AEE08ATL2 General Electric Air Conditioner

After calling other parts supply companies with not much help, I found a helpful representative at Parts Select. My unit is very old & not many parts are available, so I asked the rep if she thought just buying a remote control would solve the issue since it was obvious that the whole panel was not broken or unusable. She was not sure b ... Read more ut said she would allow me to return it if it didn't. She sent the remote control out that day, I had it in 2 days. Not only did it totally solve the problem, it saved me a lot of money. Though these companies are not allowed to give technical advice, she was very helpful, friendly & efficient.

Have not repaired still waiting on parts. Yes it has been on order for a long time. Did yall just take my money and ship non parts?