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Matt
December 21, 2022
The heater stopped working. Won't come on at all. What would be the first part to trouble shoot or replace?
For model number EW7707CB
Hi Matt, thank you for reaching out. If your heater is not working, we suggest that you check the thermostat, part number FIX10310446. If you require assistance to place an order, please contact customer service. We hope that helps!
The power switches won't light up when i put them in the on position. Normally these are on regardless of how low the thermostat is turned.
For model number EW7707CB
Hello Mathew, thank you for contacting us. We would recommend checking the wiring connections in the control box, part number FIX12019843. If this does not help, the issue is probably related to a faulty thermostat, part number FIX10310446. Please reach out to customer service if you need help placing an order. Glad to be of help!
