JMC2127WB01 Jenn-Air Microwave - Instructions
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- Customer:
- E G from SILVERDALE, WA
- Parts Used:
- W10211972
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
The display kept asking me to close the door, even though the door was closed. The interior light stayed on.
I used a Google search to show how to access the area behind the front panel. There was a folded paper copy with a schematic and wiring diagram in that space.Then I used a multi-meter to determine which of the THREE micro-switches was causing the problem. I called your help line and ordered a replacement switch. The switch was delayed in transit so your agent credited me with the cost of shipping.
When the part arrived, it had three terminals instead of two as shown in the on-line picture but that did not cause any difficulty in using it. It took about 20 minutes to remove and replace the old switch.
All seems to be working well now.
Finding which of the THREE switches was the problem was the most difficult part of the repair. All three "clicked" but the defective one did not click as easily. It needed to be depressed more than the door latch can would provide. Old age?
When the part arrived, it had three terminals instead of two as shown in the on-line picture but that did not cause any difficulty in using it. It took about 20 minutes to remove and replace the old switch.
All seems to be working well now.
Finding which of the THREE switches was the problem was the most difficult part of the repair. All three "clicked" but the defective one did not click as easily. It needed to be depressed more than the door latch can would provide. Old age?
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- Customer:
- Donald from SOLVANG, CA
- Parts Used:
- W10886919
- Difficulty Level:
- Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Burnt out Microwave Lamp
IMPORTANT: DO NOT TOUCH THE REPLACEMENT LAMP WITHOUT WEARING CLEAN GLOVES. FILM OR FINGER PRINTS ON THE LAMP GLASS WILL CAUSE PREMATURE FAILURE OF THE LAMP.
Remove the 4 screws on right and left mounting rails that hold the unit to the kitchen cabinet.
Remove the oven door
Remove the chrome oven vent strip below the oven door. This allows a pry point beneath the combo microwave oven assembly to lift up the unit while pulling it out. (Assembly weighs 250 pounds)
Pull the unit out from the cabinet housing about 2-3 inches to reveal the right and left sides and the 4 screws holding the the control panel.
Remove the 4 control panel screws and pull off the face of the control panel
Remove the 2 harness connectors and the ground wire holding the control panel to the unit.
Unclip the circuit board above the lamp connector and slide it back out of the way. The lamp is now accessible.
Remove the lamp spring holding the lamp to the cabinet.
Remove the old lamp
Install the new lamp using clean gloves
Reassemble in reverse order.
Remove the 4 screws on right and left mounting rails that hold the unit to the kitchen cabinet.
Remove the oven door
Remove the chrome oven vent strip below the oven door. This allows a pry point beneath the combo microwave oven assembly to lift up the unit while pulling it out. (Assembly weighs 250 pounds)
Pull the unit out from the cabinet housing about 2-3 inches to reveal the right and left sides and the 4 screws holding the the control panel.
Remove the 4 control panel screws and pull off the face of the control panel
Remove the 2 harness connectors and the ground wire holding the control panel to the unit.
Unclip the circuit board above the lamp connector and slide it back out of the way. The lamp is now accessible.
Remove the lamp spring holding the lamp to the cabinet.
Remove the old lamp
Install the new lamp using clean gloves
Reassemble in reverse order.
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- Customer:
- Carolyn from BURLESON, TX
- Parts Used:
- W10886919
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- More than 2 hours
Bulb entirely to small and unopened
Should be about 1 5/8 inch with 3/8 inch prongs. Sent bulb won’t fit.
JennAire book showed
Part 74004458-halogen bulb part PS 11765655 was substituted.
I paid additional shipping so my son could install when here. My husband and I are 79 and unable to bend into the oven.
I need the correct part
where do I return the unopened $29.95 bulb for credit on my card and receive the correct one?????
Carolyn Sanders 817-319-6581
Order 21938961
JennAire book showed
Part 74004458-halogen bulb part PS 11765655 was substituted.
I paid additional shipping so my son could install when here. My husband and I are 79 and unable to bend into the oven.
I need the correct part
where do I return the unopened $29.95 bulb for credit on my card and receive the correct one?????
Carolyn Sanders 817-319-6581
Order 21938961
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- Customer:
- Kerry from Carrollton, TX
- Parts Used:
- W10915651
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
Part worn out
Could not complete the repair due to broken part when arrived. Reached out to service department but have not heard back. Maybe email did not go through due to pictures attached of part condition once arrived.
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- Customer:
- Gary from WALTON, KY
- Parts Used:
- W10886919
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
INTERIOR OVEN LIGHT
EASILY REMOVED GLASS COVER INSIDE OVEN AND REMOVED SMALL HALOGEN LIGHT BULB.
RECEIVED REPLACED WITHIN TWO DAYS OF ORDER AND REPLACED BULB AND GLASS COVER IN ABOUT 10 MINUTES.
MOST DIFFICULTY WAS HAVING TO BEND DOWN TO REACH INSIDE OF OVEN TO LOCATE POSITION TO INSERT BULB.
RECEIVED REPLACED WITHIN TWO DAYS OF ORDER AND REPLACED BULB AND GLASS COVER IN ABOUT 10 MINUTES.
MOST DIFFICULTY WAS HAVING TO BEND DOWN TO REACH INSIDE OF OVEN TO LOCATE POSITION TO INSERT BULB.
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- Customer:
- jeff from las vegas, NV
- Parts Used:
- W11110134
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
replace spindle on turning table
exact part in with the new out with the old
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- Customer:
- Michael from Ladson, SC
- Parts Used:
- W11193483
- Difficulty Level:
- Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Screw drivers
The light in our microwave was out.
We had to remove screws from the vent covers above and below the microwave, then there were 2 screws (one on each side) that attached the microwave to the oven. Once all of the screws were removed we had to pull the microwave out. Then we pulled the light cord out, removed the burnt out light and installed the new one. Then reversed the steps.
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- Customer:
- Todd from TRENTON, MI
- Parts Used:
- W10886919
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Oven light burnt out
Took off outer cover Popped out old bulb put in new one
Replaced cover
Replaced cover
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- Customer:
- Curtis from San Jose, CA
- Parts Used:
- W11223840
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
The shaft on the turntable drive coupler was longer than the original one that was broken..
All other measurements were similar and fit properly. The drive shaft of the coupler was TOO long by about 3/16". I had to cut it down to the size of the original OEM shaft using a fine cut hack saw. Seems to work perfectly now....
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