To access the exterior lightbulb, the bottom panel of the microwave will need to be removed. It is secured in place with screws, so will require a Philips screwdriver to remove it. Screw the new light...
This mounting plate is a genuine OEM part for your microwave. This metal bracket is approximately 30 inches in length and is used to support your microwave when installed under cabinets. Please note t...
The light socket in your microwave houses the light bulb and connects it to the power source. The light bulb will screw into it, so the light bulb will be held in place. Be very careful when installin...
This is a manufacturer-approved mounting kit for your microwave. This kit is crucial for keeping your microwave securely wall-mounted. This kit does not include the mounting plate itself. This kit com...
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October 8, 2021
Can i replace the touch pad on this model?
For model number MMV1175JZ0
Thank you for your question. Yes, the touchpad can be replaced. It is sold with the control panel. The part number listed under your model number for the white touchpad and control panel is W11386317. The part number listed for the stainless steel touchpad and control panel is W11386251. The part number listed for the cast iron black touchpad and control panel is W11386252. If you would like to place an order for one of these parts, you may order it either online or by calling our customer service line and anyone will be happy to assist you. The black touchpad and control panel listed for your model, part number W11386316, has been discontinued by Whirlpool and if this is the part that you need, you will need to contact them to see if they have information on a replacement. If they provide you with a part number for a replacement, you may contact us back with it and we will verify if we have it available for you. If you have any questions, please let us know.
The nightmare was that this microwave is installed under the cabinet....in order to get to the light bulb I had to pull out my stove then squeeze into the space between the stove and counter....my old microwave light bult was much easier to change.....Shame on Whirlpool for making this so difficult.....must be a better way to cover the li
... Read moreght bulb so that we do not need a screwdriver to remove the door to get to the light bulb
Unless you have a very comfortable background with electronics and electricity, I don't necessarily recommend taking apart a microwave. If you are very handy and are going to be VERY cautious to follow the rules of discharging caps and testing voltages before moving forward, then go for it. That said, I took the microwave off and apart.
... Read more Not knowing where to find the parts, I was fortunate that the installer put the instruction book for the microwave inside the front vent slot above the touchpad for reference. it details the location of every part and it tells you very clearly what each part you test should show specific to this microwave on your multimeter. Find this guide online if you don't have it. Turn on the microwave for 20 seconds with a glass of water to make sure it's not heating - that with the noise means it's eeither the magnetron, cap, or diode. Read the notes on this site for all of the basic things to look for with the magnetron, diode, and capacitor. Once comfortable with the guide, locations of those devices, and how to test, then take it down and apart. Unfortunately, I didn't do all those things in that order, and it only wasted a lot of time trying to find the parts. Once I found the parts and put all the screws and covers back for all the areas that didn't need to be accessed for the repair, testing went quickly. The diode was bad. Ordered a new one and had it in 3 days or so. That means your microwave will be apart and sitting somewhere for a little while until you get the part and have time to repair it. Putting the diode back isn't too bad. Reassemble the microwave and put it back up again. If i had to do it again, it would take me 20 to 30 minutes once the microwave was down and on a table. Also, I used some bricks with towels over them or you could use some sawhorses to keep the microwave elevated so you can plug it in and run it after installing the new component. Again, make sure you discharge the cap before touching anything again even if you didn't run it, but just plugged it in.