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11069822801 Kenmore Dryer - Instructions

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All Instructions for the 11069822801
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Customer:
ANTHONY from CHESHIRE, CT
Parts Used:
WP3392519
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
Dryer was working, but no heat.
First I unplugged the dryer, then removed the back panel, this exposed most all of the wiring and I could see the heater coils.
Not knowing what the problem was I started looking at the coils and could not see any broken parts.
So then checked the thermal fuse for continuity I removed the two wires from it with a small pair of needle nose pliers, it was held in place by two screws, once they were removed the fuse came out easily, I checked continuity with a volt meter placing the meter on X1 Ohms and could not get a reading.
I replaced with a new one and put it all back together the way I took it apart.
Then I plugged it in and it worked first time, I now have warm dry clothes.
2963 of 3336 people found this instruction helpful.
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Customer:
pat from lisbon,, OH
Parts Used:
WP3406107
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Wrench set
door switch was bad
i was able to go on line with your company , find my dryer, order the part and had it the next day. fast , great , service
1015 of 1061 people found this instruction helpful.
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Customer:
Dana from Grassvally, CA
Parts Used:
WP3392519
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Screw drivers
No heat but would run otherwise
Cleaning the lint out of the whole machine took quite a bit of time--it was everywhere. Underneath the lint trap was a collection that ultimately ruined the thermal fuse where it restricted the air flow considerably.

Ascertaining the problem was the most time consuming part.

The actual repair was quite simple and didn't take but 15-20 minutes.
874 of 946 people found this instruction helpful.
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Customer:
Terri from Saint Augustine, FL
Parts Used:
279570
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Door Catch part had fallen out,/ was missing
Received your parts, Popped them both right into place, Even though only one side needed to be replaced, I wanted them to match up. It was amazing how easy this was. My husband was quite impressed I had ordered these rather then look for either a new or used dryer from some other source.
672 of 730 people found this instruction helpful.
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Customer:
RICHARD from NORCROSS, GA
Parts Used:
WP3406107
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Dryer Would Not Turn Off With Door Open
Pryed dryer top open and opened front door. . Unscrewed the 2 retaining screws. Pulled old switch from the wiring harness. Put new switch in place and replaced the retaining screws. Put new switch wire plug into the wiring harness. Before closing top, checked door switch function with dryer on. Dryer cut off when door open and when closed dryer started normally. . . Maint. Note instruction book should warn that letting door slam, which I did on occaision, broke the switch arm. Might save future problems.
563 of 578 people found this instruction helpful.
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Customer:
Alan from Brooksville, FL
Parts Used:
WP3387747
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Socket set
Burned out heater element
Remove the kick plate from the bottom of the dryer by sliding a putty knife along the top edge to release the plastic clamps, one on each side about 4" in from the edges. The kick plate folds out and down. You will see the heat shield on the right, held in by one hex head screw. Remove screw and heat shield. The element is positioned in an open-front housing and is fastened to the left side of the housing by two hex head screws, located on the "rail" of the element and right near the two wires. Remove the hex-head screws that hold the element in place and disconnected the two wires by pulling them out by hand or with needle nose pliers. The only difficulty here is the cramped working area...I recommend a stubby socket driver for these two screws. Most of this I had to do by feel because I could not see the screw heads. Once the screws are out and the wires have been disconnected, slide the old element straight out toward you. You may need to disconnect a small plastic hose located to the left front of the element, but this hose just pulls right off. Vacume the dust & lint build-up out of the whole area, wipe out the element housing and clean up the whole underside of the dryer prior to installing the new element. Installation is reverse of removal. It also might be a good opportunity to clean out your exhaust duct and the vent to the outside. (Never use the aluminum foil-accordian-type duct.) If the exterior dryer vent has any kind of screen over it, remove it and get rid of it. Screens collect lint, lint builds up and burns out elements.
492 of 575 people found this instruction helpful.
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Customer:
Steven from East Norriton, PA
Parts Used:
WP8577274, WP3392519
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Socket set
Dryer overheated, blew out thermal fuse
I started to repair this and got busy and ended up calling a repair service -- that was the first time. They repaired it for over $200 and said the cause was bad venting. I fixed the vent before using the fixed dryer but it blew again. So I ordered these parts and replaced them myself for a lot of savings. However, the dryer still overheated. Through lots of testing I found the root cause the repairman missed: The heating element had gotten so hot that the assembly holding it warped, hitting the element and shorting it. So a new element is on order. I still needed the parts I ordered here but the overall repair ended up more complicated and expensive. I was disappointed a paid repair person left without further diagnosis. If he had unplugged the vent and checked the heat on the exhaust vent (as I ended up doing) it would have been obvious more than a new thermal fuse/thermistor was necessary. Instead I wasted over $200 on his visit. So my advice is if you're at all handy, repair this yourself. The dryer has a service manual inside the front toe board that walks you through most diagnostics and tests. However, it took a little more than that for me to discover the heating element problem. This was a very dangerous situation that could have easily led to a fire, yet not found by a trained technician!
388 of 438 people found this instruction helpful.
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Customer:
April from Xenia, OH
Parts Used:
WP3406107
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
Dryer wouldn't turn on b/c door switch broken
It was simple once I figured out what to do:). I removed the 2 screws on the top of the dryer... they were a bit hard to find. Even with the other descriptions on this site. I was removing things I didn't need to. The 2 screws you need to remove are under the LINT COLLECTOR LID. Remove those 2 screws & lift the lid... it will be tight at first. the front of the lid has 2 "catches" in the corners.

The hardest part was getting the door switch assembly to "unplug". We pried it off -- eventually -- & then simply plugged in the new one.

Saved me LOTS of money & was worth the 30 minutes - 1 hour of work.

As I said previously, once you realize how to get the lid up & manage to pry off the plug, that's all there is to it -- easy!

Save yourself time & money & do it yourself!
370 of 450 people found this instruction helpful.
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Customer:
Wesley from Boyds, MD
Parts Used:
WP3387747, 279769
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
Dryer not heating
Our dryer is 8 years old and had been slowly taking longer and longer to dry clothes, to the point that I was ready to purchase a new one. When the dryer stopped heating completely, I removed the bottom panel and found that the heating element was no longer working. I checked online and found this website. The top two recommended fixes for this issue was to replace the heating element and/or thermal cut-off kit (two sensors). I chose to purchase both, delivered to me very quickly (two days). I figured for $80 you can't go wrong. Here's the procedure I followed:

On my particular model, the back does NOT come off and all of my repairs had to be made via the front, bottom panel.

(1) disconnected 6 wires (3 pairs) from the heating element and two thermal sensors
(2) removed entire heating element 'sleeve" which contained both the heating element AND the two sensors. The space is way too tight to try and do this any other way (and I highly recommend this method to save a ton of time and frustration.)
(3) vaccummed out the entire inside of the dryer, clearing all lint and debris, including tons of lint creating a blockage, thus slowing the ability to dry over the years
(4) replaced sensors and heating element
(5) installed heating element & Thermal sensors back inside and reconnected all wires
(6) tested dryer to ensure that heating element lit up and produced heat - it worked beautifully!

Besides fixing the heating issue, cleaning out the clogged lint pipe at the back of the dryer and wall have made the old dryer new again. It's working better than ever!
294 of 332 people found this instruction helpful.
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Customer:
JEFFREY from FALL RIVER, MA
Parts Used:
W10120998
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
felt strip came off lint screen
ordered new lint screen, removed old screen, inserted new screen.
219 of 270 people found this instruction helpful.
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Customer:
Melody from North Las Vegas, NV
Parts Used:
279570
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Door wouldn't latch.
I can't believe I waited so long to find this part and do this. I got the package very fast, opened it, took the piece to my dryer and popped it into place with my fingers. It worked perfectly! this took all of two minutes and saved me from having to hold the dryer door closed with a stick. Thank you, thank you!!!
202 of 282 people found this instruction helpful.
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Customer:
Baxter from Goodlettsville, TN
Parts Used:
WP3406107
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
When I opened my dryer door while it was running, the drum continued to turn and the light would not come on.
First unplug your dryer. Then, I removed the two screws on the lint trap leaving the lint trap in place--do not pull out the lint trap--only remove the two screws. Next, slide the top of the dryer slightly forward in order to release the top of the dryer. I did this with my hands. Once the top of the dryer is released, raise the top of the dryer and unplug the door switch assembly. Then, remove the two screws that hold the switch. These two screws were located on the front panel of my dryer and are visible when you open the dryer door. Remove the old switch and install the new switch by putting the two screws you previously took out from the old switch back in place and plug in the new switch. Lower the dryer top. Push the top back to lock in place. Line up the lint trap holes for the two screws that hold it in place and replace those screws. Plug your dryer back in and it should work properly. Very easy repair. We ordered our part one morning before noon, and it was here the next afternoon with regular shipping. GREAT SERVICE.
156 of 223 people found this instruction helpful.
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Customer:
Dennis from Port Orchard, WA
Parts Used:
WP3977456
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Broke start switch while moving
Turned off the power.Pulled the dryer out, removed the screws from the control cover panel, unplugged the switch, pressed the release clip the did the opposite to install new switch. Replaced the back panel, put the nob on and it looks as good as new.Turned on the power.
109 of 118 people found this instruction helpful.
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Customer:
Pam from Woodbridge, VA
Parts Used:
279570
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
dryer door would not stay shut
This repair was a cinch. Pliers to pull out the metal piece and a screwdriver to pry out the 'catch' part in the door. Both replacement pieces went right in. I cannot believe how easy and CHEAP this fix was, and I'm so glad I found this site!! I figured I would have to call a repairman and pay big bucks, so I put it off, but the door was getting worse--slamming it so hard to keep it shut. Again, thanks for this great site.
103 of 106 people found this instruction helpful.
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Customer:
Jill from bellevue, WA
Parts Used:
279570
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers
Door won't latch
I did NOT have to repair the latch on the actual door, just the small metal piece that it hooks on (on the dryer itself) and it took about 10 seconds to.....do it myself. Just used needle nose pliers so squeeze the piece together and fit it in. thanks
95 of 156 people found this instruction helpful.
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All Instructions for the 11069822801
1 - 15 of 992