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See part 12 in the diagram
Replacing your Whirlpool Refrigerator Ice Guide play video
( Grid squares measure 1x1 inch )

Ice Guide

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1 Review
$19.92
Fix Number: FIX11739026
Manufacturer #: WP2180224
Manufactured by: Whirlpool

Product Description

When the ice dispenser in your fridge is activated, the ice guide helps to ensure the ice flows into your glass. This is a genuine OEM replacement ice guide that is made of clear plastic. If your ice maker is not dispensing ice, or the locking tabs have broken on your current guide, you may need to replace this part. The ice guide is located in the freezer door, and you will need to turn off the ice maker before beginning this repair. You should not need any tools to replace this part, but a flat blade screwdriver may be helpful in removing the old ice guide.

Videos For installing this part.

Replacing your Ice Guide

Replacing your Ice Guide play video
Questions and Answers

Questions and Answers

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Installation Instructions Provided by Fix customers like you.

Average Repair Rating: 4.0 / 5.0, 20 reviews.
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  • Customer:
    THURL R from Leesburg, FL
  • Parts Used:
    WP2255431W, WP2180224
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
Ice Guide plastic tab broke, Actuator replaced for cosmetic purposes
Putty knife to remove the ice dispenser/water frame. Once inside, pop off the old actuator, attach the new ice guide to new actuator & reattach actuator. "You Tube"showed me the way if you need assistance........
3 of 4 people found this instruction helpful.
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  • Customer:
    David L from Nixa, MO
  • Parts Used:
    W10823377, 2203562B, WP2180224
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
Ice dispenser problems
When ordering parts, be sure you know what color they will be. The website does not say and sometimes there is no photo available. Email them and ask for the right part number. The website will tell you a black part is correct for a white appliance. It happened to me. I sent it back but had to pay shipping. When replacing the ice dispenser parts, you can install the hinge part first, then install the dispenser arm with the ice guide attached. THEN attach the door to the dispenser arm. This is much easier than attaching the door to the arm first, and then trying to assemble it. With the new parts (especially the dashpot) it works perfectly.
2 of 2 people found this instruction helpful.
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  • Customer:
    Sharon from Litchfield, CT
  • Parts Used:
    WP2180224
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
ICE GUIDE WAS BROKEN AND NEEDED TO BE REPLACED
Watched the video on the web site and figured out how to replace the part ordered after taking off the Escutcheon cover on the ice and water dispenser.
0 of 1 people found this instruction helpful.
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  • Customer:
    David from Taos, NM
  • Parts Used:
    WP2180224
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
Upper Retainer tabs were broken
Pulled the old guide per instructions and put the new one in.
0 of 1 people found this instruction helpful.
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  • Customer:
    Arnola from Santa Barbara, CA
  • Parts Used:
    WP2180224
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers
plastic tab on ice guide broke off
I cannot get the tab into the slot - have tried pressing into place with screwdriver (as seen on video) but it seems like it doesn't fit. I am afraid if I apply too much pressure I will break it. Looks so simple in video - any suggestions.
0 of 1 people found this instruction helpful.
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  • Customer:
    Matthew from Berwick, PA
  • Parts Used:
    WP2180224
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
I replaced the ice guide
As other reviews stated, the pressure is a little more than expected for a small plastic component, but the part fit perfectly and took me less than 2 minutes to align and install.
0 of 1 people found this instruction helpful.
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  • Customer:
    John L from Fort Lauderdale, FL
  • Parts Used:
    WP2180224
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
The ice guide missing.
I looked up ice guard replacement instructions on this site I unplugged the appliance, pushed the part up into place, snapped the tab into place and pushed the catch into place and replugged the appliance.
0 of 1 people found this instruction helpful.
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  • Customer:
    ROBERT from NEWARK, DE
  • Parts Used:
    WP2180224
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
broken clip
snapped new ice guide into place
0 of 1 people found this instruction helpful.
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  • Customer:
    Arvy from Saratoga Springs, UT
  • Parts Used:
    WP2180224
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
Broken keeper on the ice guide
Had to force it a bit but it popped right in.
0 of 1 people found this instruction helpful.
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  • Customer:
    Steve from Weatherford, TX
  • Parts Used:
    WP2180224
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
Ice guide broke and came loose.
Easy is an understatement. Snapped right into place. Have lost count how many times I've used this site but it has been a major money saver for me.
0 of 1 people found this instruction helpful.
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Customer Reviews
Average Rating: (1 Review)
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Model Compatibility
This part works with the following models:
Fix Number: FIX11739026
Manufacturer Part Number: WP2180224
Brand
Model Number
Description
Kenmore
10641522500
Refrigerator
Kenmore
10641523500
Refrigerator
Kenmore
10641524500
Refrigerator
Kenmore
10641529500
Refrigerator
Kenmore
10644102300
Refrigerator
Kenmore
10644103300
Refrigerator
Kenmore
10644109300
Refrigerator
Kenmore
10644322400
Refrigerator
Kenmore
10644323400
Refrigerator
Kenmore
10644324400
Refrigerator
Kenmore
10644329400
Refrigerator
Kenmore
10650022000
Refrigerator
Kenmore
10650022004
Refrigerator
Kenmore
10650027001
Refrigerator
Kenmore
10650027002
Refrigerator
Kenmore
10650027003
Refrigerator
Kenmore
10650027004
Refrigerator
Kenmore
10650032000
Refrigerator
Kenmore
10650032003
Refrigerator
Kenmore
10650032004
Refrigerator
Kenmore
10650037000
Refrigerator
Kenmore
10650037001
Refrigerator
Kenmore
10650037004
Refrigerator
Kenmore
10650202992
Refrigerator
Kenmore
10650202993
Refrigerator
Kenmore
10650203993
Refrigerator
Kenmore
10650212010
Refrigerator
Kenmore
10650222010
Refrigerator
Kenmore
10650223010
Refrigerator
Kenmore
10650228010
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