DLEX3370R (ACREEUS) LG Dryer - Instructions

Had to replace front drum support rollers. Removed screws underneath top in back that held bracket that keeps top in place. Slid top towards rear and lifted up. Removed 4 screws that hold plastic front panel in place (inside..2 on each corner) Unplugged front panel electric plugs to remove panel. Opened door..removed 2 screws at bottom of door opening. Removed screws on top of front panel. Unplugged door switch plug. Removed front panel. Removed right front roller with 9/16th wrench for nut. Adjustable for back of stud. Lifted up on drum to get roller out. Reversed to install. Left roller a bit harder to get to stud. Removed and installed same as right side. Did not attempt to replace rear rollers. Have them if needed but very much more involved to replace.

Found disassembly video and watched several times. Suspected that one of the drum wheels had seized up. Found extreme volume of lint and hair inside unit as well as a dryer sheet melted on top of heating unit. Front left drum wheel was worn down from lint and hair jamming its movement. Video made it easy, not a really complicated piece of machinery. Replaced all 4 wheels due to normal wear on other three. Wanted to be sure drum evenly balanced on all 4. Parts came quickly and were easy to install. My sister and I did this together. Would not recommend doing it alone. Took time to vac and wipe down entire unit. Now it runs so quiet we have to look to see if it is operating. Got a brand new machine out of it, saved a couple of hundred dollars in repair bills, and found 11 cents inside the machine. For your own piece of mind, if you have had your dryer for several years, you need to open it up and clean it out. Its not hard... added note, we are both in our 60's... so if we can do it so can you.... Such a feeling of accomplishment, can't buy that in a store....

We bought 2 roller wheels to replace the ones up front that turn the drum. We watched a video prior to ordering the parts, then followed along with it as we did the repair. It was really easy to complete, with the hardest part being getting some of the screws to loosen at first. Now it purrs like a kitten. We are so happy to have silences the racket. One wheel was completely worn away, with shreds of rubber sitting inside the cabinet.

I followed a Repair Clinic Urube video except the video had a model with the controls in front and my dryer has the controls on a back panel. The difference was in how to get the top of the dryer off after removing all the screws. The video
said to push back on the top panel which did not work because of the back controls. Instead I had to push up on the front to release it and then push back. The rollers were also in a slightly different place but were easily found and replaced. The dryer is now back to normal.

Following the reference video, step by step and taking progress photos along the way, organizing screws and hardware as they were removed.

The discrepancy I found was the new rollers that I received were complete with the shaft. The video with the older rollers instruct removing the rollers from the shaft.

To use the new rollers with the new shaft, requires removing an additional panel at both the front 2 and also the full back panel for the rear 2, to get a wrench on both ends of the shaft, and then attach the new roller bearing shaft assembly and re-install the panel.

Other than that, it went very smoothly and the result was a quiet rotating drum. No more thumping!

My dryer actually required 2 moisture sensors, but had only ordered one pack, which only came with 1 sensor. For whatever reason, I thought the pack would have had the 2 pieces.

Another reviewer made note to wear work gloves as some of the hardwares metal edges are quite sharp. Following that advice I completed the repair in 3 hours without a scratch. Thanks for the detailed video Partselect team and good luck to all attempting repairs.

Able to complete install but the lint housing does not allow the lint screen to slide down completely due to the housing lacking the appropriate cut outs/notches. The slit becomes too narrow for the lint screen so it protrudes from the sides. The delivered product does not match the image on the item description, which shows the proper cut outs/notches that should fully accommodate the lint screen.
I'm having a similar experience with this reviewer:

John S - February 14, 2022
Verified Purchase
Lint screen housing
The housing will not allow the lint screen to set completely down because the housing lacks the proper cut outs causing the lint screen to set 1-1.5 inches too high. I was able to cut out the required notches in the plastic so that the lint screen would fit. The picture shows the proper notches but the delivered product didn’t have the notches and does not match the picture.

Will return the item and keep searching for the correct lint housing.

I'm not for reading instructions. So I just dove right in and took the dryer apart to get down to the motor. I gave the dryer a thorough cleaning and replaced the 3 parts I ordered from the online recommendation. Wish I would have ordered 2 sensors and the 2 thermostats that are near the burner. Just so replace beings I was in there. Replacing the parts was easy, found them just by looking for matches to the new parts. Reassembled the dryer, dont think I put a single screw back where I got it lol. And still haven't put the top lid back on due to difficulty. Not sure if I even needed any parts, found a nest in my outside vent completely plugging it. But after a good cleaning and replacing the parts the dryer dries the best it has since we've owned it. The dryer came with our house which we bought 3 years ago and it was 2 years old when we purchased the house, so it is now 5 years old.

Handed the parts to my son-in-law he's very mechanically inclined had the job done in 20 minutes

I followed the video instructions that were supply on your site

This has taken days to get the updated parts from another major international supplier. You can't just buy the screen or the housing - you have to get an updated set. Unfortunately they were not immediately available from PartSelect.

The lint screen that this company sent was 3x too large. I called to return/exchange it. No one available - go to customer service.
I went to customer service and entered my email address and the order number (while I was looking at the original order1). The email and order number could not be found.

I am still waiting to hear from someone from the company to get a RMA and return label! Will NEVER use this company again.
Vivien Joebchen

Followed YouTube video repair process. The only problem is that the door hinge has plastic bushings attached. A couple broke and the parts listing does not show the bushings, nor does the hinge come with them. The door is a bit loose without them. Nonetheless, the repair did the job for now.

One of the roller assembly froze up & had a flat spot on it. There for causing the drum not to rotate. Pulled it out replaced the roller & up & running.

I ordered the lint filter screen and when it arrived it looked exactly like the old one. It should have been nothing more than remove the old one and slide the new one in place.

Unfortunately, the new screen was about 1/2" wider than the old one and would not fit into the guide. After consulting by phone with your parts expert, we confirmed the model number and serial numbers, and eventually concluded that a design change must have been made by the manufacturer. We thought the only solution would be to also purchase the corresponding filter guide. So I ordered the guide. When it arrived, I installed it - a very difficult installation requiring putting my head and one shoulder into the dryer in order to get the screws out. (A long arm with two elbows would be nice.) After I got the old guide out, I discovered that it was exactly like the new one - 1/2" too narrow for the new filter screen. I reinstalled the old guide and returned both parts.

The dryer filter screen still has a hole in it and I am now waiting for my refund. I have no idea how to solve the problem.

The filter screen part number is 24053607, order number 18265310.

The guide part number is 24145665, order number 18348658.

Model number: DLE3170W

Serial number: 603KWMK6T539

Part showed up in 2 days and repair took 2 min. Very easy. Thank you!!