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JES831WFC001 General Electric Microwave - Instructions

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All Instructions for the JES831WFC001
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Customer:
Chris from Elmhurst, NY
Parts Used:
WB49X10097
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Microwave Cooking Tray Missing
I ordered a microwave cooking tray from PartSelect; userfriendly site; and within two days, my part was delievered and easily installed. Thank you PartSelect!
522 of 590 people found this instruction helpful.
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Customer:
Scott from Atlanta, GA
Parts Used:
WB49X10097
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Broken oven tray
replace new tray with no tools needed
442 of 523 people found this instruction helpful.
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Customer:
Giuseppe from Elmwood Park, IL
Parts Used:
WB49X10097
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
cooking tray brook
none
138 of 216 people found this instruction helpful.
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Customer:
Magda from Beverly Hills, MI
Parts Used:
WB49X10097
Difficulty Level:
Really Easy
Total Repair Time:
More than 2 hours
cooking tray (glass) broke
Took out broken piece
Called GE Parts to order replacement
Upon arrival, opened package, took out new part, inserted it where old part had been.
149 of 289 people found this instruction helpful.
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Customer:
Ronald from Casa Grande, AZ
Parts Used:
WB49X10097
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Broken carousel plate
Opened the microwave door and put the new plate on the carousel. Duh!
142 of 281 people found this instruction helpful.
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Customer:
lisa from monroe township nj, NJ
Parts Used:
WB49X10097
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
the cooking tray went crash!
I ordered on tuesday right before Thanksgiving and was sick my tray plate broke with a house full of company comming for the holiday and no microwave low and behold i ordered on tuesday and it was at my door on wednesday what a shock i will forever be a loyal customer thanks part select!!!
141 of 280 people found this instruction helpful.
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Customer:
Berney from Madison, AL
Parts Used:
WB49X10097
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Broken Cooking Tray
Just placed the new tray in the microwave. Simple as that.
139 of 278 people found this instruction helpful.
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Customer:
Cynthia from Chapel Hill, NC
Parts Used:
WB49X10097
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
broke the glass cooking tray in my microwave
It was easy. went to GE website and click onto parts replacement. Placed my order and within three business days the new glass tray arrived. How easy was that....
139 of 280 people found this instruction helpful.
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Customer:
Andras from Lexington, MA
Parts Used:
WB27X10195
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Screw drivers
Oven would not power up
There are 4 thermostats (aka TCO = Thermal Cut Out) in the GE JVM1440BH04
The schematic is under the cover in a black envelope to the top left of the unit if you face the door.

Check the fuse first. You can remove the front grate, then the numpad on the right. The fuse is right behind it. It's a 250V 20A Class F fuse.

There are four (4) TCOs or Thermal Cut Out thermostats in this puppy:

1) There is a thermostat behind the button panel to the left, facing down. If blown, it breaks the power coming into the unit and will cause a no power situation.

2) There is another TCO or thermostat near the top lamp, to the left, in a small cavity. That one also breaks power to the unit and will cause a no power situation. It's a 100 C / 0 C thermostat. This was the one that blew on me after I left the stove running (for heating in a black-out) under the microwave.


"Cavity TCO" or "Thermostat" part number 61 on the schematics, part number PS239319


3) There is yet another power-breaking TCO or thermostat in the cavity behind the fan that cools the microwave coils. You have to remove the sheet metal on the right of the microwave to access it. This one also breaks power and will cause a no power situation.

1), 2) and 3) should test out to be 0 Ohms with a resistance meter (Digital Multimeter) if working correctly.

4) There is a thermostat which normally does not let current through it. It is mounted in a vertical position to the back wall behind the front panel on the right. This one is used for the sensor reheat function apparently and will close when the temperature in the microwave reaches approx. 60 C.

4) should have infinite resistance with a resistance meter under normal circumstances.
44 of 59 people found this instruction helpful.
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Customer:
James from Highland, UT
Parts Used:
WB27X10195
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
No power to microwave
Had trouble isolating the problem, so I had a repairman identify the problem, then I ordered the part and replaced it myself.

Removed screws holding the grill in place. Removed air filter, removed screw holding plate under the filter in place. Reached in under fan cowling to find the thermostat cut-out. Disconnected the two wires. Put the new thermostat in place. Replaced screws plates and filter in reverse order.
16 of 23 people found this instruction helpful.
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Customer:
Rob from NEWTON, NJ
Parts Used:
WB27X7
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
PS240270 Ceramic Fuse - 15 Amp
PS240270
Ceramic Fuse - 15 Amp
Easy installation , remove microwave cover housing ,locate fuse by door catch & replace..
Received quickly..
Replaced fuse , removed microwave cover housing , located fuse adjacent door catch removed & installed new fuse...
11 of 13 people found this instruction helpful.
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Customer:
Jerry from Lillian, AL
Parts Used:
WB27X10195
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
microwave dead
First, potatoe burned up in microwave. Microwave
was dead. Took off cover and found maintaince repair pamphlet in envelope. Schematic showed one shot thermostat for fire. Ordered thermostat from you and installed it. Works fine.
10 of 17 people found this instruction helpful.
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Customer:
Billy from SWANNANOA, NC
Parts Used:
WB49X10097
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
The old plate got broken
Just open door and install the new cooking tray in the grooves.
2 of 2 people found this instruction helpful.
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Customer:
Richard from SAN JOSE, CA
Parts Used:
WB27X7
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
CERAMIC FUSE BLEW WHILE HEATING VEGETABLES
I found an exploded view diagram of of my microwave model which was very helpful. You need only remove outside metal skin by removing 4 screws on either side and 4 more on the back. Remove 4 plastic hole plugs from the top mounting inserts. Gently pull sides out and lift up and back to remove outer skin. The fuse is located on the back right corner behind the control panel. You access from the side. The fuse is under the spreader bar. Lift fuse up gently to remove.

P.S. It was the MSP Capaciter and or the interlock switch, snap apart 21A (19) failure that actually caused the ceramic fuse to blow.
2 of 3 people found this instruction helpful.
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Customer:
Patrick from Charlotte, NC
Parts Used:
WB49X10097
Difficulty Level:
A Bit Difficult
Total Repair Time:
Less than 15 mins
Broken plate in microwave
I slipped the new saucer out of the box and placed it in the microwave. I was very disappointed to discover that the new one didn't fly like the old one.
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All Instructions for the JES831WFC001
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