through the holes. It didn't seem to be a big deal, I just discarded the fluff.
I detached the gator clips from the old heating element and removed it. It had a fair amount of black carbon residue (I assume) so you might want to wear gloves for this part or at least have a paper towel handy to clean your hands up.
Just follow the same directions in reverse the get the new element in. Hook up the gator clips, shove them through the two holes in the back of the oven, remount all the screws, remount the oven "flooring" and screw it back in. Before replacing the flooring, you may want to try turning on your oven to ensure it gives a nice pretty orange glow. Of course don't forget to let it cool down before proceeding, if you do that!
Don't think you have to be an expert to do this one. I was able to diagnose and fix this problem without any prior oven repair situations under my belt.
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