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March 22, 2022
Refrigerator compartment too cold. Have adjusted temp on panel with no luck. Suggestions?
For model number samsung rf24fsedbsr
Thank you for your question. If your refrigerator is too cold, there are some parts that you will need to check to see which one is causing the issue. You will need to check the evaporator fan motor, the damper assembly, the temperature sensors and the electronic control board. We have included a link that you may reference on how to check these parts. Once you have determined the part you need, please feel free to call customer service. We are open 7 days a week and anyone will be happy to assist you. We look forward to hearing from you!
Our refrigerator coils are freezing up, fridge then gets warm.. freezer works fine. once is defrosted, we see that the refrigerator fan is spinning, but the multimeter shows it below 2v. should i replace the fan? are there any other parts that might be making this problem that I need to replace? what are the part numbers?
For model number RF266ABRS
Hello Gerry, thank you for your question. We have researched your model and found that the issue is probably with the Defrost Heater, part number FIX4140521. If that does not take care of the issue, then the problem is most likely to be related to the Evaporator Fan Motor, part number FIX4138373. If you require assistance to place an order, please contact customer service. We hope that helps!