DV419AEW (XAA-02) Samsung Dryer - Instructions

Issue was the heating element coil, which had broken in places and shorted itself out. I removed the top and front panels to expose the heating element's housing. Then unplugged, removed and disassembled the housing to expose the heating element (there are many videos online that explain the process). Once the heating element was replaced, the problem disappeared. Now the clothes are drying much faster than before. It is definitely worth getting the Samsung OEM part. Many reviews on generic equivalents were negative, despite how attractive the low price may look at first. PartSelect has never failed to impress with quick shipping and quality products.

Samsung had no servicers available, after over 3 months calling and sending photos and signing papers they sent a refund. Never any advice on repair from Samssung. Saw a video by JEFF OSTIROFF that lfor disassembly and location of heating parts. Gor $40 Samsug service manual that was rather useless. Disassembled and tested thermostat, Thermistor, and heat element. Appeared that HI-HEAT thermistor was open circuit all others OK. Sent for new one, arrived damaged insufficientlyb packed Tested original again out of appliance, tested OK. Got replacement for damaged thermistor and put it in, reassembled and IT WORKED! Notvsure if original thermistor was intermittant, or connection problem was the fault.

I purchased wholesale heater element with sensors. Couple wires and bolts to attach. Trickiest part is disassembling the dryer to remove the old heating unit. You-tube it; it's gold.

this site had a video that documented the process. The cabinet in the video was a little different than mine, but close enough to get me through the process. Unlike the video, my dryer was totally plugged with lint and I suspect that cut the airflow and caused the heater element to overheat and burn out. I cleaned all the lint and replaced the heater element just as the video documented. While I had the dryer apart, I lubed the drum rollers with Lithium grease and once assembled it worked perfect.

I looked up the model number online, searching for the heating element. PartSelect not only had the easiest listing online to find the part, but they also offered a very user-friendly video to show you how to make the repair. The price for the part was roughly 10% less than any of the others listed online.

The part arrived in a few days, and I watched the video a few more times before deciding to tackle the project. I followed the video on a laptop sitting next to the dryer. It made the repair so easy. I was done in an hour and took the time to clean all the lint and debris from inside the dryer. I also cleaned the dryer vent from both inside and outside. The dryer works like brand new.

Your videos are that little extra that will keep me buying again and again.

I firstly over-ordered parts. The general guidance is check one part and replace if bad, then check the next, etc. I only wanted to do the disassembly once so I ordered all the parts which were involved with generating heat. Turned out the heater duct assembly came with the thermal fuse and thermistor already installed, in addition to the heating element. Once I had the parts, I watched the video which was identified in my parts order. Then I started disassembly. I put screws from each step into their own little container so there was no mixing them up. Everything went exactly as shown in the video, except for the front panel containing the control board. My dryer was slightly different, but still easy to get out. When I had the drum out, the heater duct assemble was easy to remove, one screw only. I transferred connecters from the old duct to the new one-at-a-time to make sure there were no mistakes, then installed the new one with the single screw. Re-assembly went quickly. I plugged it in and, with some hesitation, set it to a short timed cycle and started it. After a few minutes, I hit pause and stuck my hand in the drum and it was warm! The dryer has continued to work since. Repair successful!

Dryer was pretty easy to disassemble. The video helped, especially when re-routing the drive belt. Would definitely but from Parts Select again!

I would like to direct the attention to PartSelect instead of my repair. They were awesome in helping me to get my parts. I had called, a few minutes after the deadline for overnight shipping, the gentleman helping me, pushed the order through and I got my parts the next day, allowing me to repair my dryer. I have ordered several parts, for several different appliances, (all Samsung) and PartSelect has always come through for me. Excellent Customer Service!!
P.S. Don't buy Samsung appliances unless you want to get good at repairing them!

We unstacked our washer and dryer and needed dryer feet again.