JCP930TK1WW General Electric Cooktop - Instructions
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- Customer:
- Scot from Oakland, FL
- Parts Used:
- WB30T10099
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers, Wrench (Adjustable)
Large burner on dual element burned out
This was really easy, and pretty with no problems or issues It took me longer to write this than to do the actual installation. I used a digital camera to help me remember where things were, but a pen/paper works fine. Here's what I did:
1. Turn off the breaker for the cooktop.
2. Remove (2) 1/4" hex screws directly under cooktop. You may need to open oven door to reveal them.
2. Prop up cooktop. I used the box the replacement element came in.
3. The element is held in place with (3) brackets held in by a #2 philips screw each. Mark the location of each of the brackets. There are numbers on the element to help you do this.
4. Write down where each of the wires connects to the element. There's only a few of them, but I tend to forget that stuff. The wires have female spade-type connectors that connect to the male ends on the element.
5. Using a needle-nose or small pliers wiggle each wire off the element. Grab the wires by the end of the female connector when you do this. I found it helpful to use a small flat screwdriver to help pry them off. Mine were on pretty tight, so expect this to take a few mins. If you have problems getting to the wires, remove the brackets (next step) first and come back to this one. I let the element hang from the wires without any problems, but I still wouldn't recommend it.
6. Remove each of the screws with a #2 philips screwdriver. Support the element with your hand and gently pull each bracket away from the element. Once they're all gone, the element should just come out. I took a look at my old element and saw that the large burner wires were melted in a couple places, so it was definitely broken.
7. If necessary, clean the underside of the cooktop surface with a clean papertowel. There was a little dust from the old element on mine.
8. Connect the new element and test to make sure it works by turning on the breaker and turning on the burner for a second or two. Note: This will make the top of the element hot for some time, so test it and go away for a few mins. If it works OK, proceed. If not, disconnect and figure out what else may be wrong.
9. Using the old element, make copies of the marks you made for the bracket locations onto the new element. You'll have to punch through the insulation when re-attaching the screws.
10. Re-wire the new element, if necessary and re-attach the brackets over the marks you made. This may be a pretty tight fit because the new element was thicker than the old on mine. I opened up the brackets a bit to make it not so hard to re-attach. Hook the brackets on and squeeze them over the element. The holes in the brackets need to line up with the holes drilled into the bottom of the element. If they don't, spin the element around (or detach and re-attach the brackets) till they do.
11. Screw in the (3) screws over the brackets pushing them through the insulation on the element.
12. Close the cooktop and reattach the hex screws under it (1/4" hex).
13. Turn on the breaker and test again.
Thats it, works great now. Good Luck
1. Turn off the breaker for the cooktop.
2. Remove (2) 1/4" hex screws directly under cooktop. You may need to open oven door to reveal them.
2. Prop up cooktop. I used the box the replacement element came in.
3. The element is held in place with (3) brackets held in by a #2 philips screw each. Mark the location of each of the brackets. There are numbers on the element to help you do this.
4. Write down where each of the wires connects to the element. There's only a few of them, but I tend to forget that stuff. The wires have female spade-type connectors that connect to the male ends on the element.
5. Using a needle-nose or small pliers wiggle each wire off the element. Grab the wires by the end of the female connector when you do this. I found it helpful to use a small flat screwdriver to help pry them off. Mine were on pretty tight, so expect this to take a few mins. If you have problems getting to the wires, remove the brackets (next step) first and come back to this one. I let the element hang from the wires without any problems, but I still wouldn't recommend it.
6. Remove each of the screws with a #2 philips screwdriver. Support the element with your hand and gently pull each bracket away from the element. Once they're all gone, the element should just come out. I took a look at my old element and saw that the large burner wires were melted in a couple places, so it was definitely broken.
7. If necessary, clean the underside of the cooktop surface with a clean papertowel. There was a little dust from the old element on mine.
8. Connect the new element and test to make sure it works by turning on the breaker and turning on the burner for a second or two. Note: This will make the top of the element hot for some time, so test it and go away for a few mins. If it works OK, proceed. If not, disconnect and figure out what else may be wrong.
9. Using the old element, make copies of the marks you made for the bracket locations onto the new element. You'll have to punch through the insulation when re-attaching the screws.
10. Re-wire the new element, if necessary and re-attach the brackets over the marks you made. This may be a pretty tight fit because the new element was thicker than the old on mine. I opened up the brackets a bit to make it not so hard to re-attach. Hook the brackets on and squeeze them over the element. The holes in the brackets need to line up with the holes drilled into the bottom of the element. If they don't, spin the element around (or detach and re-attach the brackets) till they do.
11. Screw in the (3) screws over the brackets pushing them through the insulation on the element.
12. Close the cooktop and reattach the hex screws under it (1/4" hex).
13. Turn on the breaker and test again.
Thats it, works great now. Good Luck
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- Customer:
- JERALD from PHENIX CITY, AL
- Parts Used:
- WB30T10099
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
Two part burner, outer ring not working
The outer ring on the adjustable large haliant surface burner of our smooth top stove would not work. It would only work on the small (inner) size.
Found the part on this site, ordered, 3 days later, and it was fixing time.
2 screws removed to lift cooktop, 2 screws to remove old burner and disconnected 4 electric clips one at a time and placed them in same position on new burner. Replace the 4 screws and done.
VERY SIMPLE.
Found the part on this site, ordered, 3 days later, and it was fixing time.
2 screws removed to lift cooktop, 2 screws to remove old burner and disconnected 4 electric clips one at a time and placed them in same position on new burner. Replace the 4 screws and done.
VERY SIMPLE.
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- Customer:
- John from Fresno, CA
- Parts Used:
- WB24T10119
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Switch failed
I turned off the circuit breaker and tested the cook top. I pulled the cook top out and laid a piece of plywood over the opening to work on the cook top and not scratch the granite counter top. The mistake I made was to turn the cook top upside down and separate the top from the housing. The dampening springs came off the burners and I could have damaged the elements (but they checked out ok). I turned the whole assembly right side up again and replaced the switch and put it all back together. It works great...thank you for the part.
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- Customer:
- Rodney from Erath, LA
- Parts Used:
- WB24T10119
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
Electric range burner not working due to control switch
Turned off power to counter top range and pulled-up from counter. Set range on counter and removed 16 screws from around the housing allowing me to pull-up and remove range top. Used socket to remove 4 screws holding control switch bracket in place and 2 screws holding bad switch in place. Disconnect wires from bad switch and reconnected to new switch. Placed and screwed switch bracket back in place. Before placing range top back I turned power back on to to test burner operation. Burner and switch operated correctly and I completed screwing range top back in place, setting back down into counter top. Done
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- Customer:
- Van from Hyde Park, NY
- Parts Used:
- WB30T10099
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Inner element of dual burner died
-Turn off breaker
-Undo the two screws that hold the top surface down
-Prop up top surface with a board
-Remove two screws/spring clips holding burner
-Transfer electrical plugs to new burner (this was the most challenging part)
-Screw new burner in place
-Lower surface
-Secure surface
-Undo the two screws that hold the top surface down
-Prop up top surface with a board
-Remove two screws/spring clips holding burner
-Transfer electrical plugs to new burner (this was the most challenging part)
-Screw new burner in place
-Lower surface
-Secure surface
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- Customer:
- paula from East Grand Rapids, MI
- Parts Used:
- WB30T10099
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers, Wrench (Adjustable)
Center of large burner stopped working.
First and foremost, I am a 63 year old cooky baking GRANDMOTHER. I don't know anything about fixing appliances. I read the other repair stories pertaining to my burner and I thought, "why not."
It was a snap!
My part arrived the very next day, bless you Parts Select! I just did what the others (see above) did: I removed 2 screws to release the stove top, then I took a few digital photos to be sure I would know where the wires went. I released the old burner, pulled out the thingamajigs that held the wires in the old burner, then pushed the new ones in their place, replaced the stove top, plugged it back in, turned it on and jumped for joy! If I can do this, anyone can.
It was a snap!
My part arrived the very next day, bless you Parts Select! I just did what the others (see above) did: I removed 2 screws to release the stove top, then I took a few digital photos to be sure I would know where the wires went. I released the old burner, pulled out the thingamajigs that held the wires in the old burner, then pushed the new ones in their place, replaced the stove top, plugged it back in, turned it on and jumped for joy! If I can do this, anyone can.
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- Customer:
- Larry from Mattawa, WA
- Parts Used:
- WB23M9
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Intermitently the switch would stick on high.
Pulled unit from the counter top, removed all side screws holding the top on and set the top off. Removed switch mount section, Identified the terminal wire locations. I then removed the old switch and connected the wires per my diagram. Returned all screws, tested the burner for opeation and reset the cooktop back into the counter hole and secured.
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- Customer:
- Al from Ocala, FL
- Parts Used:
- WB24T10119
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
RF Dual Burner out. Smoke in the area of controls
Shut off circuit breaker. Removed cooktop from island counter. Removed all knobs. Removed all screws after finding layout diagrams of unit on your web site. Lifted glass top from metal cabinet. Ordered control after trouble shooting the problem. (Master Electrician). Obviously burned out from water in control. Ordered control on line and installed it when it arrived three days later. Before installing control I cleaned and dried out the area. I cleaned the glass top around all the control shaft holes and the rubber boots and lubricated them with silicone to help keep them dry and for ease of turning controls. Turned on circuit breaker and checked all burners, pilot light and hot top indicating lights.
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- Customer:
- David from Porter Ranch, CA
- Parts Used:
- WB24X449
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
The shaft on the selector switch broke.
You have to replace the switch if the shaft breaks (I think we hit it with a pot). This is a flat glass cook top. Turn off the power at the breaker box. I took the drawers out below the cook top and loosened the bracket holding the electrical conduit. That allowed me to push up the cook top from below. There is some adhesive but nothing hold it except its own weight and the adhesive. You do not need to disconnect the conduit. Remove all of the knobs. Remove all of the Phillips screws around the upper perimeter. Do not remove any of the hex screws yet. When all of the screws are removed, lift the glass cook top off of the metal "guts." At this point there will only be adhesive holding it on. Now remove two hex screws at each end of the control strip. Remove the two Phillips screws from the subject switch. Lift up the the control strip, disconnect the electric leads to the switch, reconnect the leads to the new switch, and then re-attach the new switch to the control strip with the two Phillips screws. Then go backwards. Replace the control strip and secure with the two hex screws at each end. Before replacing the cook top, check the burners. They rest on posts with small springs designed to keep them flush with the glass cook top. Make sure that all of the burners are properly aligned on their posts and springs. Replace the cook top and re-attach with all of the Phillips screws. Return the cook top to its resting place making sure the adhesive strips are correctly placed around the perimeter. Replace the bracket on the conduit. Put the knobs back on. Flip the breaker back on and start cooking.
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- Customer:
- Mark from Fayetteville, AR
- Parts Used:
- WB24X449
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
broken burner selector switch
Turned off power to cooktop. Disconnected power wires and removed cooktop from counter. Removed screws holding on the cooktop surface. Separated cooktop surface from cooktop. Removed 4 screws holding control panel, then removed 2 screws holding selector switch. Removed 2 wires plugged into selector switch. Installed new selector switch and reassembled cooktop.
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- Customer:
- Barry from Bradenton, FL
- Parts Used:
- WB30T10099
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers, Socket set
Outer ring of burner did not work
1- opened oven door
2- unscrewed 2 screws underneath top with a socket wrench
3- unscrewed clips that held burner
4-used needle nose pliers to pull off wire clips off old burner
5- placed wires onto new burner
6- opened clips to make it easier to reinsert burner
7-reattached burner
8-Replaced top
The hardest part was unscrewing the 2 screws that held the top in place due to the position of the screws
2- unscrewed 2 screws underneath top with a socket wrench
3- unscrewed clips that held burner
4-used needle nose pliers to pull off wire clips off old burner
5- placed wires onto new burner
6- opened clips to make it easier to reinsert burner
7-reattached burner
8-Replaced top
The hardest part was unscrewing the 2 screws that held the top in place due to the position of the screws
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- Customer:
- peter from westfield, MA
- Parts Used:
- WB30T10099
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
outside element burned out
. First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two plugs.
plugged in the new element and screwed it in place
plugged in the new element and screwed it in place
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- Customer:
- Chandra from Naugaeuck, CT
- Parts Used:
- WB30T10099
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers, Socket set
Burner element was burnt
It was very easy. First turn off the power. Remove two screws to pick up the hood then remove two screws holding the element. Tag the wires with number. Unplug the old burner attach the wires to new burner. Attach two screws with spring to hold the burner, put the hood down and put the screws holding the top hood.
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- Customer:
- Peter from Abbeville, LA
- Parts Used:
- WB30T10099
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
The front right outer element was defective.
My cooktop is a stand alone unit mounted in a counter top not associated with an oven.
-Removed power to the cook top. Breaker off.
-Lifted the cook top straight up from the counter top and placed two 24 inch board strips to support it above the counter top. This was very easy by pushing up from the bottom of the cook top. This is a two person job preferably.
-Removed the six phillip screws below the glass surface edge. 3 in the front, three in the back.
-Remove knobs and remove the glass top by lifting straight up.
-Record the wire positions on the element on paper and remove the connections.
-The element is mounted on two spring loaded studs that have spring clips as a retainer. Remove the two clips by pulling straight up with a plier or needlenose.
-The replacement element did not come equipped with the two mounting ears that the original had. I removed the two ears from the defective element and installed them on the new element. Very easy. Two phillips screws. The elements have perferations in the correct areas to accommodate this.
-Placed the new element in position and reinstalled the spring clips.
-Install the wiring terminals in the correct positions.
-Reinstalled the glass surface and the six phillips screws. Reinstall the knobs.
-Lower the cook top back into its counter top position.
-Return power to the cook top.
-Installation complete. Very simple!
-Removed power to the cook top. Breaker off.
-Lifted the cook top straight up from the counter top and placed two 24 inch board strips to support it above the counter top. This was very easy by pushing up from the bottom of the cook top. This is a two person job preferably.
-Removed the six phillip screws below the glass surface edge. 3 in the front, three in the back.
-Remove knobs and remove the glass top by lifting straight up.
-Record the wire positions on the element on paper and remove the connections.
-The element is mounted on two spring loaded studs that have spring clips as a retainer. Remove the two clips by pulling straight up with a plier or needlenose.
-The replacement element did not come equipped with the two mounting ears that the original had. I removed the two ears from the defective element and installed them on the new element. Very easy. Two phillips screws. The elements have perferations in the correct areas to accommodate this.
-Placed the new element in position and reinstalled the spring clips.
-Install the wiring terminals in the correct positions.
-Reinstalled the glass surface and the six phillips screws. Reinstall the knobs.
-Lower the cook top back into its counter top position.
-Return power to the cook top.
-Installation complete. Very simple!
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- Customer:
- Thad from Layton, UT
- Parts Used:
- WB30T10099
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
The dual burnner had somthing drop on it and it went out
I pulled out the range from the wall unplugged it from the wall then i opened the oven door and removed the two small screws on the front off the range and lifted the glass top and supported it with a 1/2" X 18inc wooden dowel, then i removed the two burner retaining screws with a small Phillips screw driver and removed the wires from the burner,
then i replaced the burner with the new one and reconnected the wires and placed the burner in to the two retaining clips and then tightened the two screws then i removed the wooden dowel and installed the two screws on the front bottom side on the range then i plugged in the range in and tested the burner then put the range back against the wall.
then i replaced the burner with the new one and reconnected the wires and placed the burner in to the two retaining clips and then tightened the two screws then i removed the wooden dowel and installed the two screws on the front bottom side on the range then i plugged in the range in and tested the burner then put the range back against the wall.
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