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Sheri
October 9, 2021
View window to view settings does not light up. Oven and turn dial on the bottom portion of the window continue to light up though.
For model number PSB2201NSS01
Hi Sheri,
Thank you for your question. If the view window settings is not lighting up, check the connections between the control panel and the electronic control board to see if they are loose, damaged, or worn. If the control panel has a membrane switch attached it, it will wear out over time. Sometimes a film will build up over the connections and you can remove it by gently using a pencil eraser. If this does not resolve the issue, you will need to replace the electronic control board. We hope this helps! If you have any questions, please let us know.
Turned out the issue was easily solved by replacing a single, inexpensive fuse.
First off, UNPLUG THE MICROWAVE.
The fuse is located under the plastic grill at the top of the microwave. It's held on by two screws. Once you've removed the screws and taken off the plastic grill, you go to the right side of the mic
... Read morerowave and remove another screw that holds a small metal grill in place. Removing the small metal grill is probably the toughest part of this repair. You kind of have to rock it back and forth a bit to get it to release. Once that's off, you can get to the fuse. I removed the burnt out one with a pair of needle nose pliers. I also put a small piece of cardboard under the fuse when I did this so I didn't accidentally drop it into the innards of the microwave. I did the same thing when I replaced the new fuse. I then plugged the appliance back in and made sure it worked. Once that was confirmed, I replaced both grills.
Unscrewed the light cover beneath the microwave with a phillips head screwdriver. The bulb is very tiny and has 2 straight parallel prongs that slide into 2 small holes. Grab bulb from both sides with each hand firmly and slide STRAIGHT out (no twisting or pushing). Don't worry about breaking even though it may take a fair amount of pr
... Read moreessure to pull out. New bulb arrived within a couple of days. Due to high shipping cost, suggest buying 2 or more bulbs at once. Bulb is often used as a kitchen night light so that is probably why I only got 9 months out of it.
Unpluged power cord!! Removed front control panel to expose electronics (need to remove top horizontal vent cover to expose mounting hardware). Unplugged leads to control panel board. Removed magnetron with Tstat (3- phillip heads, need stubby). Installed new parts and control panel, plugged it in tested. Done.
