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JGC Jenn-Air Cooktop - Instructions

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All Instructions for the JGC
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Customer:
Jeff from Lake Orion, MI
Parts Used:
WP74009336
Difficulty Level:
Difficult
Total Repair Time:
More than 2 hours
Tools:
Pliers, Screw drivers, Wrench set
Ignitor stopped working on gas cooktop
As others reported, there are 2 torx screws that need to be removed so that the burner element can be removed. One came out with a little effort, the other one did not as it was corroded. After breaking a torx bit, a second torx bit succeeded in breaking off the screw head. This then required a drill to drill out the broken shaft and then rethreading the screw hole. On to the ignitor replacement. The tiny screw holding the ignitor was corroded and would not come out. It too had to be drllled out and rethreaded. It was a 1/3" #4 screw with fine threads. Had to get it an appliance repair store as the local hardware places don't carry fine threaded screws. Finally got it all put back together after a week. My advice before ordering an ignitor is make sure you can take the current burner off the cooktop first to do the repair in the first place. BTW, the ignitor I ordered came quickly and was the correct part!
83 of 86 people found this instruction helpful.
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Customer:
Loren from San Luis Obispo, CA
Parts Used:
WP74009336
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
The ceramic insulator on the burner ignitor cracked & the spark shorted so that the burner would not ignite.
Firts I removed the 2 screws that held the burber in place. Then I lifted the burner up & disconnected the wire that connected to the ignitor. Then I removed the one screw that held the ignitor to the burner. I then reversed these steps, replacing the cracked ignitor with the new one, replaced the screw holding it to the burner, then reconnected wire, returned the burner to the stove and replaced the two screws that held it. All Done!
31 of 33 people found this instruction helpful.
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Customer:
Joe from Saratoga Springs, NY
Parts Used:
74007736, 74007735, 74007734
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
electrode would not lite burner
Unscrewed burner head and replaced with new burnerhead and electrode. Just like new. Parts cost 128.00 including shipping. Very simple repair. Saved 200.00 in labor. Parts came within 36 hours. Super Fast.
22 of 27 people found this instruction helpful.
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Customer:
chad from Houston, TX
Parts Used:
WP74009336
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Cracked porcelain insulator on burner ignitor
Removed grate and burner cover (held on by gravity - no tools needed) then removed the two screws holding down the burner itself. These screws are Torx screws so you will need a Torx bit set (looks like a phillips head screw driver but is star shaped). Once these screws are out, the burner lifts off to reveal two phillips head screws holding the ignitor in place. Remove these two screws, un-plug the ignitor, plug in the new ignitor and replace the two screws holding the ignitor in place. Be sure to have the ignitor centered. The first time I put the new ignitor in place, it was touching the frame of the stove, so it failed to spark since it was grounded. Replace the burner and two torx screws and replace the burner cover and grate. Done and done.
18 of 19 people found this instruction helpful.
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Customer:
Carol from Ridgecrest, CA
Parts Used:
WP74009336
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
ignitor was cracked and would no longer light the burner
I removed the burner cap and then the two screws that held the burner in place, pulled it out about 3 inches, disconected the ignitor and pluged the new one in, put the burner back in place and put the two screws back in, replaced the burner cap and it was done. I would also like to mention that I ordered my replacement part on Sunday evening and recieved it on Tuesday morning. Thanks Part Select!!!
11 of 12 people found this instruction helpful.
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Customer:
Sidney from Saint Francisville, LA
Parts Used:
74007735
Difficulty Level:
A Bit Difficult
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
Front right burner wouldn't lite
The igniiter is made of ceramic and had cracked.
I remove the burner assembly, but couldn't remove the screw holding the igniter. After trying liquid wrench and every available screw driver. I opted to order the complete burner assembly. I installed the new assembly in 5 minutes and it worked great. This is the second ceramic igniter that has cracked on this stove top and both times I've had to replace the whole assembly. For a $1000 stovetop, I expected better quality. I'm just wondering how many times I'm going to have to replace burner assemblies. Each time it's been a different assembly.
9 of 10 people found this instruction helpful.
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Customer:
Thomas from Cary, NC
Parts Used:
74007735
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Electrode not igniting burner
I've done this once before on this same gas stovetop as the electrode can degrade if it suffers from too many "boil-overs". The most important thing to do if the 2 screws holding the burner head on the cooktop are "tight" and don't unscrew easily is to soak them with WD-40 to loosen them up. Don't be in a hurry. They may need a couple of soak and waits. Once the screws are out, it's just a matter of connecting the wire on the electrode and replacing the burner. Also a Star screwdriver that fits properly is essential.
8 of 10 people found this instruction helpful.
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Customer:
Nicholas from Mt.Jackson, VA
Parts Used:
WP74009336
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Burner Ignitor malfunction
First I removed the two screws that held the element in place. I then pulled the element out about 3 inches to disconnect the electric wire - it had a small bayonet connection. I turned the element over and unscrewed the small screw holding the ignitor to the element freeing the ignitor from the element. After receiving the part from Part Select, I reversed the process...

1. attaching the ignitor to the underside of the element using the small screw.
2. reattaching the electric wire to the ignitor.
3. positioning the element on the stove top.
4. reattaching the eelement using the 2 screws.
5. testing and finding it worked fine.

A couple of observations:

1. The screws holding the element to the stove are star screws while the screw attaching the ignitor to the element is Phillips - necessitating 2 different screwdrives for an easy repair.

2. I had problems with the initial part delivery - it went to a wrong address. PartSelect Customer Service was great. I had a less than 5min wait for getting a rep on the line with the 1 call I had to make to get this corrected. And when I did get a rep she was both helpful, friendly and knowledgeable in correcting the situation.
6 of 7 people found this instruction helpful.
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Customer:
Catherine from FAIRFAX STA, VA
Parts Used:
WP90767, 74007736
Difficulty Level:
Very Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Replace X-Large Burner Head with Electrode
Disassembly: Removed 2 screws with nutdriver. Pulled off electrode connection. Screws were rusted and needed replacement.

Assembly: Slipped on electrode attachment. Went to local hardware store and bought 5/8" 8/18 pan head screws. Used screwdriver to screw down burner head. The 3/8" inch screws on the tech sheet do not work. Too short and flange is too wide to fit in opening in burner head.
5 of 6 people found this instruction helpful.
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Customer:
Mike from LIVINGSTON, NJ
Parts Used:
74007736
Difficulty Level:
Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set
burners would not light
This is the 3rd burner head that was replaced . everyone had the screws break off , & had to be drilled out & re tapped .I would not purchase the replacement screws @$4.00 each . They were just plain sheet metal screws that were steel . Better going to a home center & purchasing brass or stainless machine screws at a 1/4 of the cost .If you are not familiar with drilling out broken screws ,then this is not the repair for you .
4 of 4 people found this instruction helpful.
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Customer:
Louis from SUMMERVILLE, SC
Parts Used:
WP74009336
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
Six burner gas cooktop, two units not lighting properly
It was very simple two Phillips head screws to remove the burner and one screw to remove the ignitor. It was probably less than a 5 minute job per burner. Unfortunately one burner had a very rusty screw holding the ignitor and the head stripped out. I tried a stripped screw removal tool with no success so I used a drill press to drill the screw out. It still took less than 30 minutes. Now both burners work like new
3 of 3 people found this instruction helpful.
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Customer:
Tim from SCHWENKSVILLE, PA
Parts Used:
WP74009336
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Burner would not light
removed the two screws holding the burner to the cooktop, disconnected the wire clip from the electrode then removed worn out electrode from burner. Re-attached the new electrode to the burner, re-attached the igniter wire then put the burner assembly back onto the cooktop
3 of 3 people found this instruction helpful.
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Customer:
W E from Camden, NC
Parts Used:
74007736
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
electrode sparked but not enough to lite burner
Unscrewed burner assembly and removed wire. Unable to remove electrode screw. Striped head of screw. Tried penetrating oil but no luck. Tried to drill and use easy out bit but ruined burner assembly and had to order new burner assembly. When assembly came it had electrode in place but website does not show electrode with assembly except on one burner. With mail and all it took about a week to fix 2 burners. Returned unused electrode for credit. Overall, cheaper then a service call by far.
4 of 7 people found this instruction helpful.
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Customer:
jose from san juan bautista, CA
Parts Used:
74007736
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
erratic spark from electode,gas would no ignate.
Removed the two fastening screws with a small square head screwdriver,lifted the burner head disconnected wire from damaged electrode. To install just reversed the steps,total time less than ten minutes.
3 of 5 people found this instruction helpful.
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Customer:
Edward from FAYETTEVILLE, GA
Parts Used:
WP74009336
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers
Replaced electrode. Complications heat soldered set screw to electrode
Installation is simple and very straight forward. Problem, was i stripped the torx screw to release electrode because the screw was frozen. I then tore electrode out leaving space to use penetrating oil (inaffective ) then using a chisel to pop the screw out. It came out intact and did not damage the threads in the burner. So what could have been a 20 minutes job, turned into over an hour. But still worth doing myself.
2 of 2 people found this instruction helpful.
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All Instructions for the JGC
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