General Electric Refrigerator Dispenser Door Assembly or Flapper WR17X11653 | Fix.com

Dispenser Door Assembly or Flapper

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964304-1-S-GE-WR17X11653        -Dispenser Door Assembly or Flapper
964304-2-S-GE-WR17X11653        -Dispenser Door Assembly or Flapper
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Part Description:
This part mounts in the ice dispenser. **** The crank no longer comes with this part. You can use original crank. The crank is sold separately depending on model number of appliance.
This part fixes the following symptoms: Door sweating, Ice maker won’t dispense ice, Frost buildup, Leaking, Not dispensing water, Freezer section too warm, Door won’t open or close, Freezer not defrosting, Ice maker not making ice, Ice maker dispenses too little ice, Fridge too warm.
This part works with the following brands:
Part number cross reference:
This part works with the following products:
Refrigerator.

Installation Videos

Replacing your General Electric Refrigerator Dispenser Door Assembly or Flapper
Watch this how to video with simple, step-by-step instructions for a successful DIY repair.
Fixes the following symptoms:
  • The Flapper is not sealing which is causing frost build-up inside the freezer door and chute
  • The ice machine is frosting over and there is a lot of ice build-up blocking the chute
Tools used for this repair:
  • Flat Blade Screw Driver
  • Phillips Screw Driver

Installation Instructions

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Frsot build up and ice not coming out of shoot.

Couldn't get the trim board off, don't waste your time trying to do that. Remove the control panel by inserting screw driver in three holes. Lift up and out. Then you can follow the rest of the video explaining how to get your parts in.

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0 of 1 people found these instructions helpful
Parts Used: Dispenser Door Assembly or Flapper , Recess Door Spring
Difficulty Level: Really Easy
Total Repair Time: 30 - 60 mins
Tools: Pliers, Screw drivers
Customer: Lorraine from Nashwauk, MN

Warped flap on in-door ice dispenser, caused frost in freezer, clogged ice in the chute and prevented flap from closing

After watching this very helpful video, I was able to disassemble the in-door ice dispenser and replace the warped flap with the new part. This was a very easy process, just remember to unplug the appliance! The only tool I needed was a Phillips-head screwdriver.

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0 of 1 people found these instructions helpful
Parts Used: Dispenser Door Assembly or Flapper
Difficulty Level: Really Easy
Total Repair Time: 15 - 30 mins
Tools: Screw drivers
Customer: Melanie from Chapin, SC

Flapper had "cupped" allowing warm air to enter the freezer

Using the advice I found here, I located 2 slots underneath each end of the control panel. By inserting a flat blade screwdriver in these slots, the panel pops loose. I disconnected the electrical connections and set it aside. There are 4 phillips-head screws holding the ice chute and and control panel frame on. Once removed, you can easily remove the defective flapper and install the new one. Total time is 5-10 minutes. No more frost build-up in the fridge and it's maintaining temps better (with the defective flapper, warm air was causing the freezer to run too often and deep-freeze everything).

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0 of 1 people found these instructions helpful
Parts Used: Dispenser Door Assembly or Flapper
Difficulty Level: Really Easy
Total Repair Time: Less than 15 mins
Tools: Screw drivers
Customer: James from SUCCASUNNA, NJ

Not quite like the video on older models - ice door limit switch

Our Hotpoint (GE) is older, so does not have touch controls. The 3 position switch assembly has a limit switch on one side, and a plastic arm that snaps into the back of the assembly bracket. If you don't get that arm back in place, the ice door will open - and Never close. Be ready to unplug, or empty the ice bin in advance. Took me a bit to figure out how it worked, and was tricky to get back in place (two tries). But - for you out there w/Newer touch controls, should be simple and quick repair.

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0 of 1 people found these instructions helpful
Parts Used: Dispenser Door Assembly or Flapper
Difficulty Level: A Bit Difficult
Total Repair Time: 30 - 60 mins
Tools: Screw drivers
Customer: Ed from Signal Hill, CA

Ice buildup in freezer by ice cube outlet

Carefully removed trim ring like the video said. Carefully removed the circuit board. Took out 4screws. Removed the wiring plugins. The plastic unit then came out so I put it aside to get at the flapper. Took the flapper off by carefully prying the little tabs. Then put the new flapper on and reversed the removal steps. Took 15 minutes. But watch the video. It explained it very well!

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0 of 1 people found these instructions helpful
Parts Used: Dispenser Door Assembly or Flapper
Difficulty Level: Really Easy
Total Repair Time: 15 - 30 mins
Tools: Screw drivers
Customer: Paul from Sioux Center, IA

Freezer door flap would not close from the ice dispenser and the door would collect a block of solid ice.

Follow the installation videos they have on their website and it's very easy to replace all of these parts. Only issue I had was the top screw on the selenoid had rusted in place and instead of trying to get it out I simply wiggled the old part out, and wiggled the new one in its place. It worked great. My model has black shiny plastic inserts for the freezer and refrigerator door and it is easier to take the top trim molding off the freezer door to slide out the decorative plastic which allows you to pop the frame around the icemaker out much easier. Careful not to break clips on the decorative trim.

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0 of 1 people found these instructions helpful
Parts Used: Dispenser Door Solenoid Assembly , Dispenser Door Assembly or Flapper , Dispenser Door Recess Crank , Recess Door Spring
Difficulty Level: Very Easy
Total Repair Time: 15 - 30 mins
Tools: Pliers, Screw drivers
Customer: Klark from Orlando, FL

The ice door was not closing

I followed the videos that you guys had on the internet step by step which made the job of installation easy.

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0 of 1 people found these instructions helpful
Parts Used: Dispenser Door Solenoid Assembly , Dispenser Door Assembly or Flapper , Dispenser Door Recess Crank , Recess Door Spring
Difficulty Level: Easy
Total Repair Time: 1- 2 hours
Tools: Screw drivers
Customer: george from miami, FL

Icing problem in freezer compartment, and water draining into catch pan in door recess.

(1)Remove plastic bezel trim plate surrounding in-door service recess. (2)Remove lower screw that holds motherboard in place. (3)Remove motherboard and wiring clip harnesses x 3. (4)Remove x3 retaining screws that anchor door flap seleniod. (5)Remove seleniod action pin and retaining crank arm w/flap. (6)Reassemble in opposite format with new components. Easy peasy lemon sqeezey...

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0 of 1 people found these instructions helpful
Parts Used: Dispenser Door Solenoid Assembly , Dispenser Door Assembly or Flapper , Dispenser Door Recess Crank
Difficulty Level: Really Easy
Total Repair Time: 15 - 30 mins
Tools: Screw drivers
Customer: Robert from Auburn, WA

Ice maker frozen because flapper will not close

Kill AC power to Refrigerator, Using putty knife remove outer cover, gently pull down and remove control unit, unplug three cables on control unit, remove solenoid assembly which was rusty and locked up, install new solenoid and flapper (if needed), reverse procedure and reinstall control panel and outer cover which snaps in place. I have performed this procedure on my personal GE refrigerator. The process was so simple that I repair two other family refrigerators with Ice dispenser problems. I would never have tackled this if not for the in depth video instructions provided.

Were these instructions helpful?

0 of 1 people found these instructions helpful
Parts Used: Dispenser Door Solenoid Assembly , Dispenser Door Assembly or Flapper
Difficulty Level: Easy
Total Repair Time: 30 - 60 mins
Tools: Screw drivers
Customer: Morgan from MILTON, FL

The new flapper may not be working that well as there still seems to be ice developing around the bottom of the ice make inside the freezer!

I watched a You tube video while completing the repair!

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0 of 1 people found these instructions helpful
Parts Used: Dispenser Door Assembly or Flapper
Difficulty Level: Really Easy
Total Repair Time: Less than 15 mins
Tools: Screw drivers
Customer: George from Perry Hall, MD
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Model Cross Reference List

This part works with the following models:

Fix Number: FIX964304
Manufacturer Part Number: WR17X11653


Brand Model Number Description
Kenmore36350221000Refrigerator
Kenmore36350222000Refrigerator
Kenmore36350227000Refrigerator
Kenmore36350232000Refrigerator
Kenmore36350237000Refrigerator
Kenmore36350242000Refrigerator
Kenmore36350247000Refrigerator
Kenmore36350622000Refrigerator
Kenmore36350627000Refrigerator
Kenmore36357552790Refrigerator
Kenmore36357552791Refrigerator
Kenmore36357557790Refrigerator
Kenmore36357557791Refrigerator
Kenmore36358062890Refrigerator
Kenmore36358062891Refrigerator
Kenmore36358062892Refrigerator
Kenmore36358062893Refrigerator
Kenmore36358062894Refrigerator
Kenmore36358062896Refrigerator
Kenmore36358062897Refrigerator
Kenmore36358067890Refrigerator
Kenmore36358067891Refrigerator
Kenmore36358067892Refrigerator
Kenmore36358067893Refrigerator
Kenmore36358067894Refrigerator
Kenmore36358067897Refrigerator
Kenmore36358072891Refrigerator
Kenmore36358072892Refrigerator
Kenmore36358072894Refrigerator
Kenmore36358072896Refrigerator