The temperature sensor, also referred to as a thermistor, is used to monitor the refrigerator and freezer internal temperatures. The sensor is a small capsule like device that is protected by a white plastic casing. The sensor sends the temperature reading to the control board, which uses this information to turn on the compressor and fan circuits. If this part is malfunctioning it may inaccurately signal the control board to turn off these components, resulting in warmer than normal temperatures in the fresh food and freezer sections. This part can break from material fatigue through normal use, and will need to be replaced when this happens. You will find this part attached to the evaporator and control housing in your appliance. This OEM part measures roughly 1.25 inches with 18-inch long wire leads. For this repair, you will need a 1/4 inch nut driver, a pair of strippers and crimpers, and a pair of wire splice connectors.
Works with the following brands:
General Electric, Hotpoint, Kenmore
Works with the following products:
Refrigerator, Freezer, Range
Fixes the following symptoms:
Fridge too warm, Freezer section too warm, Fridge too cold, Freezer not defrosting
We're sorry, but our Q&A experts are temporarily unavailable.
Please check back later if you still haven't found the answer you need.
10 questions answered by our experts.
< Prev
1
Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched. Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Daniel
October 24, 2022
How would I know which temperature sensor is failing on my refrigerator? My freezer seems to be working fine but my refrigerator is way too cold and it's freezing items like spinach.
For model number GE PSS26MSRASS
Hi Daniel, thank you for reaching out. According to our research, this is the temperature sensor that is causing the fridge to freeze the items. Replacing it should fix your problem. We hope this helps! If you need help placing an order, customer service is open 7 days a week. Thanks again for your great question.
2 people found this helpful.
Was this helpful?
Thank you for voting!
Jason
December 2, 2023
My freezer stays warm (around 23 degrees F to 25 degrees F), but my Fridge stays at 37 degrees F. Do I need to replace the temperature sensor in the Freezer? Is there another part I should look into?
Not sure if this is related: We had issues with our ice maker not making ice for 2 months (in freezer and outside door), and then all of a sudden it started working again.
Thanks!
For model number GFE29HMEFES
Hello Jason, thank you for the question. Yes, we would recommend checking the freezer section temperature sensor, part number FIX304103, to get to the root of the problem. Let us know if you have further questions!
1 person found this helpful.
Was this helpful?
Thank you for voting!
Norm
December 13, 2023
All temperature sensors the same part?
For model number gss25gshecss
Hello Norm, thank you for the question. We have researched and found that for your model, all the temperature sensors have the same part number FIX304103. We hope this information helps!
1 person found this helpful.
Was this helpful?
Thank you for voting!
Brandon
February 3, 2023
My ice maker is not producing ice, water works ok, and ice maker was replaced along with the blue plastic thing where water goes through. Could this be the temperature sensor?
For model number GFE28GSKJSS
Hello Brandon, Thank you for writing. We suggest testing the Secondary Dual Water Inlet Valve. The Valve is a dual valve and the solenoid that sends water to the ice maker could be faulty. Set your multitester to the R X 1 ohms setting to test for continuity. Place each of the multitester's leads on a terminal. Your multitester should display a reading between 200 and 500 ohms. Closely examine your water inlet valve. The exact ohm resistance rating you should test for may be marked on the valve. We hope this information helps!
Freezer cold at 0, refrigerator at 53. Service guy replaced temp sensor still not working. I replaced defrost heater because they said it was next. Still no success. Should I try replacing temp sensors in both freezer and refrigerator?
For model number DFE29JMDJES
Hello Dana, Thank you for the question. We suggest checking the Air Duct to make sure it is opening and closing normally and allowing cold air through from the freezer to the fresh food section. We hope this solves your problem!
I'm Confused about my Temperature sensor. I clearly see in the new part two wires. The part in the fridge looks like one thick wire. Am I letting a protective coating cause my doubts?
For model number GFE28HSHDSS
Hi Mike,
Thank you for your question. We have included a link to one of our YouTube videos that you may reference on how to install the temperature sensor. The refrigerator in the video may appear different from yours, but it will give you a general idea on how to install the part. If you have any questions, please let us know. We are open 7 days a week. We look forward to hearing from you!
Was this helpful?
Thank you for voting!
Valentin
July 5, 2022
My fridge is too cold. The freezer itself freezes well but the top part where the fresh food area is keeps getting frozen. What can I do. Thank you.
For model number PFE28RSHHSS
Hi Valentin,
Thank you for your question. If the fresh food section of your refrigerator is too cold, there are some parts that you will need to check to see which one is causing the issue. You will need to check the thermistor, the refrigerator dispenser control board and the main electronic control board. We have included a link that you may reference on how to check these parts. Once you have determined the part you need, please feel free to call customer service. We are open 7 days a week and anyone will be happy to assist you. We look forward to hearing from you!
Will this fix running all the time even when control set on 0?
For model number Lffu14f5hwl
Hello Randall, Thank you for your inquiry. The temperature sensor/thermistor is one of the causes of the refrigerator running all the time to keep cool. The compatible one for the model number that you have provided is FIX977306. We would also recommend checking the defrost heater, the defrost thermostat, the run capacitor, and the door gasket. Check the gasket with a plastic card to check for any gaps between the gasket and the cabinet, and you can check the other parts with a multimeter. Good luck with your repair.
The blue plastic thing that I referenced in my last question is the thing you told me to test and that is the part that also was replaced and brand new along with my ice maker, so now probably the temperature sensor is bad, thank you
For model number GFE28GSKJSS
Hello Brandon, thank you for writing. You can also test the Temperature Sensor with a Multimeter. With the sensor warmed up to room temperature the sensor should read approximately 6.2K Ohms at 68°F. We hope this information helps!
Was this helpful?
Thank you for voting!
Mike
January 13, 2024
Hello,
The freezer stays at 0. The refrigerator stays between 45-47 most of the time, set at 37. Occasionally it'll stay in the upper 30s. I replaced the thermistor behind the back cover and it stayed at temp for a few months. But now it's back to the 40s. Are there any more that I should be looking for?
For model number GFE29HMEFES
Hello Mike, thank you for your inquiry. According to our understanding, the issue could be with the fresh food section door gasket. We would recommend checking and replace the faulty gasket. The left and right door gaskets for your model are part number FIX12710376. They are sold individually. We hope this helps!
If your freezer has a buildup of frost, or is not maintaining the proper temperature, there may be an issue with the defrost thermostat. This device stops the evaporator coil from overheating while the defrost cycle is r...
This front load washer cleaner removes odor-causing residue. Use it once a month and it will keep your machine fresh and clean. Package comes with 3 tablets.
Fresh Flow Produce Preserver is made for your refrigerator to help keep produce fresh for longer by absorbing the chemical, ethylene, that causes your fruits and vegetables to ripen quicker. Your produce could be fresh f...
Affresh dishwasher Cleaner is specially formulated to help remove limescale and mineral build-up that can be unsightly and could affect your dishwasher's performance. Each tablet is designed to clean inside your machine ...
Make your cooktop shine with Frigidaire ReadyClean Glass and Ceramic Cleaner. Our scratch-free, streak-free formula removes smudges, grease, burnt-on food, dirt and oil, while protecting and polishing to repel dust and d...
Online info suggested thermal sensor was the issue (coils cleaned, fans functional). I ordered the part and received it in 2 days. Finding the sensor was the issue. I removed the shelves, then removed a temp control knob, the lights and the protective panel covering them. I removed a long white panel (no screws), removed two panels (
... Read moreone with 2 screws, one with three screws. The thermal sensor was behind the last panel removed. The cooling coils with the thermal sensor were covered with a styrofoam like device. Used a hair dryer to melt the ice. The new sensor was then put in place as per other videos on this topic. It took longer to melt the ice then to remove the panels giving access to the sensor. All in all a pretty easy repair. BTW, refrigerator is working fine (0-2F in freezer, 37F in fresh foods side).
Replace the termostat and temp sensor for those two you have to cut and splice new wires. And the water filter easy twist off and twist back on for the heater and braket assembly it was pull out old and place new maybe hour long job
Removed 6-8 small screws (hex, slotted and phillip's) to access coils in freezer. Found Temp Sensor and Thermostat attached at top of coil. Clipped Temperature Sensor and Thermostat wires close to existing sensors. Used screw caps to splice new components. Dabbed a small amount of petroleum jelly into caps to protect from moisture.
... Read more Freezer and Frig working better than they have in years. No more freezing up and food stays fresh longer.
Freezer clod-fridge warm, coils were frosting up cutting off air flow
I removed the old temperature sensor by cutting the wires. I attached the wires of the new sensor with wire nuts and mounted it in the same bracket.first I removed shelves, bottom drawer, one drawer slide. then removed plastic cover from inside, light bulb, removed two screws from back panel (inside refrigerator, removed panel. You will s
... Read moreee heater towards bottom. Remove screws (2) that hold heater in place, disconnect wires from heater, thermostat is attached to line just above where heater is attached. You will find that is quicker to cut thermostat wire, then splice together with wire nut. reassemble in reverse order. To check ice door, you must remove inner door panel, mine had to selenoid rusted and locked up. Removed , cleaned, reinstalledm worked ok. Hope this helps someone. Thank you from your good service!
Went to this site read through there trouble shooting info. Bought my parts they arrived very fast. The were very easy to install if you have any mechanical knowledge. Replaced both parts in less than 30 minutes. Nothing changed. So had to buy the replacement mother board. Installed it in 20 minutes. Everything is awesome running right no
... Read morew.
After the refrigerator had been disconnected a few hours, I removed the lower back side panel from the freezer side. Both the temp sensor and defrost thermostat were easy to find . I then cut the wires to remove the parts and just rewired the new parts the same way and I was done . My refrigerator has been working fine since.
it went well took three hours to r&r part all went well advise taking your time. remove screws that secure the dishwasher and slowly pull the dishwasher to make sure electricity turn off and then unplug from the wall outlet then pull slowly from the opening very lower part of the dishwasher is your water line turn water off locati
... Read moreon under kitchen sink turn off and go and unscrew the water one under the dishwater fitting is 1/2 in unscrew you will have a little water coming out undo the dishwasher drain line as a clamp undo clamp and disconnect line beware as something to catch water w
Just like the man said pull the rear panel removed defrost thermostat replaced with new one did the same thing to the temp sensor. very easy one thing I really liked was the probability factor you have on the sale items which made me buy both probable causes for this problem. statistically can't be the odds worked dead on. refrig works fi
... Read morene as normal thank you
Read less
1 personfound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
< Prev
1
2
3
Next >
★
Customer Reviews
Average Rating:
(1 Review)
5.0
★★★★★
★★★★★
Filter By Rating:
5★
1
4★
0
3★
0
2★
0
1★
0
< Prev
1
Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Richard C. G - September 29, 2020
Verified Purchase
GE refrigerator parts
I received the parts fast and put them in and they fixed the problem, the parts were the freezer temperature sensor and freezer fan and motor for evaporator, unit is working like new.
Model Compatibility
This part works with the following models:
Fix Number: FIX304103
Manufacturer Part Number: WR55X10025
Item is in stock and will ship today if your order is placed before 4:00 PM Eastern Standard Time.
If your order is placed after 4:00 PM EST, the in stock items will ship on the next business day.
On Order
Item is not in stock and usually ships 3-5 business days from the time you place your order.
Special Order
Item is not in stock and usually ships 10-15 business days from the time you place your order.
NLA - No Longer Available
This item is no longer being made by the manufacturer, and cannot be added to your shopping cart.
✖
Mail-In Recycling Rebate
Some of the parts we sell are eligible for mail-in rebates since we can recycle them. We will display any applicable rebates in your shopping cart. To redeem your rebate, contact Customer Service after you have received your part.