63013909010 Kenmore Dishwasher - Instructions

We let this go for a shameful amount of time before I decided I could probably fix it. The roller broke so you could only pull it out about halfway or it would come off the track. I looked up the part, and bought it. Actually bought two in case it happened again. When I arrived I looked at how it was put together on the other side and then just basically pushed it onto the rod and it was fixed. I am ashamed it took so long to do it. Never be afraid to try it yourself. It was a total of $10 shipped to fix it.

Remove the dishwasher from under the counter. Remove door springs. On the inside of the lip of the door remove the 6 screws that hold the outer door panel on, and remove panel. this will expose hinge screws. Remove the two screws per side holding the inner door to the hinge assembly. Take pictures of the way the gasket's grey plastic end cap assembles between the inner door frame and the hinge, and remove the inner door. The old gasket has a channel lip that sits on the plastic edge of the washer tub, pull it off this lip and discard. Install new gasket and put it all back together! Use this opportunity to clean the gunk out of the upper door seals.

It was necessary to pull the dish washer to access the valve located on the lower left front of machine. Some difficulty in disconnecting water inlet and outlet hoses to valve since spring clips used to secure hoses. Tight spaces to remove the old valve and install new valve. Used screw type hose clamp on reinstall in lieu of spring clips. May have been easier had I had the special pliers used to remove and install spring type clips.
Saved a minimum of $100 for service call.

The part was perfect. The repair video was very helpful, except it did not include the disassembly of the old part. I figured that out, and all went smoothly until the final step. The screw included required not a slot-head screwdriver which everyone has, not a Phillips head screwdriver which everyone has, but a screw requiring a specialized driver that no one has. WHY? I substituted a normal screw and hope that does not mean the terrorists have won.

I watch utube to assess the problem then took eveything apart and saw the build up on the filter, which i had never cleaned. I tried to clean it but was unsuccessful so order the filter from partselect and it came within a couple of days, installed very easily and began to clean as it always had.

Really simple. You pull out the drain filter plate and pull the filter off the support and replace. I gave everything a good cleaning and put it back in place.

I ordered the wrong part....needed their help to locate the correct part.
Sent 3 emails asking for help to the 'customer service' email ----NEVER heard a word!!!......and now they want me to rate the installation ?!
Horrible customer service

Followed instructions from YouTube.

Replacement was fast and very simple. Was completed in less than 5 minutes.

replacing the sensor was simple, just unplug and turn it out, but didn't solve the problem, it's a float sensor that doesn't show up on the tech sheet in the dishwasher or anywhere in troubleshooting on the internet I could find.

The problem and solution were described on the internet. I ordered a set of 4 wheels for $43+. I received one wheel. When I called Drew told me that the order was correct, but the description on the web page was wrong. He was to sent me a return label, but it has not arrived. Since then I went to the Bosch website, found the set of wheels (Part 10016657) for $42. They have been installed and the problem seems to have been fixed.

Removed old discharge pump and replaced it with the new one. After four attempts the dishwasher worked once. This cycle continued for the next 3 attempts then it stoped all together. Ordered the sensor, installed it snd the dishwasher still doesn’t work! Now what do I do???

Turned power off, disconnected plug from switch, R&R switch, reconnected plug and restored power

Remove lower panel
TURN OFF POWER AT BREAKER
Remove water line
Remove the screws on bottom left of washer to remove solenoid valve
Pull out solenoid valve carefully there is a wire plugged into it, far enough to remove clamp on the hose
Remove valve far enough to disconnect wire
Order correct valve assembly
Reinstall in reverse order

Tried the door lock first. Did not fix the problem.

Replaced the drain pump and it fixed the problem.

Parts Select identified the pump as the most frequent problem.

Next time I will order both parts when one is cheap for any repair.

Find Parts Select is very helpful. They have identified a problem with a washing machine in the past.

I will use them for future problems.